Siebel eService Administration Guide for Siebel Open UI > Setting Up Siebel eService >

About Setting Up Siebel eService

Siebel eService for Siebel Open UI was initially released in Siebel CRM version 8.1.1.11 and version 8.2.2.4. (These releases are also known as Siebel Innovation Pack 2013.) References in this chapter to the current release are to Siebel CRM version 8.1.1.11, version 8.2.2.4, or a later version. Whether you must perform the tasks described in this chapter depends on which of the following installation cases applies to you:

• If you install the current release in a new deployment (or as a new installation) and perform the required configuration tasks after installation, then the Application Object Manager components and virtual directories for Siebel eService for Siebel Open UI are available for all installed and deployed languages. You do not have to perform the tasks described in this chapter.
• If you install the current release as a patch installation for an existing Siebel CRM installation of an earlier version, such as version 8.1.1.10, version 8.2.2.3, or an earlier version, then, to use this Siebel eService application, you must perform the tasks in this chapter. These tasks create the Application Object Manager components and virtual directories that Siebel eService for Siebel Open UI uses for all installed and deployed languages.

NOTE:  For the Siebel Enterprise Server and the Siebel Web Server Extension (SWSE), installing a Siebel Fix Pack release for the current release as a patch installation is also called performing a migration installation. For more information about performing a migration installation, see the Siebel Installation Guide for the operating system you are using.

The tasks described in this chapter apply to any languages that are part of your existing deployment before you install the current release. For a multilingual deployment, you must perform some tasks multiple times, once for each language.

After you install the current release (using either of the installation cases) and set up Siebel eService for Siebel Open UI, you can use the Configuration Wizard tasks to deploy any additional languages on the Siebel Server and the SWSE. These tasks add all of the applicable Application Object Managers and virtual directories for these languages, including those for Siebel eService for Siebel Open UI. After you perform these tasks for the additional languages, you do not have to perform the tasks that are described in this chapter. For more information about installing and deploying Siebel Business Applications with multiple languages, see the Siebel Installation Guide for the operating system you are using.