Siebel eService Administration Guide Addendum for Industry Applications > Siebel eService for Automotive > Features in User Interface for Siebel eService for Automotive >

Dealer Locator

New or existing customers can use the Dealer Locator to find the dealer nearest to them so that they can purchase a vehicle or get service for a vehicle.

Both anonymous and registered users can use the Dealer Locator by clicking the Locate Nearby Dealer link on the home page or by clicking the Contact Us global button and then clicking the Locate Nearby Dealer link.

Customers can enter the following information:

• Location. Customers enter either their ZIP code or their city, state and country.
• Category. Customers use the drop-down list to specify a dealer, a service center, or either.
• Make. Customers use the drop-down list to specify the make of the car.
• Search Range. Customers use the Distance In (miles or kilometers) and Search Range fields to specify the acceptable distance from their location to the dealer location.

When the customer clicks Search, the results include all dealers that meet the entered criteria.

The Dealer Locator searches through all the dealers that you enter in the Dealer Locator Administration view in Siebel Automotive. For more information about entering dealers in the Dealer Locator Administration view, see the information about Siebel Automotive tools in Siebel Automotive Guide.