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Oracle® Communications Services Gatekeeper Alarm Handling Guide
Release 5.0
Part Number E16614-02
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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
1
Handling Alarms
Interpreting alarms
Alarm numbering overview
2.2 Style (Legacy) Alarms
Protocol plug-in
Policy
SLEE
3.0 Style (Current) Alarms
2
Resolving 2.2 Style Alarms
103827/1034 SLEE: Transaction limit violated
103833/1035 SLEE: Transaction limit reached 95% of the allowed value
103900/1100 SLEE charging: Charging data storage failed
103901/1101 SLEE charging: Charging service initialization failed
103902/1102 SLEE charging: Charging table creation failed
104000/1600 SLEE EDR service: 2.2 Listener execution time exceeded
104001/1601 SLEE EDR service: 2.2 style EDR listener removed
104100/7001 SLEE statistics: Failed to store statistics data
102700/22000 Plug-in OSA access: OSA gateway authentication failed
102701/22001 Plug-in OSA access: OSA gateway service manager unreachable
102702/22002 Plug-in OSA access: OSA gateway unreachable
102703/22003 Plug-in OSA access: No mapping available
102704/22004 Plug-in OSA access: Internal error when handling event
102800/3002 Policy service: Parsing of service-specific rule file failed
3003 Policy service: Various Policy Denials
102802/3005 Policy service: Request denied
102803/3006 Policy service: Runtime exception in policy rule
102804/3007 Service Provider Group SLA Added
102805/3008 Service Provider Group SLA Deleted
102806/3009 Service Provider Group SLA Updated
102807/3010 Application Group SLA Added
102808/3011 Policy service: Application Group SLA deleted
102810/3013 Policy service: Node SP SLA added
102811/3014 Policy service: Node SP SLA deleted
102812/3015 Policy service: Node SP SLA updated
102813/3016 Policy service: Node SLA added
102814/3017 Policy service: Node SLA deleted
102815/3018 Policy service: Node SLA updated when raised by Policy. Fail to find transaction number when raised by ESPA_messaging
102816/3019 Policy service: Application rules updated
102817/3020 Policy service: Node rules updated
102818/3021 Policy service: Service Provider rules updated
102819/3022 Policy service: Application rules deleted
102820/3023 Policy service: Node rules deleted
102821/3024 Policy service: Service Provider rules deleted
102822/3025 Policy service: Service Provider/Application quota limit exceeded
102823/3026 Policy service: Service Provider/Application request limit exceeded
102824/3027 Policy service: Global/SP NODE request limit exceeded
102825/3028 Policy service: Global or SP node service contract is missing or out of date
3
Resolving 3.0 and Higher Style Alarms
102001 Geo redundancy service: Site configuration mismatch between sites
102002 Geo redundancy service: Site configuration mismatch between sites
102826 Policy service: Application does not exist or is not active
102827 Policy service: Unable to get service provider and application information
102828 Policy service: Service Provider or Application request limit exceeded for service type
102829 Policy service: Service Provider or Application quota limit exceeded for service type
102830 Policy service: All properties denied
102831 Policy service: Parameter value is not allowed
102832 Policy service: Request info is empty
102833 Policy service: Accessing method is not allowed
102834 Policy service: Accessing method is not allowed
102835 Policy service: Exception thrown calling correlator
102836 Policy service: Exception thrown calling factory
102837 Policy service: No global or service provider node SLA found
102838 Policy service: Application or service provider group service contract is out of date
102839 Policy service: Application or Service Provider group Service Type contract is out of date
102840 Policy service: No Service Contract found
102844 Policy Service: Application or Service Provider group Composed Service Contract is out of date
102845 Policy Service: Service Provider/Application request limit exceeded for composed service.
102846 Policy Service: Service Provider/Application quota limit exceeded for composed service
103001 Geo redundancy service: Configuration mismatch detected between sites
103002 Geo redundancy service: Master site failed to replicate a configuration update onto a slave site
110000 Corba: Servant is already active
110001 Corba: Servant is not active
110002 Corba: Wrong policy
110003 Corba: Object is already active
110004 Corba: Object is not active
110005 Corba: Invalid policy
110006 Corba: Adapter already exists
110007 Corba: Generic CORBA exception
110008 Corba: Exception when handling POA
110100 JMX: NotCompliantMBeanException
110101 JMX: MalformedObjectNameException
110102 JMX: MBeanRegistrationException
110103 JMX: InstanceAlreadyExistsException.
110104 JMX: InstanceNotFoundException
110105 JMX: Default management error
110500 Plug-in Manager: Policy Denied exception in Plug-in Manager
110501 Plugin-in Manager: A Plugin-in with the same ID is already registered
110502 Plugin-in Manager: There is no plugin-in available for this request
110503 Plugin-in Manager: There is no plugin-in corresponding to This ID
110504 Plugin-in Manager: Plugin-in Manager generic exception
110600 Plugin-in SMS SMPP: Too many destination addresses in request
110601 Plugin-in SMS SMPP: SMPP message send failure
110602 Plugin-in SMS SMPP: Unable to notify SMS reception
110603 Plugin-in SMS SMPP: No matching notification for received SMS
110604 Plugin-in SMS SMPP: Unable to notify delivery status
110605 Plugin-in SMS SMPP: Unable to retrieve the notification service
110613 Plugin-in SMS SMPP: Partial failure of submit multi request
110615 Plugin-in SMS SMPP: Segments are missing from the message
110619 Plug-in SMS SMPP: Illegal XParameter value
110680 Plugin-in SMS SMPP (Binary SMS): Too many segments
110901 Plugin-in Presence SIP: Failed to handle a SIP NOTIFY message
110902 Plugin-in Presence SIP: Failed to invoke client operation: notifySubscription. No retry will be made
110904 Plugin-in Presence SIP: Failed to invoke client operation: makeStatusChangedCallback. No retry will be made
110907 Plugin Presence SIP: Failed to invoke subscribePresence
110908 Plugin-in Presence SIP: Failed to invoke getUserPresence
110909 Plugin-in Presence SIP: Failed to invoke startPresenceNotification
110910 Plugin-in Presence SIP: Failed to invoke endPresenceNotification
110918 Plugin-in Presence SIP: Failed to start
110922 Plugin-in Presence SIP: Failed to perform OAM operation
111000 Budget Service: Configuration mismatch between sites
111001 Budget Service: Shutting down duplicate budget service master
111002 Budget Service: Budget master unreachable
111003 Budget Service: New budget master available for service
111004 Budget Service: One of the remote sites is unreachable
111006 Budget Service: There is a budget configuration mismatch between sites. Please look in the log file for more information
111007 Budget Service: Budget value is below 20% of max value
111100 Storage Service: Exception thrown during store database table entry expiration
111101 Storage Service: Failed to initialize the Storage Service
111102 Storage Service: Failed to initialize the cluster cache for the Storage Service
111103 Storage Service: Failed to perform one or more write behind operations for a Storage Service Store. The request change has been lost.
111104 Storage Service: Storage exception
111105 Storage Service: Query result was possibly truncated
111200 Plugin-in MLP: MLP Server available
111201 Plugin-in MLP: MLP Server unavailable
111202 Plugin-in MLP: Start failed
111203 Plugin-in MLP: Stop failed
111204 Plugin-in MLP: Activate failed
111205 Plugin-in MLP: Deactivate failed
111206 Plugin-in MLP: SendLocation request failed
111207 Plugin-in MLP: Notify application that Location Notification has ceased failed
111208 Plugin-in MLP: Notify application of a Location Error failed
111209 Plugin-in MLP: Notify application of a Location Notification failed
111700 Plugin-in MM7: Failed to send Multimedia Message
111701 Plugin-in MM7: Failed to get Multimedia Message Delivery Status
111702 Plugin-in MM7: Failed to poll received new Multimedia Messages
111703 Plugin-in MM7: Failed to get a Multimedia Message
111704 Plugin-in MM7: Failed to send MM7 Messages to network
111705 Plugin-in MM7: Failed to activate the MM7 Plugin-in
111706 Plugin-in MM7: Failed to deactivate the MM7 Plugin-in
111707 Plugin-in MM7: Failed to start the MM7 Plugin-in
111708 Plugin-in MM7: Failed to stop the MM7 Plugin-in
111709 Plugin-in MM7: Failed to notify message reception
111710 Plugin-in MM7: Failed to notify message delivery receipt
111711 Plugin-in MM7: Application is not available
111712 Plugin-in MM7: Recipient Number not found
111713 Plugin-in MM7: No matching MessageInfo found
111714 Plugin-in MM7: Unsupported address type
111715 Plugin-in MM7: Failed to start message notification
111716 Plugin-in MM7: Failed to stop message notification
111717 Plugin-in MM7: No application found for a mobile originated MMS
111718 Plugin-in MM7: MM7 Relay Server responded with an error code
113300 Subscriber-centric Policy: Quota limit exceeded for subscriber
113400 CDR to Diameter: Failed to start the CDR to Diameter module
113401 CDR to Diameter: Failed to start the CDRDiameter node
113402 CDR to Diameter: Failed to shutdown the CDRDiameter node
113403 CDR to Diameter: Failed to send Diameter ACR
113404 CDR to Diameter: Failed to send Diameter ACR due to input/output
113405 CDR to Diameter: Retrieved error code from Diameter response
113406 CDR to Diameter: No Diameter connection available
113500 Credit Control Interceptor: Failed to reserve amount by sending INITIAL Diameter CCR
113501 Credit Control Interceptor: Failed to commit reservation amount by sending TERMINATE Diameter CCR
113502 Credit Control Interceptor: Failed to start the credit control interceptor module
113503 Credit Control Interceptor: Failed to start the Diameter node
113504 Credit Control Interceptor: Failed to shutdown the Diameter node
113601 Geo-Redundancy Service: Site Mismatch
113602 Geo-Redundancy Service: Site Mismatch
113701 Geo-Storage Service: Configuration Mismatch
113702 Geo-Storage Service: Failed to replicate a configuration data
114201 Plug-in Payment/Diameter: Failed to connect to Diameter server
114202 Plug-in Payment/Diameter: Failed to disconnect from Diameter server
118100 Heartbeat Service: Timer expiration ignored, as Heartbeater is sending pings
118101 Heartbeat Service: Heartbeat is alive. Set plugin-in status to active
118102 Heartbeat Service: Heartbeat failed. Set plugin-in status to inactive
119000 Plugin-in Third Party Call Parlay MPCC: Failed to start Third Party Call managed plugin-in
119001 Plugin-in Third Party Call Parlay MPCC: Failed to stop Third Party Call managed plugin-in
119002 Plugin-in Third Party Call Parlay MPCC: Failed to activate Third Party Call managed plugin-in
119003 Plugin-in Third Party Call Parlay MPCC: Failed to deactivate Third Party Call managed plugin-in
119004 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a callEnded event
119005 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a callLegEnded event
119006 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving an eventReportRes event
119007 Plugin-in Third Party Call Parlay MPCC: Failed to update call status upon receiving a getInfoRes Event
119008 Plugin-in Third Party Call Parlay MPCC: Failed to update call status when receiving a getInfoRes event upon IpAppCallLeg interface
119009 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.getInfoReq() on parlayGW
119010 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.continueProcessing on Parlay gateway
119011 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createAndRouteCallLeg on Parlay gateway
119012 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCallControlManager.createCall on parlayGW
119013 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.eventReportReq on Parlay gateway
119014 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.getInfoReq on Parlay gateway
119015 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.release on the Parlay Gateway
119016 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpCallLeg.routeReq on the Parlay gateway
119017 Plugin-in Third Party Call Parlay MPCC: Failed to invoke IpMultiPartyCall.createCallLeg on the Parlay gateway
120100 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to start Call Notification managed plugin-in
120101 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to activate Call Notification managed plugin-in
120102 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to stop Call Notification managed plugin-in
120103 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deactivate Call Notification managed plugin-in
120104 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver notification to application
120105 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver recorded message location to application
120106 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to deliver collected digits to application
120107 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to delete notification in the Parlay gateway
120108 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to create notification in the Parlay gateway
120109 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to set callback for call leg
120110 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to continue processing the call leg
120111 Plugin-in Parlay X 3.0 Call Notification Parlay MPCC: Failed to create a call leg
121000 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to start AudioCallManagedPlugin-in
121001 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to activate AudioCallManagedPlugin-in
121002 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to stop AudioCallManagedPlugin-in
121003 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to deactivate AudioCallManagedPlugin-in
121030 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoRes
121031 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoErr
121032 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectRes
121033 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving sendInfoAndCollectErr
121034 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaRes
121035 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving attachMediaErr
121036 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaRes
121037 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to update UI call status upon receiving detachMediaErr
121060 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUIManager.createUICall on Parlay gateway
121061 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoReq on Parlay gateway
121062 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.sendInfoAndCollectReq on Parlay gateway
121063 Plugin-in Parlay X 3.0 Audio Call Parlay: Failed to invoke IpUICall.release on Parlay gateway
121064 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoErr call from Parlay gateway
121065 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpAppUI.sendInfoAndCollectErr call from Parlay gateway
121066 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.attachMediaErr call from Parlay gateway
121067 Plugin-in Parlay X 3.0 Audio Call Parlay: Received IpCallLeg.detachMediaErr call from Parlay gateway
125101 SOAP to SOAP: Reactivation timer fired
125102 SOAP to SOAP: Reactivation timer breached
130100 Plugin-in Subscriber Profile LDAP: Failed to start the Subscriber Profile managed plug-in
130101 Plugin-in Subscriber Profile LDAP: Failed to activate the Subscriber Profile managed plug-in
130102 Plugin-in Subscriber Profile LDAP: Failed to stop the Subscriber Profile managed plug-in
130103 Plugin-in Subscriber Profile LDAP: Failed to deactivate the Subscriber Profile managed plug-in
130104 Plugin-in Subscriber Profile LDAP: Method call “get” failed
130105 Plugin-in Subscriber Profile LDAP: Method call “getProfile” failed
131001 TPC INAP Plug-in: Failed to establish call
131002 TPC INAP Plug-in: Failed to get call information
131003 TPC INAP Plug-in: Failed to end call
131004 TPC INAP Plug-in: Failed to cancel call request
131005 TPC INAP Plug-in: Failed to initiate call attempt for first participant toward the network
131006 TPC INAP Plug-in: Failed to initiate call attempt for second participant toward the network
131007 TPC INAP Plug-in: Failed to continue call processing towards the network
131008 TPC INAP Plug-in: Failed to abruptly terminate an INAP dialog
131009 TPC INAP Plug-in: Failed to release a call
132100 EWS Push Message Plug-in: Failed to activate PushMessagePlugin-inInstance
132103 EWS Push Message Plug-in: Failed to deactivate PushMessagePluginInstance
132104 EWS Push Message Plug-in: sendPushMessage method failed
132105 EWS Push Message Plug-in: sendResultNotificationMessage method failed
400400 Terminal Status/MAP: Not connected to SS7 stack
400401 Terminal Status/MAP: Connected to SS7 stack
400402 Terminal Status/MAP: Dialog lost, the connection towards at least one of the SS7 backends may be lost
400403 Terminal Status/MAP: Received remote user status from the SS7 stack
400404 Terminal Status/MAP: Not possible to create the ATI message to the plug-in
400405 Terminal Status/MAP: Not possible to create and send the SS7 API message
400406 Terminal Status/MAP: No answer or a faulty message was received from the SS7 stack
400407 Terminal Status/MAP: Error in the connection towards the SS7 stack
400500 SMPP Server Service: Server port started
400501 SMPP Server Service: Server port stopped
400502 SMPP Server Service: Server connection established
400503 SMPP Server Service: Server connection closed
400504 SMPP Server Service: Client connection established
400505 SMPP Server Service: Client connection closed
400506 SMPP Server Service: Client connection reset
400507 SMPP Server Service: Client connection reconnect failed
400508 SMPP Server Service: ChannelProcessor PeerConnectionIds Empty
400509 SMPP Server Service: NorthChannelProcessor PeerPluginInstanceIds Empty
400510 SMPP Server Service: PluginInstanceInfo ClientConnectionIds Empty
400511 SMPP Server Service: PluginInstanceInfo ServerConnectionIds Empty
400512 SMPP Server Service: MO Request Failed
400513 SMPP Server Service: MT Request Failed
400600 Native SMPP: Exception when processing a submitSmResponse in the plug-in
400601 Native SMPP: Exception when processing a submitMultiResponse in the plug-in
400602 Native SMPP: Exception when processing a cancelSmResponse in the plug-in
400603 Native SMPP: Exception when processing a querySmResponse in the plug-in
400604 Native SMPP: Exception when processing a replaceSmResponse in the plug-in
400605 Native SMPP: Exception when processing a deliverSm for MO
400610 Native SMPP: Exception when processing a bind in the plug-in
400611 Native SMPP: Exception when processing a submitSm in the plug-in
400612 Native SMPP: Exception when processing a submitMulti in the plug-in
400613 Native SMPP: Exception when processing a cancelSm in the plug-in
400614 Native SMPP: Exception when processing a querySm in the plug-in
400615 Native SMPP: Exception when processing a replaceSm in the plug-in
400616 Native SMPP: Exception when processing a deliverSmResponse for MO in the plug-in
400617 Native SMPP: Exception when processing a deliverSmResponse for DeliveryReceipt in the plug-in
401050 Native MM7 Plug-in: Exception thrown on submit request
401051 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a network-triggered message using the incorrect xsd version
401052 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a delivery report using the incorrect xsd version
401053 Native MM7 Plug-in: Exception thrown when the MMSC tried to deliver a read reply report using the incorrect xsd version
400200 Native UCP Protocol Server Service [tryBuildPDU]: Data was thrown away because no terminating ETX was received
400201 Native UCP Protocol Server Service [handleAckNackOnServerSide]: Unable to release TRN for ack/nack received on a server side connection
400202 Native UCP Protocol Server Service [handleAckNackOnClientSide]: Unable to release TRN for ack/nack received on a client side connection
400203 Native UCP Protocol Server Service [Unable to send a nack]: Data was thrown away because no terminating ETX was received
400204 Native UCP Protocol Server Service [sendSessionMgmtAck]: Unable to send ack on a session management, open session operation
400205 Native UCP Protocol Server Service [sendHeartbeatAck]: Unable to send ack on a heartbeat request on a server side connection
400206 Native UCP Protocol Server Service [deliverServerSideAckNackPDUToPlugin]: Unable to call the plug-in north interface with ack/nack
400207 Native UCP Protocol Server Service [deliverClientSideAckNackPDUToPlugin]: Unable to call the plug-in south interface with ack/nack
400300 Native UCP SMS Plug-in [handleAckNack]: Exception when processing an MO ack/nack request in the plug-in
400301 Native UCP SMS Plug-in [deliverSM]: Exception when processing an MO deliver SM request in the plug-in
400302 Native UCP SMS Plug-in [deliveryNotification]: Exception when processing an MO delivery notification request in the plug-in
400310 Native UCP SMS Plug-in [handleAckNack]: Exception when processing an MT ack/nack request in the plug-in
400311 Native UCP SMS Plug-in [submitSM]: Exception when processing an MT submit SM in the plug-in
400312 Native UCP SMS Plug-in [openSession]: Exception when processing an MT openSession request in the plug-in
406010 Audio Call/SIP: Media server resource not found
199900 Default: Default exception
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