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Siebel Smart Answer Guide > Configuring and Implementing Siebel Smart Answer > Creating a Siebel Email Response ProfileIn order to enable Siebel Smart Answer inside Siebel Server, an email response profile is required. Implementing Siebel Smart Answer in Siebel Email ResponseUse the following procedure to implement Siebel Smart Answer in Siebel Email Response. To implement Siebel Smart Answer in Siebel Email Response
Creating a Siebel Email Response ProfileUse the following procedure to create a Siebel Email Response profile. To create a Siebel Email Response profile
Associating a Siebel Email Response Profile with a SettingUse the following procedure to associate a Siebel Email Response profile with a setting. To associate a Siebel Email Response profile with a setting
NOTE: The Siebel Email Response profile is configured in advance to send body and subject fields for categorization. To add another field, see Creating Additional Fields for Analyzing Incoming Messages. |
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