Table 24-1 shows the default mapping between various Oracle Communications Billing and Revenue Management (BRM) error messages and Suspense Manager reasons for suspending event data records (EDRs). The information in this table is derived from several different source files and is much easier to understand in this format.
You may want to change this mapping or add your own error messages as appropriate for your BRM implementation. For information on how to add to or change these messages, see "Changing the List of Suspense Reasons and Subreasons."
BRM Error Messages | Suspense Reason String | Suspense Subreason String |
---|---|---|
Pipeline Framework Errors |
NA |
NA |
ERR_INPUT_MAPPING_FAILED |
Batch rating engine processing error |
Record mapping error |
ERR_TRANSFER_CUTOFF_VIOLATED |
Batch rating engine processing error |
Record mapping error |
ERR_INCORRECT_FILLER_LENGTH |
Batch rating engine processing error |
Record mapping error |
ERR_CANNOT_JOIN_EVENT_HANDLER_PROC |
Batch rating engine processing error |
Record mapping error |
ERR_INVALID_RECORD_NUMBER |
Batch rating engine processing error |
Record mapping error |
ERR_INVALID_FIRST_CALL_TIMESTAMP |
Batch rating engine processing error |
Record mapping error |
ERR_INVALID_LAST_CALL_TIMESTAMP |
Batch rating engine processing error |
Record mapping error |
ERR_A_CUSTOMER_NOT_FOUND |
Customer data error |
Customer error |
ERR_NO_SPLITTING_PERFORMED |
Splitting error |
Splitting error |
ERR_ADD_DATABLOCK |
Batch rating engine processing error |
Batch rating engine processing error |
ERR_DATABASE |
Batch rating engine processing error |
Database error |
ERR_RATEPLAN_NOT_FOUND |
Rating error |
Invalid rate plan |
ERR_INSUFFICIENT_MEMORY |
Batch rating engine processing error |
Insufficient memory |
DAT_Account Errors |
NA |
NA |
ERR_BALANCE_GROUP_UPDATE |
Customer data error |
Internal error |
ERR_BILL_INFO_UPDATE |
Customer data error |
Internal error |
ERR_MAPPING_TABLE_UPDATE |
Customer data error |
Internal error |
ERR_CUSTOMER_LOGIN_NOT_FOUND |
Customer data error |
Customer error |
ERR_CUSTOMER_LOGIN_SERVICE_NOT_FOUND |
Customer data error |
Customer error |
ERR_CUSTOMER_LOGIN_ACCOUNT_NOT_FOUND |
Customer data error |
Customer error |
ERR_SERVICE_NOT_CONFIGURED |
Customer data error |
Customer error |
ERR_CUSTOMER_SERVICE_NOT_FOUND |
Customer data error |
Customer error |
ERR_CUSTOMER_EDR_PARSING |
Customer data error |
Customer error |
ERR_CUSTOMER_LOGIN_NOT_VALID_FOR_TIME |
Customer data error |
Customer error |
ERR_CUSTOMER_NO_VALID_PRODUCT |
Customer data error |
Customer error |
ERR_CUSTOMER_NO_VALID_PRODUCT_RATING |
Customer data error |
Customer error |
ERR_CUSTOMER_INVALID_ITEM_POID |
Customer data error |
Customer error |
ERR_INVALID_OUTPUT_STREAM |
Customer data error |
Customer error |
ERR_CUSTOMER_LOGIN_INTERNAL_ERROR |
Customer data error |
Internal error |
ERR_ACCRT_MESSAGE |
Customer data error |
Internal error |
ERR_NOT_IMPLEMENTED |
Customer data error |
Internal error |
FCT_AggreGate Errors |
NA |
NA |
ERR_NO_DEPENDENT_CLASS_DEFINED |
Record aggregation error |
Aggregation error |
ERR_EDR_ITERATOR_FAILURE |
Record aggregation error |
Aggregation error |
FCT_BalancePlugIn Errors |
NA |
NA |
ERR_BALANCE_NOT_FOUND |
Billing record error |
Failed to add discount balance info |
FCT_CallAssembling Errors |
NA |
NA |
ERR_CHAIN_REFERENCE_MISSING |
Call assembling error |
Call assembling error |
ERR_INVALID_STATE_INDICATOR |
Call assembling error |
Call assembling error |
ERR_REJECTED_EDR_NOT_IN_WORKFILE |
Call assembling error |
Call assembling error |
ERR_EDR_ALREADY_CLOSED |
Call assembling error |
Call assembling error |
FCT_CustomerRating Errors |
NA |
NA |
ERR_CUSTOMER_NOT_FOUND |
Rating error |
Customer rating error |
ERR_RATEPLAN_NOT_DEFINED |
Rating error |
Customer rating error |
FCT_Discount Errors |
NA |
NA |
ERR_INVALID_GRANT_TYPE |
Discount processing error |
Discount processing error |
ERR_PLUGIN_INVALID_STATE |
Discount processing error |
Discount processing error |
ERR_EDR_ITERATOR |
Discount processing error |
Discount processing error |
ERR_EDRPACK_NOT_READY_DSC |
Discount processing error |
Discount processing error |
ERR_BEGIN_EDR |
Discount processing error |
Discount processing error |
ERR_COMMIT_EDR |
Discount processing error |
Discount processing error |
ERR_CANCEL_EDR |
Discount processing error |
Discount processing error |
ERR_ROLLBACK_EDR |
Discount processing error |
Discount processing error |
ERR_CANCEL_DEMANDED_EDR |
Discount processing error |
Discount processing error |
ERR_BEGIN_DSC_TRANSACTION |
Discount processing error |
Discount processing error |
ERR_END_DSC_TRANSACTION |
Discount processing error |
Discount processing error |
ERR_DSC_CONF_NOT_FOUND |
Discount processing error |
Discount processing error |
ERR_INVALID_THRESHOLD_TYPE |
Discount processing error |
Discount processing error |
ERR_INVALID_DISCOUNT_TYPE |
Discount processing error |
Discount processing error |
ERR_DISCOUNT_DETACH_MODULE |
Discount processing error |
Discount processing error |
ERR_ACCOUNT_COMMIT_RESTART |
Discount processing error |
Discount processing error |
ERR_ACCOUNT_PREPARECOMMIT |
Discount processing error |
Discount processing error |
ERR_ACCOUNT_COMMIT |
Discount processing error |
Discount processing error |
ERR_ACCOUNT_CANCEL |
Discount processing error |
Discount processing error |
ERR_ACCOUNT_ROLLBACK |
Discount processing error |
Discount processing error |
ERR_NO_ACCOUNT_BALANCE_ERROR |
Discount processing error |
Discount processing error |
ERR_CANNOT_COMPILE_SCRIPT |
Discount processing error |
Discount processing error |
ERR_CURRENCY_RESID_NOT_FOUND |
Discount processing error |
Discount processing error |
ERR_INVALID_BASE_AMOUNT |
Discount processing error |
Discount processing error |
ERR_INVALID_BASE_EXPR |
Discount processing error |
Discount processing error |
ERR_INVALID_COND_AMOUNT |
Discount processing error |
Discount processing error |
WRN_INVALID_DRUM_AMOUNT |
Discount processing error |
Discount processing error |
ERR_INVALID_THRESHOLD_AMOUNT |
Discount processing error |
Discount processing error |
ERR_REJECT_EDR |
Discount processing error |
Discount processing error |
ERR_EXPR_REF_CP |
Discount processing error |
Discount processing error |
ERR_GETTING_BG_ID |
Discount processing error |
Discount processing error |
FCT_EnhancedSplitting Errors |
NA |
NA |
ERR_NO_SPLITTING_ENTRY |
Splitting error |
Splitting error |
FCT_ExchangeRate Errors |
NA |
NA |
ERR_EXCHANGERATE_BRK_HEADERDATE |
Rating error |
Exchange rate error |
ERR_EXCHANGERATE_FILEDATE_NOT_EXIST |
Rating error |
Exchange rate error |
ERR_EXCHANGERATE_NOT_FOUND |
Rating error |
Exchange rate error |
FCT_MainRating Errors |
NA |
NA |
ERR_RATEPLAN_VERSION_ID_NOT_FOUND |
Rating error |
Invalid rate plan |
ERR_RATEPLAN_VERSION_DATE_NOT_FOUND |
Rating error |
Invalid rate plan |
ERR_TIMEMODEL_NOT_FOUND |
Rating error |
Invalid time model or time zone |
ERR_RATE_PRICEMODEL_NOT_FOUND |
Rating error |
Invalid price model |
ERR_TIMEZONE_NOT_FOUND |
Rating error |
Invalid time model or time zone |
ERR_PRICEMODEL_NOT_FOUND |
Rating error |
Invalid price model |
ERR_PRICEMODEL_RUM_NOT_FOUND |
Rating error |
Invalid price model |
ERR_PRICEMODEL_STEP_NOT_FOUND |
Rating error |
Invalid price model |
ERR_PRICEMODEL_CONFIG_NOT_FOUND |
Rating error |
Invalid price model |
ERR_INVALID_ADDON_TYPE |
Rating error |
Other main rating error |
ERR_RUM_GROUP_NOT_FOUND |
Rating error |
Other main rating error |
FCT_PreRating Errors |
NA |
NA |
ERR_RATEPLAN_NOT_A_NUMBER |
Rating error |
Invalid rate plan |
ERR_RATEPLAN_TYPE_INV |
Rating error |
Invalid rate plan |
ERR_RATEPLAN_VERSION_NOT_FOUND |
Rating error |
Invalid rate plan |
ERR_NO_RATEPLAN |
Rating error |
Invalid rate plan |
FCT_Tadig2PlmnPlugIn Errors |
NA |
NA |
ERR_TADIG_NOT_FOUND |
Mapping problem |
TADIG to PLMN map error |
Ciber Errors |
NA |
NA |
ERR_CIBER_RET |
Roaming records error |
CIBER record error |
Tap Errors |
NA |
NA |
ERR_TAP3_RET |
Roaming records error |
TAP record error |
FCT_AccountRouter Errors |
NA |
NA |
ERR_JOB_AMT_MIGRATION |
Internal suspension |
Account being migrated |
FCT_TriggerBill Errors |
NA |
NA |
ERR_TRIGGER_BILLING |
Internal suspension |
Awaiting billing of account |
FCT_Account Errors |
NA |
NA |
ERR_JOB_RERATING_ACCOUNT |
Internal Suspension |
Account usage being re-rated |
FCT_Filter_Set Errors |
NA |
NA |
ERR_INVALID_DISCOUNT_ID |
Filter set error |
Invalid Discount ID |
ERR_INVALID_PRODUCT_ID |
Filter set error |
Invalid Product ID |
Network Mediation Errors |
NA |
NA |
CANCEL_NOT_ALLOWED |
Network mediation ECE DC cartridge error |
Request processing cannot be cancelled. |
CREDIT_CEILING_BREACH |
Network mediation ECE DC cartridge error |
Request processing resulted in ceiling floor breached of an involved BalanceItem. |
CREDIT_FLOOR_BREACH |
Network mediation ECE DC cartridge error |
Request processing resulted in credit floor breached of an involved BalanceItem. |
CUSTOM_EXTENSION_ERROR |
Network mediation ECE DC cartridge error |
Error has occurred while executing operator specific custom extension code. |
CUSTOMER_IN_TRANSACTION |
Network mediation ECE DC cartridge error |
Customer is in another transaction |
DUPLICATE_REQUEST |
Network mediation ECE DC cartridge error |
It is a duplicate request |
FINAL_UNIT_INDICATOR |
Network mediation ECE DC cartridge error |
Request processing raised a final unit indicator flag. |
INCORRECT_IMPACTS_FOR_DEBIT |
Network mediation ECE DC cartridge error |
The no. of debit impacts does not match with the actual debit impacts. |
INSUFFICIENT_RATED_QUANTITY |
Network mediation ECE DC cartridge error |
Rated quantity was less than the minimum quantity for reservation. |
LIFECYCLE_VALIDATION_FAILED |
Network mediation ECE DC cartridge error |
After life cycle validation call was disallowed. |
MISSING_SYSTEM_ALTERATION_FOR_DEBIT |
Network mediation ECE DC cartridge error |
There are no system alteration offers for the debit request. |
NO_QUALIFIED_CHARGE_OFFERS |
Network mediation ECE DC cartridge error |
There are no qualified charge offers for this request. |
NO_RATED_QUANTITY |
Network mediation ECE DC cartridge error |
No quantity rated. |
REFUND_NOT_ALLOWED |
Network mediation ECE DC cartridge error |
Refund request is not allowed. |
SYSTEM_ERR |
Network mediation ECE DC cartridge error |
Undefined system error. |
TX_FAILED |
Network mediation ECE DC cartridge error |
Transaction commit failed. |
ZERO_RUM_QUANTITY |
Network mediation ECE DC cartridge error |
The RUM is zero. |