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Cryptographic Protocols and Communications Drivers

Siebel Email Response enables the Internet SMTP/POP3 Server driver or the Internet SMTP/IMAP Server driver to work with email servers that you enable for a connection using cryptographic protocols. Cryptographic protocols include Secure Sockets Layer (SSL) and Transport Layer Security (TLS). A connection that employs one of these protocols provides secure transmission of data between the Siebel Server and the email server. For information about how to enable this connection, see Enabling Cryptographic Protocols for Communications Drivers.

For explicit SSL security, the client must issue a specific command to the server to establish the SSL link. For implicit SSL security, security is automatically enabled when the client connects to the server. Siebel Email Response supports explicit SSL, and not implicit SSL, for SMTP (Simple Mail Transport Protocol). Siebel Email Response supports explicit SSL for POP3 (Post Office Protocol) and IMAP (Internet Message Access Protocol) that uses TLS and implicit SSL for POP3 and IMAP that uses SSL.