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About the Siebel Case Insensitivity Wizard

Environments: Development environment only.

Platforms: Windows, UNIX, IBM z/OS.

Databases: All databases.

As of Siebel CRM 8.0, query features were enhanced to provide indexes that directly support case and accent insensitive (CIAI) queries on eligible text columns. The CIAI Wizard configures specified columns for CIAI queries by defining CIAI columns and CIAI indexes in the repository. The Wizard also sets the Default Insensitivity property for these columns to DB Case & Accent.

The purpose of the enhanced CIAI features is to improve query effectiveness and performance. Running the CIAI Wizard is optional.

You run the CIAI Wizard during the development environment upgrade, after the upgrep and before the repository merge.

For information on using the Siebel Case Insensitivity Wizard, see Siebel Case Insensitivity Wizard.