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In many cases Siebel Wireless applications complement and enhance Siebel Web Client applications. At least one seat of a Siebel Web Client application is required to allow an administrator to administer and maintain Siebel Wireless applications (for additional details, see Siebel Web Client Administrator Access).
To use Siebel Wireless applications, a wireless-enabled mobile device with a Web browser and Internet service is required to use Siebel Wireless applications. You can use most mobile devices with WAP/WML 1.1-compliant browsers, and most mobile and pocket HTML browsers with Siebel Wireless.
Enterprises using Siebel Wireless must have access to application and server administration functionality through the Siebel Web Client to perform setup configuration tasks required to administer and maintain Siebel Wireless applications.
This access allows systems administrators to perform administrative tasks such as those described in the sections Assigning Wireless Responsibilities to Users and About Tuning Performance and Scalability of Siebel Wireless.
To support WAP/WML browsers, Siebel Wireless requires that the Web Servers (through which Siebel Wireless traffic is routed) support the following MIME types, shown in Table 3.
If your Siebel Wireless applications are accessed through external wireless gateway servers outside of your network firewall, you must establish an external IP address to facilitate such external access. You can filter this external IP address to allow only certain originating IP addresses, protocols, and ports to enter the enterprise's router, if desired for security purposes.
Typically, you can grant required access to Siebel Wireless applications by opening only Port 80 in your firewall. For increased security, it is recommended that you create an IP Allow filter for your firewall. This filter should only allow incoming traffic through HTTP Port 80 from the originating IP address of the carrier's wireless gateway to the destination external IP address of your enterprise Web server. Contact your network administrator and your IT security department for more information. Contact your wireless Internet service provider for information on the ports that they require exposed to interact with Siebel Wireless applications.
When Siebel Wireless renders Siebel content in WML, a wireless gateway server is necessary to translate data from the Internet protocol (HTTP) to the wireless application protocol (WAP). For a general discussion of WAP server deployment options, see WAP Server Deployment Options.
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