You can use this version of Oracle Crystal Ball on a trial basis. A 15-day trial license is already active when you start Crystal Ball. Only properly licensed customers can use Crystal Ball after the trial license expires. (Note that the trial license is only good for a single 15-day trial. If you download a later version of Crystal Ball when it is available, the 15-day trial license is no longer active.)
To activate a purchased Crystal Ball license, you must obtain an Oracle license code and enter the code into Crystal Ball.
To obtain a license code:
Contact Oracle at firstname.lastname@example.org to request a Crystal Ball license code. In your email, include your name, email address, organization, Oracle Customer Support Identifier (CSI), or other unique identifier such as your Oracle customer ID number. If you are eligible for a license, you will receive a user name and serial number (the Crystal Ball license code).
Describe the environment where you will be installing Crystal Ball (desktop only or a multi-user machine). Also, if your corporation has a generic username, indicate this in the email.
When you receive your Crystal Ball license code, you can follow these steps to license Crystal Ball:
Download and install Crystal Ball, if you have not already done that. You should have a supported version of Microsoft Excel on the same computer. For instructions, see the Oracle Crystal Ball Installation and Licensing Guide.
If installation stops and a message is displayed that states you already have a version of Crystal Ball installed, be aware that this message can be triggered by the previous installation of other Oracle products, such as the Predictive Planning feature of Oracle Hyperion Planning. Open Windows Control Panel and uninstall Oracle Crystal Ball when you find it in the Add/Remove Programs or Programs and Features list.
If you entered the serial number correctly, the license is activated instantly and a confirmation message appears. When you click OK in the confirmation message, the Crystal Ball Welcome screen reappears. You can click Use Crystal Ball to start using Crystal Ball, or click another link.
Notice that you can click View Existing Licenses in the Activate A License dialog to review feature and expiration information for your license.
If you need to open the Activate A License dialog after you have either started Oracle Crystal Ball or activated your license, select Help, then Crystal Ball, and then Licensing in the Microsoft Excel menu bar. For Microsoft Excel 2007 or later, select Resources, and then Licensing in the Help group at the end of the Crystal Ball ribbon.