| Oracle® Beehive Webmail Help and Release Notes Release 2 (2.0.1.7) Part Number E20318-01 |
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PDF · Mobi · ePub |
| Oracle® Beehive Webmail Help and Release Notes Release 2 (2.0.1.7) Part Number E20318-01 |
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|
PDF · Mobi · ePub |
Webmail Help and Release Notes
Release 2 (2.0.1.7)
E20318-01
July 2012
Document updated July 2012
Oracle Beehive Webmail is a Web-based e-mail application that provides instant anytime access to your Oracle Beehive mail, calendar, contacts, tasks, and workspace content.
Oracle Beehive Webmail is built using the Zimbra open source Web client. In this document, the Zimbra Web client is referred to as the Beehive Webmail Client and Oracle Beehive Webmail is used to refer to the Oracle Beehive-provided application.
Note:
To optimize this page for viewing on your display, set your screen resolution to a minimum of 1024x768.This document provides information on the Oracle Beehive-provided features in Oracle Beehive Webmail that are not included in the Zimbra Online Help. It also includes information on troubleshooting, known issues, resolved issues, and limitations in Oracle Beehive Webmail. The Zimbra Online Help (accessed from the Help link in the Zimbra open source Web client) addresses basic Beehive Webmail Client functionality.
For a list of features and concepts which are not supported by Oracle Beehive, see the section "Non-Supported Topics in the Zimbra Online Help".
For a list of Oracle Beehive-specific features, see the section "Oracle Beehive-Supported Features in Oracle Beehive Webmail".
| About Oracle Beehive Webmail
Address Book Management Features Folder Synchronization Between Beehive Webmail and Microsoft Outlook Oracle Beehive Webmail Quick Tips |
This section includes the following topics:
Oracle Beehive Webmail is a powerful online messaging and collaboration tool providing instant anytime access to your Oracle Beehive mail, calendar, contacts, tasks, and workspace content. In addition, Oracle Beehive Webmail extends calendar management features by allowing you to schedule and join Oracle Beehive conferences. You can also organize, search, and tag content, view and manage your personal and team workspaces, build multiple address book hierarchies, and share and delegate address books, mail folders, calendars, and tasks lists.
Oracle Beehive Webmail includes the following Oracle Beehive-supported features:
Compose, send, read, reply to, and forward e-mail messages
Tag e-mails using user-unique identifiers
Create folders and organize e-mails
Address Book Management Features
Search Global Address List for users and groups (including auto-complete functionality)
Delegate permission to others to view and manage your contacts
Create multiple contacts, contact groups, and address books
Edit, move, print, tag, sort, and delete contacts
Set contact viewing preferences
Share address books
Set up multiple calendars
Create appointments, meetings, and events, and invite attendees
Tag and search calendar events
Designate meetings as private or public
Delegate permission to others to view and manage your calendars
View meeting attendees' schedules
Create new task lists
Create, prioritize, edit, move, print, tag, and delete tasks
Search tasks by subject or content
Update tasks and track progress
Link to Oracle Beehive workspace shared e-mail folders, address books, calendars, and tasks
Invite team workspaces to meetings
Folder Synchronization Between Beehive Webmail and Microsoft Outlook
The following Zimbra Online Help topics are not supported in Oracle Beehive Webmail:
Managing Your Email
How Conversations work
Printing a conversation
Subscribe to RSS/Atom feeds
Setting a forwarding address
New messages
Managing different identities within your account
Adding external accounts
Setting up desktop alerts (Oracle Beehive supports Appointment Reminder alerts only)
Composing E-mail
Using spell check
Managing Your Address Books
Importing address books
Exporting address books
Managing You Calendar
Exporting your iCal calendar
Instant Messaging (Beta)
Instant Messaging Basics (Beta)
Accessing Instant Messaging
Starting an IM chat
Changing status and availability
Log into other IM clients
Setting IM preferences
IM Chat options to customize your chat experience
Working in Documents
Working in Documents
Create new notebooks
Create a new page
Using the rich text editor
Using HTML for format Documents pages
Adding a table to a notebook page
Sharing Documents notebooks
Accepting access to a Documents notebook
Linking to a shared notebook
Changing or cancelling access to your Documents folder
Using Briefcase
Working in Briefcase
Sharing your Briefcase
Creating Filters
Setting up filter rules
Filtering your messages
Filter conditions and actions supported
Filtering using CONTAINS, MATCHES, and IS options
Filter wildcards
Setting You Preferences
New mail notifications
Creating Personas
Changing your default time zone
Using Zimlets
Oracle Beehive Webmail supports the following Web browsers on the Microsoft® Windows (XP and Vista), and Mac OS X operating systems:
Mozilla Firefox 2.0
Mozilla Firefox 3.0
Microsoft Internet Explorer 6.0
Microsoft Internet Explorer 7.0
Apple Safari 3
Note:
To ensure compatibility between Oracle Beehive Webmail Client and other Oracle Beehive applications on your machine, verify that you are using a supported browser and version, and a supported Windows or Mac operating system.Before you start using Oracle Beehive Webmail, you must first log in to the application using your Web browser.
This section includes the following topics:
You can access Oracle Beehive Webmail through your Internet browser (if you have an existing Oracle Beehive mail profile). Typically, the URL for Oracle Beehive Webmail will match the following structure:
http://<Your-Server-Name>:<Port-Number>/zimbra/
Note:
To know your organization's URL for Oracle Beehive Webmail, contact your system administrator.You can also access Oracle Beehive Webmail through the list of applications on Oracle Beehive Central. You must provide your Oracle Beehive credentials for authentication.
To sign in to Oracle Beehive Webmail:
Access Oracle Beehive Webmail as described in Accessing Oracle Beehive Webmail.
At the Log In screen, enter your Username and Password. (See User name and Password.)
Click Log In.
Your company will have assigned you specific credentials to access Oracle Beehive Webmail. Your user name is typically your e-mail address. Check with your Oracle Beehive system administrator for your assigned password.
In 2.0, Oracle Beehive Webmail adds enhanced search functionality which simplifies basic e-mail searches and provides advanced search options.
This section includes the following topics:
Oracle Beehive Webmail provides more options when narrowing search results. You can search multiple folders in one operation, as well as sort search results easier, with greater consistency.
When searching your messages, you can narrow your search results by combining multiple basic search fields such as To or Cc, From, Subject, in additon to Content.
Oracle Beehive Webmail also makes it easier to broaden your search. You can expand the scope of your search by searching multiple folders without changing the current folder then re-executing the search. Your search results will automatically show all matching e-mail messages from all folders in a single search.
Oracle Beehive Webmail offers e-mail delegation as a way to provide read/write access to another user's e-mails when the owner delegates permission. You can grant read or write permissions to a selected user or multiple users in Oracle Beehive Webmail. See also the sections "Delegate Permission to Others to Access and Manage your Calendar" and "Delegate Permission to Others to Access and Manage Address Books."
Note:
Delegation must be granted using either Oracle Beehive Extensions for Outlook, or Oracle Beehive Central. For information on how to select a delegate and grant permission, see the Oracle Beehive Extensions for Outlook Online Help or Oracle Beehive Central Help.Oracle Beehive Webmail introduces new Global Address List features and address book functionality that extend search and sort capabilities to your contacts.
This section includes the following topics:
Oracle Beehive Webmail provides a faster way to search the Global Address List and add users and groups. You can use the Global Address List when composing an e-mail, adding attendees while creating an appointment, or creating a group contact. Global Address List users and groups can also be members of a group contact in any other address book.
When you click To, Cc, or Bcc in a new e-mail message or click Find Attendees when creating an appointment, you can search the Global Address List based on a user's e-mail or phone number, in addition to any portion of the user's family name, given name, middle name, or nickname. You can search for a group in the Global Address List by the group's name or e-mail address. Groups without an e-mail address are shown as <collabid>@invalid.e-mail.
You can use the auto-complete feature in Oracle Beehive Webmail whenever you address an e-mail message, add meeting attendees, or create a group contact. Auto-complete is a faster and more efficient way of automatically searching for users and groups in the Global Address List without opening a separate search window.
When you begin to type a user's or group's name in the To, Cc, or Bcc field of a new e-mail message, add attendees to a calendar meeting, or search for a contact, a list of all possible matches appears.
Note:
For more information about the auto-complete feature in the Oracle Beehive Webmail Client, see the section “Automatic address completion” in the Zimbra Online Help.Oracle Beehive offers address book delegation as a way to provide read/write access to another user's address book when the owner delegates permission. Only read access is currently available through address book sharing. You can use delegation to extend write permission to a selected user or multiple users. See also "Delegate Permission to Others to Access and Manage your Calendar."
Note:
Delegation must be granted using either Oracle Beehive Extensions for Outlook, or Oracle Beehive Central. For information on how to select a delegate and grant permission, see the Oracle Beehive Extensions for Outlook Online Help or Oracle Beehive Central Help.In 2.0, Oracle Beehive Webmail enhances address book sorting functionality to make it easier to organize your contacts.
In Oracle Beehive Webmail, you can sort contacts by their display name. By default, the contact's last name is displayed first. The names are sorted in alphabetical order as determined by the language used. Sorting functionality may vary slightly from one language to another.
To further enhance calendar management, Oracle Beehive supports the following new features in Oracle Beehive Webmail 2.0:
Delegate Permission to Others to Access and Manage your Calendar
(UNKNOWN STEP NUMBER) Create and Join Oracle Beehive Online Conferences
Oracle Beehive Webmail enhances calendar management by providing the ability to tag and search events in your calendar.
Click the Calendar tab.
On your calendar, select an event you want to tag. If the event is part of a series, the tag is applied to all events in the series.
With the event selected, from the left menu, click Tags and select an existing tag. Alternatively, click the tag icon on the toolbar and select an existing tag, or select New Tag.
Note:
The Tag icons are not shown on shared items (shared folders or links) even though the items are tagged and viewable by the owner.From the Calendar tab, select a calendar containing the tags you want to search.
In the search box, enter a keyword to search tags. A tag search will search across both calendar items and tasks lists.
When scheduling meetings to discuss sensitive, personal, or confidential topics, you can alert attendees to use discretion by designating those meetings as Private. You may also have appointments on your calendar that you want to keep private if you delegate another user to manage your calendar. When meetings are no longer sensitive, or become open to a broader attendance, you can change the designation back to Public. These options are in addition to the available Normal, Personal, and Confidential options.
Use this feature when you create, or modify events to make them Public or Private, or share your calendar containing sensitive content. Meeting recipients can view events as Private or Public in Oracle Beehive Webmail, as well as in other Oracle Beehive-supported time management applications. Private events are shown with a lock icon on the top right corner of the event.
To create a meeting/appointment as a private or public event:
Click the Calendar tab.
On your calendar, create an appointment either by clicking New on the toolbar, or right-clicking and selecting New Appointment or New All Day Appointment. Alternatively, double-click a day and time on your calendar.
Enter information for the meeting, and click the arrow next to Mark as: to select Private or Public. If you want to create a meeting, continue with Step 5.
Click OK to finish creating the appointment.
Click More Details... to add attendees and meeting details. You can also mark the meeting as Private or Public from the Appointment Details tab.
Add the other information for the meeting as required.
Click Save to save the meeting.
To modify the sensitivity of a meeting/appointment:
Click the Calendar tab.
On your calendar, open the appointment or meeting you want to modify.
In the appointment or details view, click the arrow next to Mark as: to change the sensitivity to Private or Public.
When finished, click Save.
To share your calendar with a designated sensitivity:
Click the Calendar tab.
Right-click Calendar, and select Share Calendar.
In the Share Properties dialog box, select or clear the option Allow user(s) to see my private appointments.
When finished, click OK.
Oracle Beehive provides shared calendar management to extend permissions to delegates for your calendar events. Granting a delegate permission to your calendar gives the user read or write access to your calendar when you delegate permission. Since only read access is currently available through calendar sharing, you can use delegation to extend write permission to a selected user. See also the section "Delegate Permission to Others to Access and Manage Address Books."
Note:
Delegation must be granted using either Oracle Beehive Extensions for Outlook, or Oracle Beehive Central. For information on how to select a delegate and grant permission, see the Oracle Beehive Extensions for Outlook Online Help, or Oracle Beehive Central Help.Oracle Beehive Webmail provides the ability to create and join Oracle Beehive online conferences.
To create an online conference:
Click the Calendar tab.
On your calendar, create an appointment either by clicking New on the toolbar, or right-clicking and selecting New Appointment or New All Day Appointment. Alternatively, double-click a day and time on your calendar.
Enter information for the meeting, and click the arrow next to Mark as: to select Private or Public.
Click More Details... to add attendees and meeting details. You can also mark the meeting as Private or Public from the Appointment Details tab.
Select the Beehive Online Conference checkbox to create an online conference.
Add the other information for the meeting as required.
Click Save to save the meeting.
Click the Calendar tab.
Open the conference invitation in you calendar.
Click Online conference next to Resources: to join the conference.
Oracle Beehive Webmail leverages intuitive task management features that provide a quick and easy way to manage your day-to-day activities. The Oracle Beehive Webmail task management features allow you to create single tasks, or track and update progress on multiple tasks by creating task lists. You can easily add, prioritize, edit, move, print, and delete and search tasks, as well as tag tasks and search tags in your task lists and calendar events.
This section includes the following topics:
Click the Tasks tab.
Either click in the task entry box to begin entering new tasks, or choose to create a task list first. To create a task list in which to group and add tasks, continue with next steps.
Tip:
You can also create a new task list later, when you move tasks from one task list folder to another. See Move Tasks.Click New, and select New Task List.
In the Create New Task List dialog, type a name for the task list.
Optionally, select a color. Your task list will appear in the selected color in the left pane.
To add tasks to your task list, click your new task list in the left pane, then click to begin typing tasks. When you press Enter, your tasks appear below by subject, with a check box. To change the status, date, or percent complete, see Edit Tasks.
You can edit a task in any of the following ways:
By selecting Edit from the Tasks menu
From the context menu
From the Tasks pane, select a task list containing the task you want to edit, then select the task in the displayed task list.
On the Tasks menu, click Edit. Optionally, right-click anywhere in the selected task, and select Edit.
Tip:
Double-clicking any task item also opens the Edit window.In the Edit window, make your changes, then click Save.
You can delete a task in any of the following ways:
By selecting Delete from the Tasks menu
From the context menu
From the Tasks pane, select a task list containing the task you want to delete, then select the task in the displayed task list.
Tip:
Delete multiple tasks by selecting the check box next to the tasks you want to delete. To select all tasks in a task list, click the check box in the Tasks menu bar.On the Tasks menu, click Delete. Optionally, right-click the task, and select Delete.
At the prompt, click Yes to permanently delete the tasks.
You can move a task in any of the following ways:
By selecting Move from the Tasks menu
From the context menu
From the Tasks pane, select a task list containing the task you want to move, then select the task in the displayed task list.
Tip:
Move multiple tasks to the same folder by selecting the check box next to the tasks you want to move. To select all tasks in a task list, click the check box in the Tasks menu bar.On the Tasks menu, click the Move the selected item(s) (folder with arrow) icon. Optionally, right-click the task, and select Move.
In the Move Task dialog, select the destination task list. Optionally, create a new task list to move your tasks.
Click OK.
You can move a task in any of the following ways:
By selecting Print from the Tasks menu
From the context menu
From the Tasks pane, select a task list containing the task you want to move, then select the task in the displayed task list.
On the Tasks menu, click the Print selected item(printer) icon. Optionally, right-click the task, and select Print.
In your system's Print window, select a printer, and click Print.
You can categorize tasks you create by tagging them. You can select from a list of default tags, or create your own tag.
Right-click a task, select Tag Task, and select a default tag (such as Business, Favorite, or Personal), or create a new tag by selecting New Tag.
Optionally, to tag all tasks in the task list, click the check box in the toolbar. You can also apply multiple tags to a single task.
When finished, your task appears with the selected tag in your task list.
In Oracle Beehive Webmail 2.0, searching and tagging capability has been extended to task lists as well as to calendar events. See also "Tag and Search Calendar Events."
Note:
Tag icons are not shown on shared items (shared folders or links), even though the items are tagged and viewable by the owner.In the Tasks tab, from the left menu, click Tasks and select a task list.
In the Search box, enter a keyword to search tags. A tag search will search across both calendar items and tasks lists.
Oracle Beehive Webmail provides remote access to your Oracle Beehive personal and team workspaces.
This section includes the following topics:
An Oracle Beehive workspace is a virtual location where Oracle Beehive users collaborate and create, view, manage, and search for content related to their collaborative efforts. Workspaces are created and modified using Oracle Beehive Team Collaboration. You can also manage workspace content and add workspaces you are already a member of, using Oracle Beehive Extensions for Explorer.
For more information about Workspaces, see the Oracle Beehive Team Collaboration Help.
In Oracle Beehive Webmail, you can create a link to a shared workspace e-mail folder, address book, calendar, or task list. You can also invite a team workspace to a meeting. When you invite a workspace to a meeting, all the workspace participants will automatically receive the meeting invitation.
Click the Mail tab.
In the Folders pane, right-click Folders, and select Link to Shared Folder.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created). If the name or address is not recognized, an error No such account exists is displayed.
In the Path box, type the name of the folder you want to link to, such as Inbox. The name of the folder is not case-sensitive.
As you type, the Name field under Properties of your new link is completed with the team name or address followed by its folder name. For example, XYZ team's Inbox.
Optionally, select a color for your workspace link.
Click OK. The folder for the workspace is displayed in the left pane in the selected color.
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an error
No such account exists is displayed.Click the Address Book tab.
In the Address Books pane, right-click Address Books, and select Link to Shared Address Book.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace if one has been created. If the name or address is not recognized, an error No such account exists is displayed.
In the Path box, type the name of the address book. The path must point to an address book or an error No such account exists is displayed. The name of the address book is not case-sensitive.
As you type, the Name field under Properties of your new link is completed with the team workspace name or address followed by address book. For example, XYZ team's address book.
Optionally, select a color for your workspace link.
Click OK. The address book for the workspace displays in the left pane in the selected color.
Note:
Only the members that belong to the team workspace can add the team workspace address book successfully or an errorNo such account exists is displayed.Click the Calendar tab.
In the Calendars pane, right-click Calendars, and select Link to Shared Calendar.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created). If the name or address is not recognized, an error No such account exists is displayed.
In the Path box, type the calendar name. The path must point to a calendar or an error No such account exists is displayed. The name of the calendar is not case-sensitive.
As you type, the Name field under Properties of your new link is completed with the team name or address followed by calendar. For example, XYZ team's calendar.
Optionally, select a color for your workspace link.
Click OK. The calendar for the workspace displays in the left folder list (in the selected color).
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an errorNo such account exists is displayed.Click the Tasks tab.
In the Tasks pane, right-click Tasks, and select Link to Shared Task List.
In the Name box type either the name of the workspace, or type the e-mail address for that workspace (if one has been created). If the name or address is not recognized, an error No such account exists is displayed.
In the Path box, type the task list name. The path must point to a tasks list or an error No such account exists is displayed. The name of the task list is not case-sensitive.
As you type, the Name field under Properties of your new link is completed with the team name or address followed by tasks. For example, XYZ team's tasks.
Optionally, select a color for your workspace link.
Click OK. The task list for the workspace displays in the left folder list (in the selected color).
Note:
Only the members that belong to the team workspace can add the team workspace successfully or an errorNo such account exists is displayed.If you are a member of a team workspace, you can set up a meeting for everyone on the team by simply inviting the workspace. This is a faster, simpler option rather than adding each team member as individual attendees.
To invite a team workspace to a meeting:
Click the Calendar tab.
Optionally, if you have a shared link to the calendar of the team's workspace, select the team workspace calendar to use as the calendar for the appointment.
Create a new appointment, then in the Attendees box, enter the e-mail address of the team workspace.
Click Save. Your team workspace appointment now appears on your calendar.
Note:
Only the members that belong to the team workspace can invite the workspace to a meeting.Oracle Beehive Webmail 2.0 synchronizes the Sent Items, Junk E-mail, and Drafts folders between Oracle Beehive Webmail and Oracle Beehive Extensions for Outlook. While the folder name Drafts remains unchanged, Sent Items was called Sent and Junk E-mail was called Junk in previous versions of Oracle Beehive Webmail.
In both Oracle Beehive Extensions for Outlook and Oracle Beehive Webmail, mail saved to the Sent Items folder can be seen in both applications. This occurs whether sending mail from either application. Similarly, mail marked as Junk in either Oracle Beehive Webmail, or Oracle Beehive Extensions for Outlook is moved to the Junk E-mail folder in both applications.
As part of the folder synchronization feature, Oracle Beehive Webmail checks that each of the three folders, Sent Items, Junk E-mail, and Drafts, exist in the system. If any of the folders are not present, Oracle Beehive Webmail creates the non-existent folder(s).
Following are a few additional features and tips that are not described in the Zimbra Online Help.
This section includes the following topics:
You can download a zimlet (third-party plug-in application) that allows you to drag and drop files directly from your computer (Windows PC or Mac) to a new e-mail message in Oracle Beehive Webmail. You must be using the Mozilla Firefox browser to use this zimlet and Firefox extension.
The following steps describe how to download the extension on a Firefox browser.
To download the Firefox Extension for drag-and-drop functionality:
Verify that you are using Mozilla Firefox as your Web browser.
Navigate to the Zimbra Gallery:
http://gallery.zimbra.com/gallery.php?act=viewProd&productId=68
Follow instructions on the Zimbra Gallery Web site to download the Firefox extension ZimbraDnD.xpi for this zimlet.
Note:
Contact your system administrator for help with installing this zimlet and Firefox extension. Once installed, your system administrator must enable the zimlet in your Oracle Beehive Webmail account preferences.After your system administrator has enabled the zimlet, the drag-and-drop zimlet will appear in your Oracle Beehive Webmail Overview pane under Zimlets.
With a new e-mail message (Compose) window open, select a file and drag and drop it into the open window.
Whenever you make changes to preferences in your Oracle Beehive Webmail address book, save your changes, then log off, and then log on again.
It is necessary to log off and log on again because the application may not reload your settings dynamically. Thus, your changes will not take effect until after logging back on when all preferences are reloaded.
To ensure your address book preferences take effect:
On the upper right of your Oracle Beehive Webmail Web page, click Log Out.
Log on, then open your address book. Your preferences should now reflect your changes.
The Beehive Webmail Client displays all time based information using the time zone set on your desktop. To avoid confusion, use the same settings for your desktop time zone and the time zone in your Beehive Webmail Client. See the Beehive Webmail Client Online Help for more information on setting time zone in the Beehive Webmail Client.
The time zone setting in Beehive Central is used for meeting reminders and notifications. See the Oracle Beehive Central Online Help for more information on time zone setting in Oracle Beehive Central.
The section includes the following troubleshooting topics and limitations:
My address book displays the incorrect number of contacts on each page
Why am I unable to view/ modify a team workspace event with groups?
When you open an exception to a recurring meeting series in Oracle Beehive Webmail, the recurrence rule is not displayed. While not unexpected, this functionality is inconsistent with Oracle Beehive Extensions for Outlook, which does display the recurrence rules to an exception in a series.
If you have used various Oracle Beehive clients to defined document sharing, some documents or folders of the sharer's Personal Workspace, which were not explicitly shared, may not be accessible. Oracle Beehive recommends using the Oracle Beehive Webmail client when sharing documents or folders with other Oracle Beehive Webmail users. You can also use the Access Control Center in Oracle Beehive Central to define sharing permissions.
Note:
Revoking share privileges can have unexpected results if the target user is signed in to Oracle Beehive Webmail at the time of revoking the share privileges. In such cases, new share properties will be updated the next time the target user signs in.When setting preferences to display a certain number of contacts per page, search results may show a different page range. For example, if the preference is set at 100 contacts per page, the first page of results may be 1-59, and the second page may show 101-118. Additionally, contacts on subsequent pages may be duplicates to those shown on the first page.
When attempting to add a group by typing the group's e-mail as an attendee to an existing team workspace event, the team workspace e-mail appears as an external attendee with no corresponding event in the team workspace calendar. Similarly, when an existing event is viewed in a team workspace calendar, no team workspace attendees are shown in the attendee area.
Note:
If you are not a member of a team workspace, how you view and modify team workspace events may be different, depending on which time management application you are using. This process is not specific to Oracle Beehive Webmail, and occurs using any other Oracle Beehive-supported time management application, whenever the user is not a member of the team workspace.This section contains information on the known issues in Oracle Beehive Webmail. The issues are grouped by related items:
This section describes the following related issues:
Bug 7153295. This is a base bug created to track all related known issues requiring further improvements in the (non-Oracle) code to further customize the Beehive Webmail Client user interface for integration with Oracle Beehive.
Bug 7597384. When a browser's language preference is set to a non-English language, the Beehive Webmail Client user interface does not translate some English characters in e-mail messages to the specified language.
Bug 14174731, 14174031. MS Windows Server 2008: normal (non-admin) user cannot connect to online support and issues using some Beehive components. This is generic to all web clients accessed from Internet Explorer 9 on Windows Server 2008 using the default Internet settings. To avoid this issue, add the Oracle Beehive host to the list of Trusted Sites. From the Tools menu, select Internet Options. Under the Security tab, select Trusted sites and click Sites. Add the Oracle Beehive server website as a trusted site.
This section describes the following related issues:
Oracle Beehive Webmail Does Not Display Undeleted E-Mail Messages in Sorted Order
Oracle Beehive Webmail Adds Blank Contact if Added from E-Mail VCard Attachment
Oracle Beehive Webmail Unable to Read Delivery Service Notification E-Mail
Oracle Beehive Webmail May Return Different “Withdrawn” Notifications
Oracle Beehive Webmail Does Not Provide Option to Send E-Mail Messages with Priority
Sorting Options on Search Results Limited/Unpredictable in Oracle Beehive Webmail
Oracle Beehive Webmail Personal Contacts Search Limited to Name and E-Mail Only
Oracle Beehive Webmail Does Not Support Sorting on Recipients in the Sent Items Folder
Email Tooltip Displays "This Message Is Empty" For E-Mails With HTML Text Only
Bug 8435267. If a user manually moves messages to Inbox, Sent Items, Trash, or Drafts folders, the messages will appear at the top for a period of one hour, after which they will be sorted correctly. This is intended behavior due to caching in Oracle Beehive Webmail. While caching can be turned off, it will significantly degrade performance, and is not recommended.
Bug 8420636. The Drafts folder in Oracle Beehive Webmail displays the total number of messages next to the folder in the left pane and not the unread messages in the folder. This is because the concept of unread/read messages does not exist for the Drafts folder. For the other folders, Inbox, Sent Items, and Junk E-mails, the total number of unread messages in displayed next to the folder in the left pane.
Bug 8201399. A blank contact <no name> appears as a new contact in the Oracle Beehive Webmail address book when the contact is added from an e-mail VCard (VCF) attachment.
Bug 7650398. Unreadable Delivery Service Notifications may be received. Typically, users should be able to view these types of notifications.
Bug 7614719. E-mail messages received as Withdrawn notifications may vary, and may be received as a new meeting containing This withdrawn notification mail includes: or titled Meeting Withdrawn.
Bug 7419106. There is currently no option in Oracle Beehive Webmail that allows users to send an e-mail message with a priority flag.
Bug 7259976. For content and free-form searches, search results may be limited to relevance, and searching by date received may be unsuccessful. For users searching meta data, the default sort criteria is most recent first. However, custom sorting is currently implemented.
Bug 7228173. A search on criteria other than a name or e-mail for a contact in a user's personal contacts in Oracle Beehive Webmail yields no results. Users should be able to search personal contacts for other searchable criteria, such as the city in an address, or a phone number.
Bug 7228036. If a user views, for example, the third page of an e-mail while new messages arrive and deletes messages from the current page, then messages are duplicated in the folder list on the current page. Pagination should respond to the new messages and re-adjust the current display accordingly. This occurs only if no new messages arrive at the same time.
Bug 7259780. There is currently no option in Oracle Beehive Webmail that allows users to sort e-mails by recipients in the Sent items folder. Using this option displays incorrect results.
Bug 8577888. If an e-mail contains HTML text only and no plain text, the e-mail tooltip displays "This message is empty" even though the e-mail message has content present in it. This is a known limitation with Oracle Beehive Webmail.
This section describes the following related issues:
Extra Spaces in Calendar or Task Folder Names May Appear Corrupted
Oracle Beehive Webmail Does Not Support Automatic Refresh Other Than on E-Mail and Calendar Events
Oracle Beehive Webmail Returns Error After Resources Requiring Approval are Added to Events
Bug 8257745. If a Calendar or Task folder is created with spaces in the name (for example: 1 2 3 4 5 Calendar), the extra spaces appear as letters and symbols (such as: 1 2 3 4 5 Calendar).
Bug 7656709. If a new folder is created in Mozilla Thunderbird, for example, the folder is not visible in Oracle Beehive Webmail until the user refreshes the page.
Bug 7611474. If two meetings are created with overlapping time intervals, in which a resource was added to the first meeting, an error Resource for this time interval has already been booked by other Appointment is displayed. When the second meeting is opened, the resource is displayed, even after refreshing the page. However, the resource then disappears when the same appointment is re-opened.
Bug 8231444. Resources that require approval are added to the meetings (without permission) following a warning. Further, meetings which give a resource Access denied warning do not appear in the calender. Despite this, the details are saved and appear when selected from the calendar. Use your browser's Refresh function to clear outdated event information. Additionally, meetings which are not saved in the Detail view are saved in the Quick view mode when a subject is added.
This section describes the following related issues:
Delegate Access Level Overrides All Other Sharing Access Settings
Oracle Beehive Webmail May Display Save Button on Read-Only View of Shared Task
Oracle Beehive Webmail May Fail When Tags are Added to Shared Folder E-Mail
Oracle Beehive Webmail Returns No Search Results on E-Mail Containing Shared Items
Sub-folders May Still Be Accessible After Parent Folder is No Longer Shared
Accept/Decline Options Do Not Appear in E-Mail Notifications on Shared Control Actions
Lost E-Mail Message May Occur After Moving From Trash to Shared Folder
Bug 8258821. When a user is granted both sharing and delegation permissions, the Folder's properties indicates that the user has View, Edit, Add, Remove, Accept, and Decline permissions. However, the user is unable to execute write operations.
Bug 7661951. When a user with shared control Viewer permissions opens a (read-only) shared task item, the Save button may appear on an Edit page for the shared task item. Oracle Beehive Webmail does not respond. Read-only items should not be editable or saved by a shared user with viewer rights.
Bug 7626880. Users granted shared control with Viewer permission are sometime unable to add tags to an e-mail in a shared folder. Typically, tags and flags in Oracle Beehive are designed to allow users to add their own private annotations to a read-only shared item.
Bug 7604677. If an e-mail is flagged by the owner of a shared folder, the e-mail message does not synchronize to the shared user's shared folder.
Bug 7574073. When searching e-mail in Oracle Beehive Webmail and selecting Include shared items, no results are returned.
Bug 7573192. When a user shares an e-mail Inbox folder (containing sub-folders) with another user, then revokes permission to the parent Inbox folder, the shared user may still be able to view the link to the sub-folder. Typically, users should no longer have access to any sub-folders of a revoked shared folder.
Bug 7354357. An incorrect error message appears when a delegate is performing a task on a delegated calendar while the owner is revoking shared permissions. An error message A network service error has occurred is displayed.
Bug 7688771. After designating shared control permissions of folders with another user and sending an e-mail notification, upon opening, the recipient's message does not have the Accept/Decline buttons.
Bug 7668450. An e-mail message may be lost after moving the message from the Trash folder to a shared folder. However, the e-mail message may still be searched and found through performing a content search.
Bug 7319772. In Oracle Beehive Webmail (client and server), the system may not be able to perform status change operations on a shared calendar appointment, such as Accept, Decline, Tentative, until users click Refresh for each status.
This section groups the following related issues:
Oracle Beehive Webmail Does Not Display Address Books Outside of Default Address Books
Address Book Created in Oracle Beehive Extensions for Outlook Does Not Appear
Address Book Folder Hierarchy Inconsistent Between Beehive Clients
Contacts Cannot be Selected After Using Drag-and-Drop Function to Add Tags without a Refresh
Oracle Beehive Webmail May Create Separate Contacts for Group Members When Created from Oracle IM
Bug 7420254. Oracle Beehive Webmail normally displays the default address book and any sub-address books, does not display address books if they are outside of the default address book in a personal workspace. If a sub-address book was created outside of the default address book using Oracle Beehive Extensions for Outlook, the same sub-folder is not visible in Oracle Beehive Webmail.
To create a sub-address book, you must create a (root) address book directly within your personal workspace, then create another address book within the same folder hierarchy.
Bug 7389078. When a user creates and address book in Oracle Beehive Extensions for Outlook, the address book may not be visible in Oracle Beehive Webmail.
Bug 7231652. Oracle Beehive Webmail displays Address Book folder hierarchy on a slightly different level than in Oracle Beehive Extensions for Outlook (where e-mailed Contacts and other user-created folders are within the Address Book's Contacts folder). In Oracle Beehive Webmail, contacts are displayed at the same hierarchical level as e-mailed contacts and user-created folders within the Address Book.
Bug 8264097. When users add a tag to a contact using drag-and-drop functionality, the contact cannot be selected unless the browser is refreshed. To select the contact, use your browser's refresh function.
Bug 7676152. When a contact is created, and that contact is a member of group, a separate contact is created automatically if the group is created from oracle instant messenger (IM).
This section groups the following related issues:
Bugs 9264412 and 9264869. The Mozilla FireFox browser may crash when users have the Skype plug-in installed on their system, while deleting (or moving) 100 or more e-mail messages. This occurs in environments running FireFox 3.5.x, with Skype plug-ins, while deleting or moving 100 or more e-mail messages using Oracle Beehive Webmail 1.5.x. As a workaround, disable the Skype plug-in.
Bugs 8235764, 8235498, 7382927, 7484617, 7259850, 7259969, 7259965, 7259975, 7259981, 7648334, and 7120559. In Preferences, customized shortcuts, including tag and mailfolder shortcuts, are not saved after adding.
This section includes the following issues that have been resolved in this release (grouped by related issues).
This section describes the following resolved issues related to E-Mail, Notification and Search items:
Search Returns E-Mail Messages Which Were Previously in the Specified Folder
Oracle Beehive Webmail Cannot Delete Messages From Trash When Marked as “Junk”
Extra “Rescheduled” Notifications May Be Sent When Modifying Recurring Events
Bug 8439501. When a user moved an e-mail message from any folder, then searched Inbox content, the message appeared to be from another location, even though it was previously in the Inbox before it was moved.
Bug 8265689. Messages were not deleted when users marked them as Junk then attempted to delete the messages.
Bug 7453710. If a user modified a recurring event by opening the event series, and changed the start/end time, or chose to end the event after a certain number of occurrences, attendees receiving the rescheduled notification would receive multiple e-mail notifications.
Bug 7194771. When a meeting organizer added or removed an attendee on an event, Oracle Beehive Webmail incorrectly sent an e-mail notification to all attendees for the event, even if Send updates only to added or removed attendees was selected.
This section groups the following resolved issues related to calendar items and event scheduling:
Attachment Names in Calendar Items Containing Non-English and NLS Characters May Appear Corrupted
Oracle Beehive Webmail May Not Display Resource Calendar to Resource Approvers
Bug 8257693. When files with names containing non-English and NLS characters were attached to calendar events, those file names could have appeared corrupted when viewed in Oracle Beehive Webmail. Essentially, Oracle Beehive Webmail may have replaced non-English and NLS characters in the file names with other characters. Despite this, users could still open and work with attachments where the file names appeared to be corrupted.
Bug 7684797. After logging on, a resource approver could not see the resource calendar as a delegated calendar.
Bug 7629319. Recurring rules set using Oracle Beehive Extensions for Outlook was producing the opposite behavior in Oracle Beehive Webmail. Despite this, users could still create appointments correctly with rules set in Oracle Beehive Extensions for Outlook.
This section groups the following resolved issues related to sharing and delegation:
Oracle Beehive Webmail Returns Unknown Error When Accepting Shared Folder That Has Been Deleted
Error Results When Shared Folders are Moved from Shared Hierarchy to Another Workspace
E-Mail Address in “To” Line of Share E-Mail Notification May Appear Corrupted
Oracle Beehive Webmail Event Editor May Be Displayed for Read-Only Events
Messages Moved from Shared Control User's Folder May Be Counted as Unread
Oracle Beehive Webmail May Incorrectly Display Shared Folder Information
Network Error Results When Adding Attachments to Share Notification E-mail
Calendar and Events May Still Appear After Permission Revoked
Workspace Calendar Sharing Permission May Apply to All Calendars in that Workspace
Incorrect View Mode Appears After Selecting Shared Events on Calendar Link
Grantee May Still Be Able to View Shared Folder Content After Permissions Revoked
Shared E-Mail Does Not Disappear After Accepting or Declining Share Permissions
Bug 8224963. A network error resulted after a designated shared user refreshed Oracle Beehive Webmail after shared control permission was set/changed to Deny All in Beehive Central.
Bug 7686104. An unknown error occurred when a user who had been granted shared control permissions accepted the shared e-mail folder which had been permanently deleted by the owner.
Bug 7685585. A network service error results if a user with certain Viewer or Manager shared control permissions moves a folder or sub-folder of the owner's shared folder to another location.
Bug 7684744. When a user edited share permissions then composed an e-mail in a new window, the e-mail address would appear corrupted.
Bug 7684196. The Event Editor could be opened unexpectedly to edit a shared event without share permission.
Bug 7651375. When e-mail folders were shared with another user with Manager permission, and the user moved some messages from the Inbox folder to the shared folder, the shared user's messages were counted as unread in the total number of unread messages.
Bug 7626737. A network service error would occur when a user with Manager shared control permissions emptied a shared e-mail folder.
Bug 7605293. When a folder was shared with both a valid and invalid user at the same time, after sharing, the valid user information was not added to the folder's properties. However, the folder would actually have been shared with the valid user.
Bug 7605061. When a user added an attachment to a share notification e-mail, a network error occurred, preventing the user from addding the attachment.
Bug 7597724. Users may still have been able to see shared calendar and events, even after their permissions were revoked. This may also have occurred with new events created after permissions were revoked from the shared calendar.
Bug 7721665. Sharing permissions granted to a user may have incorrectly been extended to other calendars after the owner granted sharing permissions to only one calendar.
Bug 7683840. If a field in the meeting editor was modified, then saved, the view mode may unexpectedly have appeared, rather than the meeting editor.
Bugs 7610798, 7757578. After revoking permissions previously granted to a shared user, a grantee may unexpectedly still have been able to view shared folder content.
Bug 7608412. In Oracle Beehive Webmail, when an e-mail folder, task, or calendar had been shared, the grantee received an e-mail message with the subject Share created. When the grantee opened the message after accepting, or rejecting the e-mail, the e-mail did not always disappear automatically.
This section describes the following resolved issues related to address books, the Global Address List, and contacts:
Oracle Beehive Webmail May Not Allow Creating Contacts in Delegated Address Book
Network Error Results When Attempting to Move Address Books within Address Books
Renaming a Group From XMPP Client Results in Empty Group in Oracle Beehive Webmail
Bug 8239853. Access may have been denied when creating contacts from the link to a delegated address book, even with all manage permissions.
Bug 7600307. Network error occurred when a user attempted to drag and drop an address book folder into another address book folder.
Bug 7594571. An empty group would appear in the Contacts folder in Oracle Beehive Webmail as a result of renaming a group from an XMPP client.
This section describes the following resolved issues for other Oracle Beehive Webmail-related items:
Oracle Beehive Webmail May Show Misleading Quota Information
Dates Set in a USS Client May Be Changed When Using Oracle Beehive Webmail
Beehive Webmail Client Fails to Load When CRS is Stopped on One RAC Node
Bug 8465458. After a user sent an e-mail, the quota progress bar reflected incorrect information in the Tool Tip.
Bug 8244502. Dates were changed when set in USS then opened in Oracle Beehive Webmail. Typically, USS and Oracle Beehive Webmail should show the same dates.
Bug 8228946. When logging on to Beehive Webmail Client, and when Cluster Ready Services (CRS) is stopped on one of the RAC nodes, the Beehive Webmail Client would freeze while loading the page and return an internal server error.
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Oracle Beehive Webmail Help, Release 2 (2.0.1.7)
E20318-01
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