Siebel eService Administration Guide Addendum for Industry Applications > Siebel Insurance eService > Features in User Interface for Siebel Insurance eService >

Home Page

When a customer first opens the Siebel Insurance eService Web site, the home page that appears includes a login applet. If you implement responsibilities, then customers who are assigned different responsibilities see different applets after they log in.

The Salutation applet greets each customer with a personalized phrase and targeted information. Customers can view and access their personal policies, their group benefits, and frequently asked questions (FAQs). In the Search applet on the home page and on most pages, customers can perform full text searches of records to resolve service issues on their own.