Siebel Email Response Administration Guide > Setting Up Siebel Email Response >

Enabling Secure Sockets Layer for the Internet SMTP/POP3 Server Driver

This task is a step in Process of Setting Up Siebel Email Response.

To configure the Secure Sockets Layer (SSL) for the Internet SMTP/POP3 Server driver and for communication between servers, complete the following procedures:

• Enabling SSL Authentication for an SMTP Server
• Setting SSL Server Parameters

Enabling SSL Authentication for an SMTP Server

The following procedure describes how to enable an SSL connection for the Internet SMTP/POP3 Server driver.

When you define the parameters, including SMTP Account Name and SMTP Account Password, an attempt is made to execute the AUTH LOGIN command at the start of the SMTP session.

If the AUTH LOGIN command fails, the session is terminated, a log file error message is generated, and the message is not sent. This occurrence is not a permanent fatal error for the driver, so the OutboundCommMgr existing retry logic applies, and another attempt is made to send the message at a later date.

To enable an SSL connection for the Internet SMTP/POP3 Server driver

1. Navigate to the Administration - Communications screen, then the Communications Drivers and Profiles view.
2. In the Communications Drivers list, select Internet SMTP/POP3 Server.
3. Click the Driver Parameters view tab and complete the fields in the following table.

   Field	Description
   Enable SSL for POP3	Enter a value of TRUE to enable SSL.
   Enable SSL for SMTP	Enter a value of TRUE to enable SSL.
   POP3 Server Port	Change POP3 port to 995. Port 110 is used for non-SSL connections.
   SMTP Account Name	Enter value for the SMTP account name.
   SMTP Account Password	Enter value for the SMTP account password.
   SMTP Backup Account Name	The account name for the backup SMTP interface that requires user authentication.
   SMTP Backup Account Password	The account password for the backup SMTP interface that requires user authentication.
   SMTP Server Port	Port 25 is used for both SSL and non-SSL connections.

Setting SSL Server Parameters

To ensure secure transactions between the Siebel Server and the email server, it is highly recommended that you set the SSL server parameters in the procedure in this topic. This procedure describes how to set the SSL server parameters to enable cryptographic authentication.

NOTE:  For more information about the SSL-related parameters, see the topics in Siebel Security Guide about configuring SSL encryption for Siebel Enterprise, Siebel Server, or Siebel Web Server Extension. Also see the Siebel Installation Guide for the operating system you are using.

To set the SSL server parameters

1. Navigate to the Administration - Server Configuration screen, then the Servers view.
2. In the Servers list, select the Siebel Server.
3. Click the Parameters view tab.
4. Set the SSL parameters in the following table.

   Parameter	Description
   CACertFileName	The URL to the Cryptographic Authentication (CA) certificate file. You must set this value to enable CA of email messages. An example of this URL is d:\siebel\admin\cacertfile.pem.
   CertFileName	The URL to the certificate file.
   KeyFileName	The URL to the key file.
   KeyFilePassword	The password of the key file.
   PeerAuth	Used to enable Cryptographic Authentication. Set this value to TRUE.
   PeerCertValidation	Used to enable authentication of the certification files. You can set this value to FALSE.

   NOTE:  To enable authentication, you must at a minimum set the CACertFileName and PeerAuth parameters.