If you want to use Siebel Email Response as a global response system, you must configure it accordingly. This chapter covers setting up and configuring Siebel Email Response for a multilingual, Unicode database, or non-Unicode database deployment. It includes the following topics:

• Smart Character Set for Siebel Email Response
• Enabling Smart Character Set
• About Global Deployment for Siebel Email Response
• Global Deployment Planning for Siebel Email Response
• Global Deployment Setup for Siebel Email Response

NOTE:  Siebel Email Response setup and configuration steps are the same for each deployment type. For more information, see Siebel Global Deployment Guide.