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Upgrade Planning for Resonate Central Dispatch in the Siebel Environment

Platforms: Windows, UNIX, IBM z/OS.

Support for Resonate Central Dispatch is discontinued as of Siebel CRM version 7.7. It has been replaced by a load balancing module that is included in the Siebel Web Server Extension. In addition, Oracle has certified several third-party HTTP load balancers for use with the Siebel Web Server Extension.

For a description of the load balancing module, see Siebel Deployment Planning Guide. For a list of supported HTTP load balancers, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.

NOTE:  For Siebel CRM product releases 8.1.1.9 and later and for 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certification tab on My Oracle Support. For information about the Certification application, see article 1492194.1 (Article ID) on My Oracle Support.

For information on configuring load balancing, see Siebel Installation Guide for the operating system you are using.