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About Oracle Configuration Manager


This topic is part of About Installing Siebel Business Applications.

Oracle Configuration Manager is installed by the installers for Siebel Enterprise Server and Siebel Web Server Extension (SWSE). These installers, which use Oracle Universal Installer software, automatically invoke the installer for Oracle Configuration Manager before completing the Siebel installation.

During the installation session, as described in Installing Siebel Enterprise Server Components and the Siebel Web Server Extension the user is prompted for email contact information. Specify the credentials for a valid My Oracle Support account.

NOTE:  After installation, update Oracle Configuration Manager online with the latest version in order to obtain fixes and enhancements.

Oracle Configuration Manager is configured automatically after installation. Oracle Configuration Manager collects system configuration data for Siebel installation computers and uploads it to the Oracle repository. Oracle Configuration Manager is intended to help Oracle Global Customer Support representatives resolve customer issues more effectively.

For more information about Oracle Configuration Manager and its installer, see the Oracle Configuration Manager documentation provided on Oracle Technology Network. In particular, see Oracle Configuration Manager Installation and Administration Guide. For Oracle Configuration Manager documentation, see

http://www.oracle.com/technology/documentation/ocm.html

For the version number of the Oracle Configuration Manager software provided with the current Siebel CRM release, see the Certifications tab on My Oracle Support.

An instance of Oracle Configuration Manager is installed for both new installations and migration installations of Siebel Enterprise Server or SWSE, for the current release. Before performing a migration installation or before rolling back an installation after a migration, you must stop any active Oracle Configuration Manager processes.

NOTE:  If Oracle Configuration Manager was not configured before you performed a migration installation of Siebel Enterprise Server or SWSE, then, after a rollback to the original installation, you must configure this instance of Oracle Configuration Manager manually in order for it to function properly.

The Oracle Configuration Manager service cannot be running during a cloning operation. For more information, see Requirements When Cloning an Installation.

If you uninstall a Siebel module for which Oracle Configuration Manager was installed, then this instance of Oracle Configuration Manager is also uninstalled. See also Uninstalling Siebel Business Applications.

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