You can find more solutions on Oracle MetaLink at
http://metalink.oracle.com. If you do not find a solution for your problem, your Oracle representative can log a service request.
To help Oracle Support Services troubleshoot the problem, perform the following steps:
Trace report execution, as described in Section 24.3.7, "Tracing Report Execution".
Contact Oracle Support Services. To help Oracle Support Services troubleshoot the problem, provide a zip file containing the trace information, deployment scenario, or sample report output, if required.
Oracle Fusion Middleware Release Notes for Microsoft Windows, available on the Oracle Technology Network (OTN).