Siebel System Administration Guide > Siebel Server Infrastructure Administration > Administering the Siebel File System >

About the File System Upload and Download Process

This topic describes what happens when files are uploaded to or downloaded from the Siebel File System.

This topic is part of Administering the Siebel File System.

About the File System Upload Transfer Process

When a user saves a file or attachment to be written to the Siebel File System, the file is copied from the user's hard drive and transferred to the Siebel Server. The data transfer protocol for file transfer matches that of the Web client browser to Web server, for example, HTTP or HTTPS. The File System Manager (alias FSMSrvr) component compresses the file, and then stores the compressed file in the Siebel File System. The compression and naming convention of the files is automated by FSMSrvr.

About the File System Download Transfer Process

When a Siebel application user accesses a file (for example, a PDF document) that is stored in the Siebel File System, a file or attachment download request is received by the FSMSrvr component of the Siebel Server. This component interacts with the Siebel File System directories to retrieve and send the compressed file back to the user's Web browser. As with the file upload process, the data transfer protocol for file transfer matches that of the Web client browser to Web server. The compressed file is decompressed by the user's Web browser, where the file can be reviewed or saved.

In some cases, the file is decompressed by the FSMSrvr component and sent to the user's Web browser in an uncompressed format. An uncompressed file is sent back to the Web browser in the following cases:

• The parameter Compressed File Download (alias CompressedFileDownload) is set to False. You configure this parameter in the Siebel Server Component Parameters view. For information about this task, see Configuring Siebel Server Component Parameters.
• The CompressedFileDownload parameter is set to False in the application configuration file for a Siebel Mobile Web Client. (If this parameter is not already in the configuration file, then you can add it to the [InfraUIFramework] section of the file.)
• The Web browser does not support compressed files, which is determined by looking at the request header.
• The file has the extension .zip, .z, .tgz, .gz, .gif, .jpg, or .jpeg.