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Configuring the Siebel Mobile Web Client When Neither Siebel VB nor Siebel eScript Is Licensed

By default, the Siebel Mobile Web Client has Siebel VB or Siebel eScript enabled. The parameter EnableScripting is set to True in the application configuration files. If this parameter is True, but neither Siebel VB nor Siebel eScript is licensed, then the Siebel Mobile Web Client does not start. An error message is returned, indicating that you must turn off Siebel VB or Siebel eScript before running the Siebel Mobile Web Client.

To configure the Siebel Mobile Web Client when neither Siebel VB nor Siebel eScript is licensed

• Set EnableScripting to FALSE in the configuration file used by your Siebel Mobile Web Client, such as uagent.cfg for Siebel Call Center. This configuration file is located in the directory SIEBEL_CLIENT_ROOT\bin\LANGUAGE.

  where:

  • SIEBEL_CLIENT_ROOT is the directory where you installed the Siebel Mobile Web Client.
  • LANGUAGE is the three-letter code for the language in which you are running the Siebel Mobile Web Client.