Reporting

This chapter covers the following topics:

Generating Reports on Corrective Action Information

Reports on Corrective Action information can be created using the following tools:

Quality Results Report Writer

The Oracle Quality Results Report Writer can be utilized to build simple reports on corrective action requests, based on a single collection plan. You can create reports, like the following, and custom build them according to your business needs:

The current functions (sum, count, average) available in Report Writer can be utilized to provide additional information on numerical collection elements.

Report Setup Example

We will define a report for the average time to close a CAR.

  1. Navigate to the Quality Results Report Writer window.

  2. Enter the following information:

    • Report Name: CAR Avg Time Closure Report

    • Collection Plan: Your CAR plan

    • Report Title: Average Time to Close a CAR

  3. For report columns, list the following:

    • Request Source

    • Days to Close, Function: Average

  4. Criteria: All CAR after March 1, 2003

    Quality Results Report Writer - Report Definition

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    Report Output Example

    Nonconformance Source Days to Close
    Customer 2.5
    Audit 3.85
    Nonconformance 1.5

Oracle Discoverer

Oracle Discoverer enables you to analyze Corrective Action throughout your enterprise. Data from application schema is organized into Folders within Discoverer.

Building Folders for Corrective Action Analysis

  1. Open business area, Quality Data Collection Analysis, using the Admin edition of Discoverer.

  2. Create Folders in this area from the following views:

    • Q_<CORRECTIVE ACTION REQUEST>_V

    • Q_<CORRECTIVE ACTION REQUEST HISTORY>_V

    • Q_<CORRECTIVE ACTION REVIEW>_V

    • Q_<CORRECTIVE ACTION REVIEW HISTORY>_V

    • Q_<CORRECTIVE ACTION IMPLEMENTATION>_V

    • Q_<CORRECTIVE ACTION IMPLEMENTATION HISTORY>_V

      Note: <CORRECTIVE ACTION REQUEST> refers to the name of your collection plan with spaces replaced by an underscore. the views are created dynamically when the collection plan is created or updated. The columns in the view correspond with the collection elements within the collection plan.

      Create Folder Wizard in Dicoverer Admin Edition

      the picture is described in the document text

  3. Create Joins for these folders:

    • One to Many

      • Q_<CORRECTIVE ACTION REQUEST>_V.CORRECTIVE ACTION NUM-> Q_<CORRECTIVE ACTION REVIEW>_V.CORRECTIVE ACTION NUM

    • One to Many

      • Q_<CORRECTIVE ACTION REQUEST>_V.CORRECTIVE ACTION NUM-> Q_<CORRECTIVE ACTION IMPLEMENTATION>_V.CORRECTIVE ACTION NUM

    • One to Many

      • Q_<CORRECTIVE ACTION REQUEST>_V.CORRECTIVE ACTION NUM-> Q_<CORRECTIVE ACTION REQUEST HISTORY>_V.CORRECTIVE ACTION NUM

    • One to Many

      • Q_<CORRECTIVE ACTION REVIEW>_V.CORRECTIVE ACTION NUM-> Q_<CORRECTIVE ACTION REVIEW HISTORY>_V.CORRECTIVE ACTION NUM

    • One to Many

      • Q_<CORRECTIVE ACTION IMPLEMENATION>_V.CORRECTIVE ACTION NUM-> Q_<CORRECTIVE ACTION IMPLEMENTATION HISTORY>_V.CORRECTIVE ACTION NUM

    You can perform cross-plan analysis using the Discoverer User Edition. For example, reporting all Request Types and Causes by Supplier and Dates.

    See Also

    Oracle Discoverer User's Guide