Siebel Email Administration Guide > Configuring Communications Drivers and Profiles for Email > Process of Setting Up Response Groups >

Creating Response Groups

First, create a response group.

This task is a step in Process of Setting Up Response Groups.

To create a response group

1. Navigate to the Administration - Communications screen, then the All Response Groups view.
2. In the Response Groups form, create a new record.
3. Using information you gather during the planning process, complete the necessary response group fields in the following table.

   Field	Description
   Name	Type the name of the response group.
   Service Name	Do not change the default value of Workflow Process Manager.
   Method Name	Do not change the default value of RunProcess.
   Administrator Email Address	Type the email address to which a notification is sent when server errors occur.
   Description	Type notes about this response group. You can describe the behaviors that apply to all profiles in this response group.