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Running the Command Line Administration Tool for Initial Setup

Siebel Smart Answer Server has a command line client utility for maintaining the Siebel Smart Answer Server after it is installed and running. This utility only works on the computer with the active Siebel Smart Answer Server.

To run the command line utility

1. Navigate to the smart_answer_server directory.
2. Run python cmd_admin.py help to see the full listing of all the command options.

   NOTE:  Executing python cmd_admin.py help [command name] will show more information about the command specified in [command name]. For more information on the command line utility options, see Running the Command Line Administration Tutorial.

3. Run tests to ensure your installation is fully up and running by executing python cmd_admin.py test. If not all tests pass, attempt to re-install. Or for help with installing the Siebel Smart Answer Server create a Service Request (SR) on My Oracle Support. Alternatively you can phone Oracle Global Customer Support directly to create a service request or get a status update on your current SR.
4. Create a new user by executing: python cmd_admin.py createuser sa_admin. You will be prompted for a new password and also to confirm the new password.

   NOTE:  This is the same user and password that will be used for the Siebel Smart Answer Administration Tool.

5. Create the default corpus by executing: python cmd_admin.py createcorpus [corpus name. i.e KB]. You will be prompted for a user name and password. Enter the user you created in the previous step.
6. Delete the default user admin by executing: python cmd_admin.py deleteuser admin.