This chapter covers the following topics:
Credit checking in Oracle Quoting allows the user to determine the credit worthiness of a customer while working on a quote. The user can decide if the quote should be submitted for business approvals and credit verification. The profile option ASO: Enable Credit Check determines if credit checks can be performed. See the Oracle Quoting Implementation Guide for more information.
There are two types of credit checks available in Oracle Quoting:
Internal — Internal credit checking is based on transaction data in the quote, and historic transaction data in Oracle Order Management (OM) and Oracle Receivables. It pertains to quote header-level billing information. Internal credit checks are performed by the public credit check API OE_EXTERNAL_CREDIT_PUB.
The key differences between internal credit checking and the credit checking functionality in Oracle Order Management are:
Item category limits are not checked in the public credit check API provided for internal credit checks.
Credit checking is only available at the header level in internal credit checking, while OM credit checking supports both header and line level credit checks.
There is no Holds functionality for Internal credit check
External — External credit checks are configurable by the application developer and allow users to make calls to non-Oracle applications. Please see the Oracle Quoting Implementation Guide for more information.
Based on setup, internal and/or external credit checks may be performed. The internal credit check is performed if ASO: Credit Check Rule is set at the appropriate level. The external credit check is performed if it is configured by the application developer.
ASO: Enable Credit Check must be set to Yes at the appropriate level.
The quote status must not be Order Submitted
The quote must not be expired.
The highest version of the quote must be used.
The quote must not be submitted for batch pricing.
There must be a designated Billing customer on the quote.
The billing customer must have an account.
There must be a billing address designated on the quote.
Pricing and Tax Statuses must both be complete.
To perform a credit check, select Initiate Credit Check from the Actions LOV.
Notes
A pop-up window displays the results of the credit check. The results are not saved in the quote.