Contents

List of Figures

Title and Copyright Information

Preface

1 Introduction to JD Edwards EnterpriseOne Sales Order Management

2 Configuring the Sales Order Management System

3 Setting Up Order Processing Information

4 Setting Up Customer Information

5 Setting Up UCC 128 Compliance

6 Setting Up Base and Standard Pricing

7 Entering Sales Orders

8 Entering Sales Orders for Customer Service Representatives

9 Entering Additional Orders

10 Integrating with Oracle Global Order Promising (Release 9.1 Update)

11 Holding, Releasing, and Reviewing Orders

12 Processing Sales Orders

13 Processing Prepayments

14 Updating Prices

15 Invoicing

16 Running the End of Day Processes

17 Generating Returned Material Authorization

18 Activating Preferences

A Delivered Workflow for JD Edwards EnterpriseOne Sales Order Management

B JD Edwards EnterpriseOne Sales Order Management Reports

Glossary

Index