Handling Alarms

Document Roadmap

Document Scope and Audience

Guide to this Document

Terminology

Handling Alarms

Interpreting alarms

Alarm numbering overview

2.2 Style (Legacy) Alarms

Protocol plug-in

Policy

SLEE

3.0 Style (Current) Alarms

Resolving 2.2 Style Alarms

103827/1034 SLEE: Transaction limit violated

103833/1035 SLEE: Transaction limit reached 95% of the allowed value

103900/1100 SLEE charging: Charging data storage failed

103901/1101 SLEE charging: Charging service initialization failed

Description

103902/1102 SLEE charging: Charging table creation failed

104000/1600 SLEE EDR service: 2.2 Listener execution time exceeded

104001/1601 SLEE EDR service: 2.2 style EDR listener removed

104100/7001 SLEE statistics: Failed to store statistics data

102700/22000 Plug-in OSA access: OSA gateway authentication failed

102701/22001 Plug-in OSA access: OSA gateway service manager unreachable

102702/22002 Plug-in OSA access: OSA gateway unreachable

102703/22003 Plug-in OSA access: No mapping available

102704/22004 Plug-in OSA access: Internal error when handling event

102800/3002 Policy service: Parsing of service-specific rule file failed

3003 Policy service: Various Policy Denials

102802/3005 Policy service: Request denied

102803/3006 Policy service: Runtime exception in policy rule

102804/3007 Service Provider Group SLA Added

102805/3008 Service Provider Group SLA Deleted

102806/3009 Service Provider Group SLA Updated

102807/3010 Application Group SLA Added

102808/3011 Policy service: Application Group SLA deleted

102810/3013 Policy service: Node SP SLA added

102811/3014 Policy service: Node SP SLA deleted

102812/3015 Policy service: Node SP SLA updated

102813/3016 Policy service: Node SLA added

102814/3017 Policy service: Node SLA deleted

102815/3018 Policy service: Node SLA updated when raised by Policy. Fail to find transaction number when raised by ESPA_messaging

102816/3019 Policy service: Application rules updated

102817/3020 Policy service: Node rules updated

102818/3021 Policy service: Service Provider rules updated

102819/3022 Policy service: Application rules deleted

102820/3023 Policy service: Node rules deleted

102821/3024 Policy service: Service Provider rules deleted

102822/3025 Policy service: Service Provider/Application quota limit exceeded

102823/3026 Policy service: Service Provider/Application request limit exceeded

102824/3027 Policy service: Global/SP NODE request limit exceeded

102825/3028 Policy service: Global or SP node service contract is missing or out of date

Resolving 3.0 and Higher Style Alarms

102001 Geo redundancy service: Site configuration mismatch between sites

102002 Geo redundancy service: Site configuration mismatch between sites

102826 Policy service: Application does not exist or is not active

102827 Policy service: Unable to get service provider and application information

102828 Policy service: Service Provider or Application request limit exceeded for service type

102829 Policy service: Service Provider or Application quota limit exceeded for service type

102830 Policy service: All properties denied

102831 Policy service: Parameter value is not allowed

102832 Policy service: Request info is empty

102833 Policy service: Accessing method is not allowed

102834 Policy service: Accessing method is not allowed

102835 Policy service: Exception thrown calling correlator

102836 Policy service: Exception thrown calling factory

102837 Policy service: No global or service provider node SLA found

102838 Policy service: Application or service provider group service contract is out of date

102839 Policy service: Application or Service Provider group Service Type contract is out of date

102840 Policy service: No Service Contract found

102841 Policy service: Subscriber restrict all

102842 Policy service: Subscriber quota or rate limit reached

102843 Policy service: Application is not logged in

103001 Geo redundancy service: Configuration mismatch detected between sites

103002 Geo redundancy service: Master site failed to replicate a configuration update onto a slave site

110000 Corba: Servant is already active

110001 Corba: Servant is not active

110002 Corba: Wrong policy

110003 Corba: Object is already active

110004 Corba: Object is not active

110005 Corba: Invalid policy

110006 Corba: Adapter already exists

110007 Corba: Generic CORBA exception

110008 Corba: Exception when handling POA

110100 JMX: NotCompliantMBeanException

110101 JMX: MalformedObjectNameException

110102 JMX: MBeanRegistrationException

110103 JMX: InstanceAlreadyExistsException

110104 JMX: InstanceNotFoundException

110105 JMX: Default management error

110500 Plug-in Manager: Policy Denied exception in Plug-in Manager

110501 Plugin-in Manager: A Plugin-in with the same ID is already registered

110502 Plugin-in Manager: There is no plugin-in available for this request

110503 Plugin-in Manager: There is no plugin-in corresponding to This ID

110504 Plugin-in Manager: Plugin-in Manager generic exception

110600 Plugin-in SMS SMPP: Too many destination addresses in request

110601 Plugin-in SMS SMPP: SMPP message send failure

110602 Plugin-in SMS SMPP: Unable to notify SMS reception

110603 Plugin-in SMS SMPP: No matching notification for received SMS

110604 Plugin-in SMS SMPP: Unable to notify delivery status

110605 Plugin-in SMS SMPP: Unable to retrieve the notification service

110606 Plugin-in SMS SMPP: Failed to send heartbeat to SMSC. Connection will be reestablished

110613 Plugin-in SMS SMPP: Partial failure of submit multi request

110614 Plugin-in SMS SMPP: Failed to start SMPP transmitter or receiver connection procedure

110615 Plugin-in SMS SMPP: Segments are missing from the message

110616 Plugin-in SMS SMPP: Failed to bind to SMSC

110617 Plug-in SMS SMPP: Connections successfully established with SMSC

110618 Plugin-in SMS SMPP: Connection procedure ended without successful connection to SMSC

110680 Plugin-in SMS SMPP (Binary SMS): Too many segments

110901 Plugin-in Presence SIP: Failed to handle a SIP NOTIFY message

110902 Plugin-in Presence SIP: Failed to invoke client operation: notifySubscription. No retry will be made

110904 Plugin-in Presence SIP: Failed to invoke client operation: makeStatusChangedCallback. No retry will be made

110907 Plugin Presence SIP: Failed to invoke subscribePresence

110908 Plugin-in Presence SIP: Failed to invoke getUserPresence

110909 Plugin-in Presence SIP: Failed to invoke startPresenceNotification

110910 Plugin-in Presence SIP: Failed to invoke endPresenceNotification

110918 Plugin-in Presence SIP: Failed to start

110922 Plugin-in Presence SIP: Failed to perform OAM operation

111000 Budget Service: Configuration mismatch between sites

111001 Budget Service: Shutting down duplicate budget service master

111002 Budget Service: Budget master unreachable

111003 Budget Service: New budget master available for service

111004 Budget Service: One of the remote sites is unreachable

111006 Budget Service: There is a budget configuration mismatch between sites. Please look in the log file for more information

111007 Budget Service: Budget value is below 20% of max value

111100 Storage Service: Exception thrown during store database table entry expiration

111101 Storage Service: Failed to initialize the Storage Service

111102 Storage Service: Failed to initialize the cluster cache for the Storage Service

111103 Storage Service: Failed to perform one or more write behind operations for a Storage Service Store. The request change has been lost.

111104 Storage Service: Storage exception

111105 Storage Service: Query result was possibly truncated

111200 Plugin-in MLP: MLP Server available

111201 Plugin-in MLP: MLP Server unavailable

111202 Plugin-in MLP: Start failed

111203 Plugin-in MLP: Stop failed

111204 Plugin-in MLP: Activate failed

111205 Plugin-in MLP: Deactivate failed

111206 Plugin-in MLP: SendLocation request failed

111207 Plugin-in MLP: Notify application that Location Notification has ceased failed

111208 Plugin-in MLP: Notify application of a Location Error failed

111209 Plugin-in MLP: Notify application of a Location Notification failed

111700 Plugin-in MM7: Failed to send Multimedia Message

111701 Plugin-in MM7: Failed to get Multimedia Message Delivery Status

111702 Plugin-in MM7: Failed to poll received new Multimedia Messages

111703 Plugin-in MM7: Failed to get a Multimedia Message

111704 Plugin-in MM7: Failed to send MM7 Messages to network

111705 Plugin-in MM7: Failed to activate the MM7 Plugin-in

111706 Plugin-in MM7: Failed to deactivate the MM7 Plugin-in

111707 Plugin-in MM7: Failed to start the MM7 Plugin-in

111708 Plugin-in MM7: Failed to stop the MM7 Plugin-in

111709 Plugin-in MM7: Failed to notify message reception

111710 Plugin-in MM7: Failed to notify message delivery receipt

111711 Plugin-in MM7: Application is not available

111712 Plugin-in MM7: Recipient Number not found

111713 Plugin-in MM7: No matching MessageInfo found

111714 Plugin-in MM7: Unsupported address type

111715 Plugin-in MM7: Failed to start message notification

111716 Plugin-in MM7: Failed to stop message notification

111717 Plugin-in MM7: No application found for a mobile originated MMS

111718 Plugin-in MM7: MM7 Relay Server responded with an error code

113300 Subscriber-centric Policy: Quota limit exceeded for subscriber

113400 CDR to Diameter: Failed to start the CDR to Diameter module

113401 CDR to Diameter: Failed to start the CDRDiameter node

113402 CDR to Diameter: Failed to shutdown the CDRDiameter node

113403 CDR to Diameter: Failed to send Diameter ACR

113404 CDR to Diameter: Failed to send Diameter ACR due to input/output

113405 CDR to Diameter: Retrieved error code from Diameter response

113406 CDR to Diameter: No Diameter connection available

113500 Credit Control Interceptor: Failed to reserve amount by sending INITIAL Diameter CCR

113501 Credit Control Interceptor: Failed to commit reservation amount by sending TERMINATE Diameter CCR

113502 Credit Control Interceptor: Failed to start the credit control interceptor module

113503 Credit Control Interceptor: Failed to start the Diameter node

113504 Credit Control Interceptor: Failed to shutdown the Diameter node

113601 Geo-Redundancy Service: Site Mismatch

113602 Geo-Redundancy Service: Site Mismatch

113701 Geo-Storage Service: Configuration Mismatch

113702 Geo-Storage Service: Failed to replicate a configuration data

114201 Plug-in Payment/Diameter: Failed to connect to Diameter server

114202 Plug-in Payment/Diameter: Failed to disconnect from Diameter server

118100 Heartbeat Service: Timer expiration ignored, as Heartbeater is sending pings

118101 Heartbeat Service: Heartbeat is alive. Set plugin-in status to active

118102 Heartbeat Service: Heartbeat failed. Set plugin-in status to inactive

119000 Plugin-in Third Party Call Parlay MPCC: Failed to start Third Party Call managed plugin-in

119001 Plugin-in Third Party Call Parlay MPCC: Failed to stop Third Party Call managed plugin-in

119002 Plugin-in Third Party Call Parlay MPCC: Failed to activate Third Party Call managed plugin-in

119003 Plugin-in Third Party Call Parlay MPCC: Failed to deactivate Third Party Call managed plugin-in

119004 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a callEnded event

119005 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a callLegEnded event

119006 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving an eventReportRes event

119007 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a getInfoRes Event

119008 Plugin-in Third Party Call Parlay MPCC: Failed to update call status when receiving a getInfoRes event upon IpAppCallLeg interface

119009 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.getInfoReq() on parlayGW

119010 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.continueProcessing on Parlay gateway

119011 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createAndRouteCallLeg on Parlay gateway

119012 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCallControlManager.createCall on parlayGW

119013 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.eventReportReq on Parlay gateway

119014 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.getInfoReq on Parlay gateway

119015 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.release on the Parlay Gateway

119016 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.routeReq on the Parlay gateway

119017 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createCallLeg on the Parlay gateway

120100 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to start Call Notification managed plugin-in

120101 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to activate Call Notification managed plugin-in

120102 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to stop Call Notification managed plugin-in

120103 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deactivate Call Notification managed plugin-in

120104 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver notification to application

120105 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver recorded message location to application

120106 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver collected digits to application

120107 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to delete notification in the Parlay gateway

120108 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to create notification in the Parlay gateway

120109 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to set callback for call leg

120110 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to continue processing the call leg

120111 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to create a call leg

121000 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to start AudioCallManagedPlugin-in

121001 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to activate AudioCallManagedPlugin-in

121002 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to stop AudioCallManagedPlugin-in

121003 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to deactivate AudioCallManagedPlugin-in

121030 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoRes

121031 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoErr

121032 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectRes

121033 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectErr

121034 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaRes

121035 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaErr

121036 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaRes

121037 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaErr

121060 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUIManager.createUICall on Parlay gateway

121061 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoReq on Parlay gateway

121062 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoAndCollectReq on Parlay gateway

121063 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.release on Parlay gateway

121064 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoErr call from Parlay gateway

121065 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoAndCollectErr call from Parlay gateway

121066 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.attachMediaErr call from Parlay gateway

121067 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.detachMediaErr call from Parlay gateway

125101 SOAP to SOAP: Reactivation timer fired

125102 SOAP to SOAP: Reactivation timer breached

130100 Plugin-in Subscriber Profile LDAP: Failed to start the Subscriber Profile managed plug-in

130101 Plugin-in Subscriber Profile LDAP: Failed to activate the Subscriber Profile managed plug-in

130102 Plugin-in Subscriber Profile LDAP: Failed to stop the Subscriber Profile managed plug-in

130103 Plugin-in Subscriber Profile LDAP: Failed to deactivate the Subscriber Profile managed plug-in

130104 Plugin-in Subscriber Profile LDAP: Method call “get” failed

130105 Plugin-in Subscriber Profile LDAP: Method call “getProfile” failed

131001 TPC INAP Plug-in: Failed to establish call

131002 TPC INAP Plug-in: Failed to get call information

131003 TPC INAP Plug-in: Failed to end call

131004 TPC INAP Plug-in: Failed to cancel call request

131005 TPC INAP Plug-in: Failed to initiate call attempt for first participant toward the network

131006 TPC INAP Plug-in: Failed to initiate call attempt for second participant toward the network

131007 TPC INAP Plug-in: Failed to continue call processing towards the network

131008 TPC INAP Plug-in: Failed to abruptly terminate an INAP dialog

131009 TPC INAP Plug-in: Failed to release a call

132100 EWS Push Message Plug-in: Failed to activate PushMessagePlugin-inInstance

132103 EWS Push Message Plug-in: Failed to deactivate PushMessagePluginInstance

132104 EWS Push Message Plug-in: sendPushMessage method failed

132105 EWS Push Message Plug-in: sendResultNotificationMessage method failed

400104 Native SMPP: bind to SMSC is established

400105 Native SMPP: bind to SMSC is de-established

400106 Native SMPP: Connections active

400107 Native SMPP: Connections in-active

400110 Native SMPP: Failed to send SMPP network-triggered message

400111 Native SMPP: Failed to bind

400112 Native SMPP: Failed to send original request to SMSC

400113 Native SMPP: Failed to send subsequent request to SMSC

400114 Native SMPP: Can not correlate network-triggered messages

401050 Native MM7 Plug-in: Exception thrown on submit request

401051 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a network-triggered message using the incorrect xsd version.

401052 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a delivery report using the incorrect xsd version.

401053 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a read reply report using the incorrect xsd version.

199900 Default: Default exception