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Oracle Advanced Inbound Telephony Implementation Guide
Release 12.1
Part Number E13395-04
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Middleware Parameter Equivalents Across Releases

This appendix covers the following topics:

Envox CT Connect / Intel NetMerge Call Processing Software Parameter Equivalents

11.5.5, FP-K 11.5.6/11.5.7, FP-M 11.5.8, FP-O and FP-P 11.5.9, FP-Q 11.5.10, FP-R 12.0
Connectors for Intel CT Connect Connectors for Intel CT Connect Adapter for Intel CT Connect Adapter for Intel CT Connect and Adapter for Intel NetMerge Call Processing Software Adapter for Intel NetMerge Call Processing Software Adapter for Intel NetMerge Call Processing Software
IP Address IP Address Obsolete Obsolete Obsolete Obsolete
Port Number Port Number Obsolete Obsolete Obsolete Obsolete
CTI Enabler IP Address CTI Enabler IP Address Intel CT Connect IP Address Intel CT Connect IP Address/CPS Server IP Address 1 CPS Server IP Address 1 CPS Server IP Address 1
PBX Name PBX Name Intel CT Connect Link Logical Identifier Intel CT Connect Link Logical Identifier/CPS Link Logical Identifier 1 CPS Link Logical Identifier 1 CPS Link Logical Identifier 1
Not applicable Not applicable Not applicable (Intel NetMerge Call Processing Software only) CPS Server IP Address 2 CPS Server IP Address 2 CPS Server IP Address 2
Not applicable Not applicable Not applicable (Intel NetMerge Call Processing Software only) CPS Link Logical Identifier 2 CPS Link Logical Identifier 2 CPS Link Logical Identifier 2
PBX Type PBX Type PBX Type PBX Type PBX Type PBX Type
Middleware Server Info 1 Obsolete Obsolete Obsolete Obsolete Obsolete
Route Point Set 1 through 5 Moved to Route Point page Moved to Route Point page Moved to Route Point page Moved to Route Point Page Moved to Route Point Page
Not applicable Passive Mode Passive Mode Passive Mode Passive Mode Obsolete
Outgoing Prefix Outgoing Prefix Outgoing Prefix Local Number Access Code Local Number Access Code Local Number Access Code
Not applicable Domestic Dialing Prefix Domestic Dialing Prefix Long Distance Access Code Long Distance Access Code Long Distance Access Code
International Dialing Prefix International Dialing Prefix International Dialing Prefix International Access Code International Access Code International Access Code
Not applicable Not applicable Not applicable Local Area Codes Dialing Suffix Dialing Suffix
Not applicable Not applicable Not applicable Non-Local Exchanges Local Area Codes Local Area Codes
Site Area Code Site Area Code Site Area Code Site Area Code Non-Local Exchanges Non-Local Exchanges
Site Country Code Site Country Code Site Country Code Site Country Code Site Area Code Site Area Code
Not applicable Site Internal Number Length Site Internal Number Length Site Internal Number Length Site Country Code Site Country Code
Not applicable Site Local Number Maximum Length Site Local Number Maximum Length Site Local Number Maximum Length Site Internal Number Length Site Internal Number Length
Not applicable Site Overlay Site Overlay Site Overlay Site Local Number Maximum Length Site Local Number Maximum Length
Not applicable Not applicable Not applicable Active Routing Target Type Site Overlay Site Overlay
Not applicable Not applicable Not applicable Site Canonical Number Prefix Site Canonical Number Prefix Site Canonical Number Prefix
Not applicable Not applicable Not applicable Default Inbound Phone Number Suffix Type Default Inbound Phone Number Suffix Type Default Inbound Phone Number Suffix Type
Not applicable Not applicable Not applicable Default Outbound Phone Number Suffix Type Default Outbound Phone Number Suffix Type Default Outbound Phone Number Suffix Type
Not applicable Not applicable Not applicable Default Enterprise Routing Route Point Default Outbound Phone Number Suffix Type Default Outbound Phone Number Suffix Type
IVR Server Name IVR Host IVR Host IVR Host Active Routing Target Type Obsolete
Not applicable IVR Port IVR Port IVR Port IVR Host IVR Host
Not applicable IVR Info [1-3] Obsolete Obsolete IVR Port IVR Port
Not applicable IVRI Mode IVRI Mode IVRI Mode IVRI Mode IVR Mode
Not applicable IVRI Abandon Threshold IVRI Abandon Threshold IVRI Abandon Threshold IVRI Abandon Threshold IVRI Abandon Threshold
Not applicable Use Advanced Outbound Not applicable Not applicable Not applicable Not applicable
Not applicable Predictive Transfer Flag Not applicable Not applicable Warm Transfer/Conference Initiation Wait Time (seconds) Warm Transfer/Conference Initiation Wait Time (seconds)
Not applicable Disable Warm Transfer/Conference for all Applications Disable Warm Transfer/Conference for all Applications Disable Warm Transfer/Conference for all Applications Disable Warm Transfer/Conference for all Applications Not applicable
Not applicable Warm Transfer/Conference Initiation Wait Time (seconds) Warm Transfer/Conference Initiation Wait Time (seconds) Warm Transfer/Conference Initiation Wait Time (seconds) Warm Transfer/Conference Initiation Wait Time (seconds) Warm Transfer/Conference Initiation Wait Time (seconds)
Not applicable Not applicable Not applicable Not applicable Not applicable Enable Softphone Reset Popup Menu
Not applicable Not applicable Not applicable Not applicable Not applicable Disable Softphone

Cisco Intelligent Contact Management Parameter Equivalents

11.5.5, FP-K 11.5.6 and 11.5.7, FP-M 11.5.8, FP-O and FP-P 11.5.9, FP-Q 11.5.10, FP-R 12.0
Connectors for Cisco ICM Connectors for Cisco ICM Adapter for Cisco ICM Adapter for Cisco ICM Adapter for Cisco ICM Adapter for Cisco ICM
IP Address IP Address Obsolete Obsolete Obsolete Obsolete
Port Number Port Number Obsolete Obsolete Obsolete Obsolete
CTI Enabler IP Address CTI Enabler IP Address Site A Host IP Address Site A Host IP Address Site A Host IP Address Site A Host IP Address
PBX Name PBX Name Peripheral Identifier Peripheral Identifier Peripheral Identifier Peripheral Identifier
PBX Type PBX Type PBX Type PBX Type PBX Type Obsolete
Middleware Server Info 1 Middleware Server Info 1 Site A Host IP Port Site A Host IP Port Site A Host IP Port Site A Host IP Port
Middleware Server Info 2 Middleware Server Info 2 Site B Host IP Address Site B Host IP Address Site B Host IP Address Site B Host IP Address
Middleware Server Info 3 Middleware Server Info 3 Site B Host IP Port Site B Host IP Port Site B Host IP Port Site B Host IP Port
Not applicable Middleware Server Info 4 Obsolete Obsolete Obsolete Obsolete
Not applicable Middleware Server Info 5 Media Item Call Variable Media Item Call Variable Media Item Call Variable Media Item Call Variable
Route Point Set [1-5] Moved to Route Point page Moved to Route Point page Moved to Route Point page Moved to Route Point page Moved to Route Point page
Not applicable Passive Mode Passive Mode Passive Mode Not applicable Not applicable
Outgoing Prefix Outgoing Prefix Outgoing Prefix Local Number Access Code Local Number Access Code Local Number Access Code
Not applicable Domestic Dialing Prefix Domestic Dialing Prefix Long Distance Access Code Long Distance Access Code Long Distance Access Code
International Dialing Prefix International Dialing Prefix International Dialing Prefix International Access Code International Access Code International Access Code
Not applicable Not applicable Not applicable Not applicable Dialing Suffix Dialing Suffix
Not applicable Not applicable Not applicable Local Area Codes Local Area Codes Local Area Codes
Not applicable Not applicable Not applicable Non-Local Exchanges Non-Local Exchanges Non-Local Exchanges
Site Area Code Site Area Code Site Area Code Site Area Code Site Area Code Site Area Code
Site Country Code Site Country Code Site Country Code Site Country Code Site Country Code Site Country Code
Not applicable Site Internal Number Length Site Internal Number Length Site Internal Number Length Site Internal Number Length Site Internal Number Length
Not applicable Site Local Number Maximum Length Site Local Number Maximum Length Site Local Number Maximum Length Site Local Number Maximum Length Site Local Number Maximum Length
Not applicable Site Overlay Site Overlay Site Overlay Site Overlay Site Overlay
Not applicable Not applicable Not applicable Active Routing Target Type Active Routing Target Type Obsolete
Not applicable Not applicable Not applicable Site Canonical Number Prefix Site Canonical Number Prefix Site Canonical Number Prefix
Not applicable Not applicable Not applicable Default Inbound Phone Number Suffix Type Default Inbound Phone Number Suffix Type Default Inbound Phone Number Suffix Type
Not applicable Not applicable Not applicable Default Outbound Phone Number Suffix Type Default Outbound Phone Number Suffix Type Default Outbound Phone Number Suffix Type
Not applicable Not applicable Not applicable Default Enterprise Routing Route Point Default Enterprise Routing Route Point Obsolete
Not applicable Disable Warm Transfer or Conference for all Applications Disable Warm Transfer or Conference for all Applications Disable Warm Transfer or Conference for all Applications Disable Warm Transfer/Conference for all Applications Obsolete
Not applicable Warm Transfer or Conference Initiation Wait Time in seconds Warm Transfer or Conference Initiation Wait Time in seconds Warm Transfer or Conference Initiation Wait Time in seconds Warm Transfer/Conference Initiation Wait Time (seconds) Warm Transfer/Conference Initiation Wait Time (seconds)
Not applicable Not applicable Not applicable Not applicable Enable Softphone Reset Popup Menu Enable Softphone Reset Popup Menu
Not applicable Not applicable Not applicable Not applicable Not applicable Disable Softphone