The image shows the Help desk request for user wfaulk. The first area of the screen shows the following buttons: Resolved, Unresolved, Show History, Reassign, Route, and Go. The second area of the screen shows the following fields: Task Number, State, Outcome, Priority, Creator, Created Date, Updated Date, Expiration Date, Assignees, and Acquired By. The third area of the screen shows the following fields: ID, First Name, Last Name, Email, Phone, Location, Type, Problem Description, Severity, Status, Comment, and Resolved By. The fourth area of the screen shows Comments and Attachments, with an Add button available for each. The final area of the screen shows the Short History table with the following columns: Version, Action, State, and Outcome.