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Oracle Payables Implementation Guide
Release 12.1
Part Number E12795-04
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Oracle Payables Alerts

Using Oracle Alert for Exception Reporting

Several Oracle Applications products, including Payables, use Oracle Alert functionality to provide online exception reporting capability. You can integrate Oracle Alert with your electronic mail system.

Oracle Alert is a completely customizable exception control application that can:

Payables supplies you with several pre-coded alerts that you can use with or without customizing. These alerts help you:

If you install Oracle Alert, you can also create your own alerts to notify the appropriate people when a user takes a specific action, or when specific exceptions arise in your Payables database. You can also create alerts that send messages about key indicators, according to a delivery schedule you define.

Related Topics

Overview of Oracle Alert, Oracle Alert User's Guide

Using Predefined Alerts, Oracle Alert User's Guide

Invoices on Price Hold

This alert queries your database for invoices currently on Price hold and notifies the originating purchase agent for each held invoice. When a single purchasing agent has two or more invoices with Price holds, Oracle Alert sends only one message describing each held invoice.

This graphic shows the text contained in a sample notice. The notice contains the following information: To: Kesavan Subramanian; From: Oracle Alert; Subject: Invoices on Price Hold; Notice Information: The following invoices are on Price hold. You are the purchasing agent responsible for these items. Please examine the purchase orders, invoices, and receipts to resolve these issues. If the supplier has overbilled us, please contact the supplier and the accounts payable department.

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Additional notice information is shown in the following table:

Supplier Name Invoice Number Purchase Order Number/Line/Shipment Item Description Price TPO/Invoice
Schaeff F8994 9011/1/Rome Table 74.00/96.00
Schaeff F9002 9024/1/Paris Bookcase 86.00/99.50

Invoices on Quantity Received Hold

This alert looks for invoices on Quantity Received hold and notifies the originating Purchasing Agent for each held invoice. Oracle Alert sends to each responsible purchasing agent a summary message that describes each held invoice and asks the agent to resolve the hold.

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Additional notice information is shown in the following table:

Supplier Name Invoice Number Purchase Order Number/Line/Shipment Item Description Quantity Ordered/ Received/Billed
Schaeff F8994 9011/1/Rome Table 2/1/3
Schaeff F9002 9024/1/Paris Bookcase 1/0/2

Invoices on Quantity Ordered Hold

This alert looks for invoices on Quantity Ordered hold. If any exceptions occur, Oracle Alert sends a summary message to each responsible purchasing agent to resolve invoice holds caused by a difference between quantity billed and quantity ordered.

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Additional notice information is shown in the following table:

Supplier Name Invoice Number Purchase Order Number/Line/Shipment Item Description Quantity Ordered/ Received/Billed
Schaeff F8994 9011/1/Rome Table 2/1/3
Schaeff F9002 9024/1/Paris Bookcase 1/0/2

Receipt Holds

This alert looks for overdue items that you have not received. If any exceptions occur, Oracle Alert sends a detail message to the original requestor asking for verification of receipt. If the requestor has received the item, the requestor can ask a designated receiver to enter receipt of the item into Purchasing. You may want to adjust the suppress duplicates option of the distribution list to limit repeat messages.

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