|Oracle® Real User Experience Insight Installation Guide
Release 6.5.0 for Linux x86-64
Part Number E17370-02
Oracle Real User Experience Insight (RUEI) provides you with powerful analysis of your network and business infrastructure. You can monitor the real-user experience, define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and trigger alert notifications for incidents that violate them.
This document is intended for the following people:
System administrators responsible for the installation of RUEI. This assumes a sound understanding of the Linux operating system.
The person within your organization designated as RUEI Super Administrator (that is, the
admin used). They are responsible for post-installation configuration, and system maintenance.
Some familiarity with network and Web technology is assumed. In particular, you should have a sound understanding of network topology, and a good operational knowledge of your organization's network and application environment.
This guide is organized as follows:
Chapter 1, "Getting Started" introduces RUEI. In particular, how it monitors data traffic, the role of the Reporter and Collector modules, and the supported configurations.
Chapter 2, "Installing the Linux Operating System" describes the procedure for installing the base operating system.
Chapter 3, "Installing the Required Components" describes the procedure for installing all the components required by RUEI.
Chapter 4, "Installing the RUEI Software" describes the procedure for preparing the server system(s) for RUEI, and installing the RUEI software.
Chapter 5, "Upgrading to RUEI 6.5" describes the procedure for upgrading an existing RUEI 5.0.x installation to release 5.0.
Chapter 6, "Configuring RUEI" describes the procedure for initially configuring RUEI. This procedure is performed by the person within the organization who has been assigned the role of RUEI Super Administrator.
Chapter 7, "Installing and Configuring the Oracle HTTP Server" describes the procedure for installing and configuring the Oracle HTTP server. This is an optional part of the RUEI installation process, and is only required if you intend to use the Oracle Single Sign-Off (SSO) service to authenticate RUEI users.
Chapter 8, "Configuring the Oracle Access Manager (OAM)" describes the procedure for configuring OAM. This is an optional part of the RUEI installation process, and is only required if you intend to identify users within OAM-based network traffic.
Appendix A, "The ruei-check.sh Script" provides a detailed explanation of the
ruei-check.sh script. It is strongly that you use this script to verify successful installation, and to troubleshoot any issues that occur during the installation process.
Appendix B, "Setting the Maximum Data Group Size" provides a detailed explanation of how the default maximum Data Browser group sizes can be increased to provide more accurate reporting of monitored traffic.
Appendix C, "Verifying Monitored Network Traffic" describes how you can use the TCP diagnostic facility to verify that RUEI "sees" all required network traffic. It is strongly recommended that a network engineer within your organization validates collected network traffic after installation and configuration of RUEI.
Appendix D, "Troubleshooting" highlights the most common issues encountered when installing RUEI, and offers solutions to quickly locate and correct them. It should be reviewed before contacting Customer Service.
Appendix E, "Installation Checklist" provides a checklist of actions that should be completed, and the information gathered, before starting to install the RUEI software.
Appendix F, "Third-Party Licenses" contains licensing information about certain third-party products included with RUEI.
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For more information, see the following documents in the Oracle Real User Experience Insight library:
Oracle Real User Experience Insight User's Guide.
Oracle Real User Experience Insight Accelerator for Oracle E-Business Suite Guide.
Oracle Real User Experience Insight Accelerator for Siebel Guide.
Oracle Real User Experience Insight Accelerator for PeopleSoft.
Oracle Real User Experience Insight Accelerator for JD Edwards.
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