AttachFile

Creates an attachment record.

DeleteRecord

Deletes a record.

ExpandBCTemplate

Substitutes values in a template.

FindRecord

Finds a record. This method recognizes the CaseInsensitive parameter in the CFG file. By default, the CFG file is configured to perform case-sensitive searches.

FindRecordEx

Matches contacts when processing inbound email. Only Siebel Email Response uses this business service. This business service finds all contacts in the Siebel database with a primary or alternate email address that matches the From email address of the inbound email and then associates each contact with the email activity record.

GetFieldValues

Gets the field values from a record.

GetRecordList

Gets a list of records.

InsertRecord

Inserts a record.

UseLocale

Designates the hour clock for the server. A value of False (the default) indicates the server runs on a 24-hour clock. A value of True indicates the server runs on a 12-hour clock.

The Run Process workflow receives the date (Planned) from the driver in 24-hour format. Workflow executes the request on the server side. Siebel Server can run on a computer using a 12-hour or 24-hour clock.