Preface

This document provides an overview of using Oracle Communications Billing and Revenue Management (BRM) Collections Manager to manage collections for your business.

Audience

This document is intended for anyone who installs, configures, administers, or customizes BRM, and particularly those who manage collections for your business.

Documentation Accessibility

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Access to Oracle Support

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Related Documents

For more information, see the following documents in the BRM Release 7.5 documentation set:

• BRM Release Notes

• BRM Concepts

Document Revision History

The following table lists the revision history for this book.

Version	Date	Description
E16698-01	November 2011	Initial release.
E16698-02	May 2012	Documentation updates for BRM 7.5 Patch Set 1. Minor formatting and text changes.
E16698-03	August 2012	Documentation updates for BRM 7.5 Patch Set 2. Added the following sections: Promise-to-Pay Agreements About Defining Rule-Based Collections Scenario Assignment About Collections Scenario Replacement Creating Dependencies between Collections Actions in a Scenario Loading Additional Parameters for Scenario Assignment Increasing the Size of the CM Cache for Scenario Data Getting All Valid Collections Scenarios Replacing a Collections Scenario Managing Collections Sharing Groups Configuring Promise-to-Pay Agreements Assigning Bill Units to a Debt Collections Agency Customizing to Which Collections Group Members to Apply Collections Actions
E16698-04	December 2012	Documentation updates for BRM 7.5 Patch Set 3. Updated the pin_collections_process utility configuration in "Creating CollectionsInfoChange Business Events"
E16698-05	March 2013	Documentation updates for BRM 7.5 Patch Set 4. Minor formatting and text changes.
E16698-06	August 2013	On HP-UX IA64, BRM 7.5 is certified as of BRM 7.5 Patch Set 5. Documentation added for HP-UX IA64.
E16698-07	October 2013	Documentation updates for BRM 7.5 Patch Set 6. Updated "Removing a Member from a Collections Sharing Group".
E16698-08	February 2014	Documentation updates for BRM 7.5 Patch Set 7. Minor formatting and text changes.
E16698-09	October 2014	Documentation updates for BRM 7.5 Patch Set 10. Updated the "Promise-to-Pay Agreements" section.
E16698-10	August 2016	Documentation updates for BRM 7.5 Patch Set 16. Made minor formatting and text changes