12 Monitoring Oracle User Messaging Service

This chapter describes how to monitor Oracle User Messaging Service using Oracle Enterprise Manager Fusion Middleware Control.

This chapter includes the following topics:

12.1 Monitoring Oracle User Messaging Service

You can monitor Oracle User Messaging Service logs and metrics using Oracle Enterprise Manager Fusion Middleware Control. To access this functionality:

  1. Go to the Enterprise Manager page for your SOA farm.

    Figure 12-1 Managing your SOA farm

    Description of Figure 12-1 follows
    Description of "Figure 12-1 Managing your SOA farm"

  2. Select Fusion Middleware, SOA, User Messaging Service.

  3. Select the server or driver of your choice.

    If you select a driver, you will see some quick statistics that indicate the state and performance of the driver.

    If you select a server, you will see a list of associated drivers, in addition to the quick statistics. You can select one of the drivers to view its statistics, or you can click the Configure Driver icon to configure it. For more information on configuring drivers, see Chapter 11, "Configuring Oracle User Messaging Service".

    Figure 12-2 Using the Configure Driver icon

    Description of Figure 12-2 follows
    Description of "Figure 12-2 Using the Configure Driver icon"

  4. Right-click on a driver to take the actions listed in.

    Figure 12-3 Available actions

    Description of Figure 12-3 follows
    Description of "Figure 12-3 Available actions"

    Table 12-1 Driver actions

    Selection Action

    Home

    The Home page lists the quick statistics for the selected driver.

    Control

    Start Up or Shut Down driver.

    Logs

    View and configure message logs for the selected driver.

    Performance Summary

    Displays Performance Statistics on a customizable metrics page. Use this page to view statistics for this driver. Customize this page using the Metric Palette. The Metric Palette enables you to choose from all of the available metrics so that you see only the information that is most valuable to you.

    Message Status

    Check the delivery status of messages sent and received, and resend selected messages. You can filter the search by adding more search fields and setting the desired operator and search value. Some fields can be added multiple times in order to use them with different and complementary operators, or with the Contains operator.

    Messaging Client Applications

    Messaging client applications registered with the User Messaging Service can be manually de-registered in cases where the applications have been undeployed and are holding onto access points that need to be made available to other applications.

    Server Properties

    Configure message storage method and business terms for message filter creation. See Chapter 11, "Configuring Oracle User Messaging Service" for more information.

    System MBean Browser

    System MBean Browser the System MBeans and their configuration settings.

    General Information

    General Information displays the name, version, Oracle Home, and host for the selected driver.

    General driver information
    Description of the illustration ns_geninfo.gif

For more information about Oracle Enterprise Manager, see your Oracle Enterprise Manager documentation.

12.1.1 Using Message Status

You can check the delivery status of messages sent and received, and resend selected messages. To check message status:

  1. In the navigation tree, right-click on the UMS target for which you want to view message status.

  2. Select Message Status. The Message Status page appears.

  3. Click Search to search the messages using the default criteria. The search returns a listing for the messages.

Figure 12-4 Message Status

Description of Figure 12-4 follows
Description of "Figure 12-4 Message Status"

You can customize the search by adding more search fields and setting the desired operator and search value. Some fields can be added multiple times in order to use them with different and complementary operators, or with the Contains operator. To customize the search:

  1. Click Add Fields.

  2. Select the field(s) on which you want to search.

  3. Choose operators and fill in variables as needed.

  4. Click Search. The customized search is done and results returned.

    Figure 12-5 Custom search

    Description of Figure 12-5 follows
    Description of "Figure 12-5 Custom search"

  5. If you want to resend a message, select the message in the list and click Resend.

12.1.2 Deregistering Messaging Client Applications

You can manually deregister Messaging Client Applications after the applications have been undeployed and are holding onto access points that need to be made available to other applications. To deregister Messaging Client Applications:

  1. Right-click a target in the navigation tree, and select Messaging Client. The Messaging Client page appears.

  2. Select the message that you want to deregister.

  3. Click De-register.

    Figure 12-6 Messaging Client Applications page

    Description of Figure 12-6 follows
    Description of "Figure 12-6 Messaging Client Applications page"

    A confirmation box appears asking you to confirm your choice.

  4. Confirm your choice.

12.1.3 Monitoring Drivers Using the All Tab

The All tab only lists successfully-registered drivers in the domain (not all drivers that exist).

Since the drivers are not configured out-of-the-box, they are not registered unless you configure them. To ensure that you see all of the drivers in the v tab, configure the SMPP, VoiceXML and XMPP drivers (if you plan to use them). Once configured, they will register with the engine and they will be displayed in the All tab.

12.2 Log Files

Right-click on the driver for which you want to view log information, the choose Logs, View Log Files. The Log Messages page appears.

Figure 12-7 Querying logs

Description of Figure 12-7 follows
Description of "Figure 12-7 Querying logs"

Use this page to query for log information about the driver. Fields and lists are used to customize the query. After entering your search criteria, click Log Files. The Log Files page appears.

Figure 12-8 Log search results

Description of Figure 12-8 follows
Description of "Figure 12-8 Log search results"

You can view log information or download the log.

12.2.1 Configuring Logging

Use Enterprise Manager to configure log levels.

Figure 12-9 Configuring log levels

Description of Figure 12-9 follows
Description of "Figure 12-9 Configuring log levels"

For each logger, set the notification level.

Figure 12-10 Select notification level

Description of Figure 12-10 follows
Description of "Figure 12-10 Select notification level"

As a result of your configuration actions, notifications will appear according to your specification.

Figure 12-11 Viewing log files

Description of Figure 12-11 follows
Description of "Figure 12-11 Viewing log files"

Figure 12-12 Error messages

Description of Figure 12-12 follows
Description of "Figure 12-12 Error messages"

12.3 Metrics and Statistics

The performance of your applications is reflected in metrics and statistics. When you select the Performance Summary for a driver, the Performance Summary page appears.

Many metrics are available for capture and display, but in order to get the most valuable, focused information, use Metric Palette. Click Show Metric Palette to display the Metric Palette. Choose the metrics in which you are most interested. As you select or deselect metrics from the palette, the metrics display is automatically updated.

Figure 12-14 Metrics Palette

Description of Figure 12-14 follows
Description of "Figure 12-14 Metrics Palette"