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Verifying Installation for the Siebel Web Client

After installing the Siebel Web Client software, review the installation log files, verify the version number of your installed software, and review the Siebel Web Client directories and files that now exist under the SIEBEL_CLIENT_ROOT directory that you specified during the installation.

This topic contains the following information:

• Reviewing the Installation Log Files for the Siebel Web Client
• Verifying the Installation Version Number for the Siebel Web Client
• Reviewing the Installation Directories for the Siebel Web Client
• Verifying ODBC Data Sources for the Siebel Developer Web Client

This topic is part of Process of Installing the Siebel Web Client.

Reviewing the Installation Log Files for the Siebel Web Client

After installing the Siebel Web Client software, review installation log files to verify that all of the components installed successfully, particularly if you experienced any difficulties with the installation. The log files are created in the following directory:

SIEBEL_CLIENT_ROOT\cfgtoollogs\oui

The relevant log files for an installation session are named installActionsdate_time.log file. In the file name, date_time represents the date and time when the file was created; for example, installActions2013-07-02_10-28-04PM.log. For each set of files created, the oldest and largest log file generally represents the Siebel module being installed.

NOTE:  This topic applies to the Siebel Web Client installation, but not to the Siebel Sample Database installation.

Verifying the Installation Version Number for the Siebel Web Client

After installing the Siebel Web Client software, verify the version number of the installed Siebel software.

NOTE:  This topic applies to the Siebel Web Client installation, but not to the Siebel Sample Database installation.

To verify the installation version number for the Siebel Web Client

1. Open a DOS window.
2. Set the value of the ORACLE_HOME environment variable to correspond to your installation location, such as C:\siebel\8.1\Client_1 or C:\siebel\8.2.2.0.0\Client_1. For example, enter a command like this for Siebel CRM version 8.1.1:

   set ORACLE_HOME=C:\siebel\8.1\Client_1

3. Navigate to the opatch directory within your installation. For example, enter a command like this for Siebel CRM version 8.1.1:

   cd C:\siebel\8.1\Client_1\opatch

4. Enter the following command:

   opatch lsinventory

   Installed components within the specified Oracle home are displayed, with the version number as managed by the Oracle Universal Installer software. For example, the version number of an installation of the Siebel CRM version 8.1.1 or version 8.2.2 base release, with no Siebel Fix Pack or Siebel Innovation Pack release installed, is shown as 8.1.1.0.0 or 8.2.2.0.0.

Reviewing the Installation Directories for the Siebel Web Client

The following minimum directories are created for a Siebel Web Client installation. These directories, the files and subdirectories they contain, and various other files are created in the directory that you specified during the installation, such as C:\siebel\8.1\Client_1 or C:\siebel\8.2.2.0.0\Client_1. Use Windows Explorer to verify the directory structure on your computer.

NOTE:  The objects directory contains the SRF file. The monitoring of any SRF file by virus scanning software might significantly degrade Siebel Web Client performance. If you have virus scanning software installed on your computers, then configure it to skip SRF files. Because these files are binary data files, the risk of virus infection is low, and so excluding these files from scanning is usually acceptable. Alternatively, you can scan SRF files less frequently than other files.

SIEBEL_CLIENT_ROOT. The directory for the Siebel Web Client installation, such as C:\siebel\8.1\Client_1 or C:\siebel\8.2.2.0.0\Client_1 (or similar locations). This installation directory contains the subdirectories identified here. You can change the name during the installation process. For more information, see Requirements for Installing Siebel Web Clients.

bin. Contains all of the binary files (*.exe, *.dll, and so on), configuration files (*.cfg), user preference files, and language-specific files.

cfgtoollogs. Contains installation log files.

charts. Contains files for generating charts.

fonts. Contains font files.

isstempl. Contains templates for the Customer Order Management CDA application and engine files for newly created projects.

lex. Contains dictionary files used by the spelling checker.

local. Where the local database is stored.

locale. Stores language-specific files.

log. Stores the log files from Siebel Web Client operations, such as synchronization.

msgtempl. Stores message files used by the Siebel Web Client.

objects. Contains compiled Siebel Repository (SRF) files and language-specific files.

opatch. Files used by the opatch utility for installing Siebel Patchset releases.

public. Contains HTML, ActiveX, Java, and JavaScript files, and image files used by the Siebel Web Client.

sample. Contains the Siebel Sample Database.

sqltempl. Contains SQL scripts. Do not modify these files.

temp. Contains working report files.

upgrade. Contains Siebel Anywhere upgrade files that have been retrieved by the user.

webtempl. Contains Siebel application Web templates.

Verifying ODBC Data Sources for the Siebel Developer Web Client

Verification of ODBC data sources for the Siebel Developer Web Client is similar to that for Siebel Tools. For information, see Verifying the ODBC Data Sources for Siebel Tools.