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Specifying the Default Bookmark View

The Default Bookmark View user property specifies the default view that Siebel CRM uses to access a business component when it creates a bookmark for this business component. The value for this user property must contain the name of a view, not enclosed in quotes.

The Communications Server uses this user property to create a bookmark when it sends a package, and if the Attach Bookmark field of this package contains a check mark. For example, this user property exists on the predefined Opportunity business component that the Opportunity List View references. Assume the Communications Server creates an email message, and that a bookmark that references an opportunity record is attached to this message. If the user clicks this bookmark, and if the responsibility that this user uses includes this view, then Siebel CRM displays the linked record in the Opportunity List View. For more information about bookmarks, see Siebel CTI Admin Guide.

You can configure Siebel CRM to modify the value for this user property, create a new instance of it, or deactivate it. No more than one instance can exist for each business component.