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Limitations for Installing Additional Languages


This topic is part of About Installing and Deploying Siebel Business Applications with Multiple Languages.

Although it is strongly recommended to install all of the languages that you might require (whether or not you initially deploy them all), you can also add languages to an existing installation of Siebel Enterprise Server or Siebel Web Server Extension (SWSE) by using the installer for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. However, several limitations apply. Limitations also apply to installing additional languages for Siebel clients.

NOTE:  If you plan to perform a patch installation (migration installation) of the current release, and you also want to add languages to your existing deployment, then you might be able to install the languages before you install the current release. For more information, see About Language Deployment and Patch Installations.

Limitations for Siebel Enterprise Server and SWSE

For Siebel Enterprise Server and SWSE, the limitations for installing additional languages for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4, are as follows:

  • You can install additional languages for existing installations by using the installers of the same version only. For example, for the current release, you can install the software as a new installation or as a migration installation, then later use the same installers to add languages.
  • You can add languages to the current release by running the installer in unattended mode (silent mode) only, using response files that you have prepared for this purpose. You cannot add languages by running the installer in GUI mode.
  • You cannot generate response files for an operation to add languages. You must use an edited copy of one of the response files that are provided for Siebel Enterprise Server or SWSE. These files are located in the Disk1\stage\Response subdirectory of the Siebel network image directory for each of these modules.
  • You cannot add languages as part of performing a migration installation of the current release. However, you can add languages after the migration installation.
  • You cannot add languages to an earlier version of the installed software by using the installers for the current release. Conversely, you cannot use the installers for any earlier release to add languages to an installation of the current release.
  • Before you install additional languages, you must uninstall any Siebel Patchset release that you have installed onto the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. Reinstall the Siebel Patchset onto the current release after completing the steps to add the languages.

Limitations for Siebel Mobile Web Clients and Siebel Tools Clients

For Siebel Mobile Web Clients and Siebel Tools Clients, the limitations for installing additional languages for the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4, are as follows:

  • You cannot add languages to an existing installation of the current release. In some cases, you can perform a rollback uninstallation of the current release and then add languages, as follows:
    • If you have installed Siebel CRM version 8.1.1.8 or later (including the current release, Siebel CRM version 8.1.1.11) onto Siebel CRM version 8.1.1, then you can perform a rollback uninstallation of the current release and revert to Siebel CRM version 8.1.1. Then you can add languages using the Siebel CRM version 8.1.1 installer. After adding languages, install any previously installed Siebel Fix Pack release, then install the current release.
    • If you previously installed any Siebel Fix Pack release through Siebel CRM version 8.1.1.7, then you cannot perform a rollback uninstallation of the current release, Siebel CRM 8.1.1.11, and revert to Siebel CRM 8.1.1. For this reason, you cannot add languages to this client installation. To install new languages in this case, you must perform a full uninstallation of the client, then reinstall the client as a new installation of Siebel CRM version 8.1.1, and then install the current release. After installing the client, you must initialize a new local database for this user.
    • If you have installed any Siebel CRM version 8.2.2.x release onto version 8.2.2, then you can perform a rollback uninstallation of the current release, Siebel CRM version 8.2.2.4, and revert to Siebel CRM version 8.2.2. Then you can add languages using the version 8.2.2 installer. After adding languages, install any previously installed Fix Pack release, then install the current release.
  • Before you install additional languages, you must uninstall any Siebel Patchset release that you have installed onto the current release, Siebel CRM version 8.1.1.11 or version 8.2.2.4. Reinstall the Siebel Patchset onto the current release after completing the steps to add the languages.
Related Topics

About Language Deployment and Patch Installations

Installing and Deploying Additional Languages

Uninstalling Siebel Business Applications

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