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To do this, you must know in which of the Siebel-supported languages your database runs, the codeset your database uses, the territory for your language, and the sort order (also known as the collation sequence) that your users prefer.
For Siebel language support, Unicode support, and legacy code page support, see 1513102.1 (Article ID) for Siebel CRM version 8.1.1.x or 1524342.1 (Article ID) for Siebel CRM version 8.2.2.x on My Oracle Support.
This topic is part of Configuring an IBM DB2 Database for Siebel Business Applications.
IBM DB2 distinguishes between a code page (also known as a character set) and a codeset. A codeset is defined as a textual string that describes the character encoding standard used for the database, whereas a code page is a numeric representation of the same standard.
The territory, or region, is a combination of the language and the locale; for example, French would be a language example, while Canada or France would be locales in which French is used with regional differences. So, an example of a territory is Canadian French.
The sort order is specified during the initial installation of a database and defines the way in which the database sorts character data. Sort order support depends on both the code page of the database and whether it will be used in a development or a production environment.
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