Bookshelf v8.1/8.2: About Testing Siebel Business Applications

This guide introduces and describes the processes and concepts of testing Siebel Business Applications. It is intended to be a guide for best practices for Oracle customers currently deploying or planning to deploy Siebel Business Applications, version 7.7 or later. It does not describe specific features of the Siebel Business Applications product suite.

Although job titles and duties at your company may differ from those listed in the following table, the audience for this guide consists primarily of employees in these categories:


Application Testers	Testers responsible for developing and executing tests. Functional testers focus on testing application functionality, while performance testers focus on system performance.
Business Analysts	Analysts responsible for defining business requirements and delivering relevant business functionality. Business analysts serve as the advocate for the business user community during application deployment.
Business Users	Actual users of the application. Business users are the customers of the application development team.
Database Administrators	Administrators who administer the database system, including data loading, system monitoring, backup and recovery, space allocation and sizing, and user account management.
Functional Test Engineers	Testers with the responsibility of developing and executing manual and automated testing. Functional test engineers create test cases and automate test scripts, maintain regression test library and report issues and defects.
Performance Test Engineers	Testers with the responsibility of developing and executing automated performance testing. Performance test engineers create automated test scripts, maintain regression test scripts and report issues and defects.
Project Managers	Manager or management team responsible for planning, executing, and delivering application functionality. Project managers are responsible for project scope, schedule, and resource allocation.
Siebel Application Developers	Developers who plan, implement, and configure Siebel business applications, possibly adding new functionality.
Siebel System Administrators	Administrators responsible for the whole system, including installing, maintaining, and upgrading Siebel business applications.
Test Architect	Working with the Test Manager, an architect designs and builds the test strategy and test plan.
Test Manager	Manages the day-to-day activities, testing resources, and test execution. Manages the reporting of test results and the defect management process. The Test Manager is the single point of contact (POC) for all testing activities.

NOTE: On simple projects, the Test Architect and Test Manager are normally combined into a single role.

How This Guide Is Organized

This book describes the processes for planning and executing testing activities for Siebel business applications. These processes are based on best practices and proven test methodologies. You use this book as a guide to identify what tests to run, when to run tests, and who to involve in the quality assurance process.

The first two chapters of this book provide an introduction to testing and the test processes. You are encouraged to read the remainder of this chapter Overview of Testing Siebel Applications, which describes the relationships between the seven high-level processes. The chapters that follow describe a specific process in detail. In each of these chapters, a process diagram is presented to help you to understand the important high-level steps. You are encouraged to modify the processes to suit your specific situation.

Depending on your role, experience, and current project phases you will use the information in this book differently. Here are some suggestions about where you might want to focus your reading:

At certain points in this book, you will see information presented as a best practice. These tips are intended to highlight practices proven to improve the testing process.

Testing Siebel Business Applications		Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.

About Testing Siebel Business Applications

How This Guide Is Organized

Additional Resources