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Oracle® Fusion Applications Customer Data Management Implementation Guide
11g Release 1 (11.1.1.5.0)
Part Number E20433-01
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Oracle Fusion Applications Customer Data Management Implementation Guide

Contents

Title and Copyright Information

Preface

1 Overview

2 Common Applications Configuration: Define Synchronization of Users and Roles from LDAP

3 Common Applications Configuration: Define Implementation Users

4 Common Applications Configuration: Define Currencies and Currency Rates

5 Common Applications Configuration: Define Enterprise Structures for Customer Data Management

6 Common Applications Configuration: Define Social Networking

7 Common Applications Configuration: Define Security for CRM

8 Common Applications Configuration: Define Automated Governance, Risk, and Performance Controls

9 Common Applications Configuration: Define Approval Management for Customer Data Management

10 Common Applications Configuration: Define Help Configuration

11 Common Applications Configuration: Define Application Toolkit Configuration

12 Common Applications Configuration: Maintain Common Reference Objects

13 Common Applications Configuration: Define WebLogic Communication Services Configuration

14 Common Customer Data Management Configuration: Set Up Customer Center

15 Common Customer Data Management Configuration: Define Source Systems

16 Common Customer Data Management Configuration: Define Identifiers

17 Common Customer Data Management Configuration: Define Classifications

18 Common Customer Data Management Configuration: Define Data Formats

19 Common Customer Data Management Configuration: Define Trading Community Import

20 Common Customer Data Management Configuration: Define Resource Information

21 Common Customer Data Management Configuration: Define Resource Role Information

22 Common Customer Data Management Configuration: Define Resource Organization Information

23 Common Customer Data Management Configuration: Define Resource Team Information

24 Common Customer Data Management Configuration: Manage Calendar Profile Option

25 Define Data Quality

26 Define Customer Hub Configuration

27 Define Extensions for Customer Data Management

28 Importing and Exporting Setup Data

Glossary