Contents

List of Examples

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Integrating Supported Components with Oracle Beehive

2 Integrating IBM Lotus Domino with Oracle Beehive

• Overview of Integrating IBM Lotus Domino with Oracle Beehive
• Procedure for Integrating IBM Lotus Domino with Oracle Beehive
  • Installing Oracle Collaboration Coexistence Connector for IBM Lotus Domino Server
  • Configuring the Oracle Collaboration Coexistence Gateway
    • Performing Post Installation Configuration Tasks
    • Configuring a Coexistence System on Oracle Beehive
  • Explaining Behaviors
    • Event Recurrence Behaviors
    • Using E-Mail for Unsupported Flows
    • Day Events
    • Free/Busy
    • Attachments
    • Holidays
    • Preventive Behavior
  • Troubleshooting Coexistence
    • Enabling Coexistence Service logging
• Administering Your IBM Lotus Domino and Oracle Beehive Integration
  • Oracle Beehive Coexistence Service Administrative Tasks
    • Listing Oracle Beehive Remote Coexistence Systems
    • Modifying Oracle Beehive Remote Coexistence Systems
    • Provisioning Users for Coexistence
    • Manually Importing User Data
    • Viewing the Registration State of Coexisting Users
    • Viewing the Import State of Coexisting Users
    • Deprovisioning Users from an Oracle Beehive Remote Coexistence System
  • Oracle Connector for IBM Lotus Domino Administrative Tasks
    • Best Practices for Stopping and Starting Oracle Connector for IBM Lotus Domino
    • Stopping the Oracle Connector for IBM Lotus Domino
    • Starting the Oracle Connector for IBM Lotus Domino
    • Stopping the Oracle Free Busy Client
    • Starting the Oracle Free Busy Client

3 Integrating Microsoft Exchange Server with Oracle Beehive

• Overview of Integrating Microsoft Exchange Server with Oracle Beehive
• Prerequisites for Integrating Microsoft Exchange Server with Oracle Beehive
  • Load Balancer Requirements for Deploying Oracle Beehive with Microsoft Exchange Server
• Procedure for Integrating Microsoft Exchange Server with Oracle Beehive
  • Installing and Configuring the Oracle Collaboration Coexistence Gateway
    • Installation
    • Post-Installation Configuration
    • Post-Installation Tasks
• Administering Your Microsoft Exchange Server and Oracle Beehive Integration
  • Oracle Beehive Coexistence Service Administrative Tasks
    • Configuring a Coexistence System on Oracle Beehive
    • Listing Oracle Beehive Remote Coexistence Systems
    • Modifying Oracle Beehive Remote Coexistence Systems
    • Provisioning Users for Cross-Scheduling Coexistence
    • Viewing the Registration State of Coexisting Users
    • Deprovisioning Users from an Oracle Beehive Remote Coexistence System
  • Oracle Connector for Exchange Administrative Tasks
    • Best Practices for Stopping and Starting Oracle Connector for Exchange
    • Stopping Oracle Connector for Exchange
    • Starting Oracle Connector for Exchange
    • Stopping the BEECONNECTOR OC4J Instance
    • Starting the BEECONNECTOR OC4J Instance
    • Configuring Oracle Connector for Exchange to use HTTPS
  • Oracle Change Notification Service for Exchange Administrative Tasks
    • Stopping Oracle Change Notification Service for Exchange
    • Starting Oracle Change Notification Service for Exchange

4 Integrating an External User Directory with Oracle Beehive

• Overview of Integrating an External User Directory with Oracle Beehive
  • Limitations of Deploying Oracle Beehive with an External User Directory
• Prerequisites for Integrating an External User Directory with Oracle Beehive
  • Creating XML Files for Integrating an LDAP server with UDS
  • OpenLDAP Directory Requirements
• Procedure for Integrating an External User Directory with Oracle Beehive
  • Step 1: Creating an LDAP Mapping Profile
    • Step A: Creating an LDAP Mapping Profile from a Template
    • Step B: Renaming the Profile
    • Step C: Specifying LDAP Server Settings
    • Step D: Providing Mapping Details for Each User Type and Static Group
    • Step E: Providing Scope and Membership Mapping Information
    • Step F: Providing Attribute Mapping for Each User Type and Static Group
    • Step G: Adding Profile to Oracle Beehive
  • Step 2: Loading Users and Groups
  • Step 3: Enabling Synchronization
  • Controlling How Often UDS Contacts the LDAP Server
  • Retrieving Information About the LDAP Server
    • Default and Custom Object Classes for Users and Groups
• Administering Your External User Directory and Oracle Beehive Integration
  • Configuring Authentication Service to Use LDAP Server
  • Configuring Digest Authentication
    • Step A: Configure SSL for Oracle Beehive and LDAP Directory
    • Step B: Determine Digest Mechanism Depending on LDAP Directory
    • Step C: Configure Oracle Beehive
    • Configuring Digest Authentication for OpenLDAP Directory
  • Changing LDAP Administrator's Password
  • Oracle Internet Directory Considerations
    • Synchronizing with Directory Replication Group
    • Migrating Oracle Internet Directory from One Server to Another
    • Troubleshooting Synchronization between Oracle Beehive and Oracle Internet Directory
  • Modifying Directory Profile
  • Active Directory Considerations
    • Active Directory Administrator's Account
    • LDAP Referrals
  • Troubleshooting General LDAP Synchronization Issues

5 Integrating Oracle Information Rights Management (Oracle IRM) with Oracle Beehive

• Overview of Oracle Information Rights Management (Oracle IRM)
• Overview of Integrating Oracle IRM with Oracle Beehive
• Prerequisites for Integrating Oracle IRM with Oracle Beehive
• Procedures for Integrating Oracle Beehive with Oracle IRM
  • Step 1: Generate a Universal Unique Identifier (UUID)
  • Step 2: Configure and Start the Information Rights Management (IRM) Service
  • Step 3: Create and Deploy a Classification Plug-in Collection File
  • Step 4: Configure an Oracle IRM Policy
  • Step 5: Install and Configure Oracle IRM Desktop
• Using Documents Sealed by Oracle IRM
  • Sealing an Oracle Beehive Document
  • Opening a Sealed Document
  • Updating a Sealed Document

6 Integrating Oracle Universal Content Management with Oracle Beehive

• Overview of Oracle Universal Content Management
  • Benefits of Integrating Oracle UCM with Oracle Beehive
  • Limitations of Integrating Oracle UCM with Oracle Beehive
  • Architectural Overview of Oracle UCM Integration and Oracle Beehive
  • Network Considerations of Integrating Oracle UCM with Oracle Beehive
• Prerequisites for Integration with Oracle UCM
• Procedures for Integration with Oracle UCM
  • Configuring the Oracle UCM Instance
    • Configuring Host-Based Authentication
    • Creating and Configuring an LDAP Provider
    • Creating Login Mappings
    • Creating Security Roles, Groups, and Permissions
    • Registering a Credential Map
  • Creating and Configuring a Remote Repository
    • About Oracle UCM Remote Repositories
    • Creating Remote Repositories
    • Enabling a Remote Repository in Oracle Beehive Team Collaboration
  • Creating a Remote Mount
    • Creating a Remote Mount Using beectl
• Administering an Integrated Oracle UCM Environment

7 Integrating Oracle Universal Records Management with Oracle Beehive

• Overview of Integrating Oracle URM with Oracle Beehive
• Benefits of Integrating Oracle URM with Oracle Beehive
• Prerequisites for Integrating Oracle URM with Oracle Beehive
• Procedures for Integrating Oracle URM with Oracle Beehive
  • Step 1: Granting the Necessary Roles to the Records Management Administrator
  • Step 2: Registering Oracle URM and Configuring Oracle Beehive
    • Step 2A: Specifying the Oracle URM Instance
    • Step 2B: Enabling the Records Management Service
    • Step 2C: Enabling Record Filing of Sent E-mails
    • Step 2D: Updating the Oracle Beehive Configuration
    • Step 2E: Restarting the BEEAPP Managed Component
  • Step 3: Creating Retention Categories and Record Folders in Oracle URM
  • Step 4: Setting Up Disposition Rules in Oracle URM
• Administering the Oracle URM and Oracle Beehive Integration
  • Filing Records of Artifacts in Oracle Beehive
    • Filing Records of Artifacts Using beectl
    • Filing Records of Artifacts Using Policies
  • Removing Records Management of Artifacts in Oracle Beehive
  • Troubleshooting Records Management Service Operations
    • Record Filing Failed
    • Removing Records Failed
    • Disposition Not Processed
    • Oracle URM Login, Password, or URL Incorrect or Changed
    • Configuring Oracle URM for Dispositions Testing

8 Integrating Oracle Enterprise Manager Grid Control with Oracle Beehive

• Overview of Integrating Grid Control with Oracle Beehive
• Prerequisites for Integrating Grid Control with Oracle Beehive
• Procedures for Integrating Grid Control with Oracle Beehive
  • Installing Oracle Beehive Through Grid Control
  • Installing Oracle Beehive Separately
• Administering Your Oracle Beehive Integration with Grid Control

9 Integrating Oracle Secure Enterprise Search 10g with Oracle Beehive

• About Integrating Oracle Secure Enterprise Search with Oracle Beehive
• Prerequisites for Integrating Oracle Secure Enterprise Search
• Procedure for Integrating Oracle Secure Enterprise Search
  • Step 1: Add Oracle Secure Enterprise Search to Oracle Beehive
  • Step 2: Configure Oracle Secure Enterprise Search for Oracle Beehive

10 Integrating Symantec Scan Engine with Oracle Beehive

• About Integrating Symantec Scan Engine with Oracle Beehive
• Prerequisites for Integrating Symantec Scan Engine with Oracle Beehive
• Procedure for Integrating Symantec Scan Engine with Oracle Beehive
  • Step 1: Adding a Symantec Scan Engine to Oracle Beehive
  • Step 2: Enabling the Symantec Scan Engine Virus Scanning or Attachment Blocking
    • About Enabling the Symantec Scan Engine Virus Scanning or Attachment Blocking
    • Enabling the Integrated Symantec Scan Engine Virus Scanning
• Administering Your Symantec Scan Engine Integration
  • Validating the Symantec Scan Engine Connectivity
  • Creating a Symantec Scan Engine Cluster Configuration
  • Enabling the E-Mail Attachment Blocking
  • Customizing E-Mail Notifications That Have Blocked Attachments or Viruses
  • Reviewing Virus Scan Results
  • Deleting a Symantec Scan Engine Configuration
  • Deleting Virus Scan Results

11 Integrating Cisco Voice Gateway with Oracle Beehive Voicemail and Fax

• Introduction to Managing Oracle Beehive Voicemail
  • About Facilities
  • About Auto Attendants
  • About Voicemail Infrastructure
    • Cisco Dependencies and Requirements
    • Voicemail UDS Requirements
    • Voicemail Preference Properties
• Configuring Oracle Beehive Voice Message Service
  • Voicemail Properties
  • Configuring the Enterprise
    • Configuring Enterprise Preferences
  • Creating Voicemail Users
  • Managing Facilities
    • Creating a Facility
    • Sample Facility XML File
  • Configuring the Voicemail Touch-tone User Interface (TUI)
  • Enabling HTTPS for Cisco VXML Enabled Device Access to Oracle Beehive
  • Configuring Cisco IP Phone Voicemail GUI Application
  • Configuring the Voicemail GUI and Message Waiting Indicator
  • Cisco Router Configuration
    • Configure Translation Rule
    • Configure Global VXML Configuration Options
    • Configure Voicemail VXML Application
    • Configure Transcoding (Optional)
  • Cisco Unified Call Manager Configuration
  • Configuring the Auto Attendant
    • Example AAML-based Auto Attendant File
    • Installing an Auto Attendant
    • Associating an Auto Attendant with a Facility
    • Configure an Auto Attendant VXML Application in Cisco IOS
    • Auto Attendant Administration Commands
• Configuring Oracle Beehive Fax

A Example of a Classification Plug-in Collection File

B Oracle Auto-Attendant Markup Language (AAML) Reference

• Overview of Automated Attendants
• Overview of AAML Documents
  • Languages Section
  • Greeting Section
  • Extension-Dialing Section
  • Menu Section
  • Event Handler Section
• Element Definitions
  • attendant
    • Parents
    • Children
    • Attributes
  • audio
    • Parent
    • Children
    • Attribute
    • Remarks
  • audio-set
    • Parents
    • Children
    • Attributes
    • Remarks
  • directory
    • Parents
    • Children
    • Attributes
    • Remarks
  • disconnect
    • Parents
    • Children
    • Attributes
    • Remarks
  • extension-dialing
    • Parents
    • Children
    • Attributes
  • greeting
    • Parents
    • Children
    • Attributes
  • goto
    • Parents
    • Children
    • Attributes
  • handlers
    • Parents
    • Children
    • Attributes
  • language
    • Parents
    • Children
    • Attributes
    • Remarks
  • languages
    • Parents
    • Children
    • Attributes
    • Remarks
  • menu
    • Parents
    • Children
    • Attributes
    • Remarks
  • noinput
    • Parents
    • Children
    • Attributes
  • nomatch
    • Parents
    • Children
    • Attributes
  • option
    • Parents
    • Children
    • Attributes
    • Remarks
  • reprompt
    • Parents
    • Children
    • Attributes
  • submenu
    • Parents
    • Children
    • Attributes
    • Remarks
  • transfer
    • Parents
    • Children
    • Attributes
    • Remarks
  • voicemail
    • Parents
    • Children
    • Attributes
• Example AAML Document

Index