Index

A

action
  types link
   See also action types

action types link
   See also commands
  delete actions link
  pre-actions link

actions link
   See delete actions

advanced customization
  agent interface link
  constant commands link
  database query link
  indeterminate branch link
   See runtime routing
  iterating parameters link
  panel replacement
    Java beans link
  script information area link
  shortcuts link
    buttons link
   See shortcut buttons
  static panel link

agent interface
  constant commands link
  disconnect button link
  panel replacement
    Java beans link
  static panel link

answer UI
  branching link link
  definition link link
  export panel text link
  lookups link
  submit button link link

answer UI syntax
  buttons link
  check box group link
  continue button link
  embedded values link
  radio button link
  single answer control link

B

best practices
  Java link
  Java methods
    nodedefaultl link
    overview link
  Java methods
    nodevalidation link
    reference link
    scriptutil link
    vs. custom link

blackboard commands link
  APIs link
  key/value pairs link link
  providing values link
  setBlackBoard API link
  uses link
  values
    providing link

building blocks
  customer information link
  location link
  overview link
  retrieve customer information link
  structure link
  using link link
  versus commands link

C

check box syntax link
command types
  actions link
   See delete actions
  blackboard link
  constant commands link
  delete actions link
  forms link
  java link
  pl/sql link

commands link link link link
   See command types
   See seeded commands
   See also action types
   See also constant commands
  constant link
  define link
   See defining commands
    action types link
  reference
    sample Java methods link
  types link
   See command types
  versus building blocks link

constant commands link
contact
  address link
  interest link
  location link
  organization link
  update link

continue button syntax link
create lead link
  opportunity link

custom html syntax link
  answer UIl link
   See also answer UI syntax
  panel level link

customizing panel layout
  overview link
  procedures link
   See also panel customizing procedures

customizing scripts
  advanced tasks link
   See advanced customization
  defining commands link
  external source parameters link
  Java methods link
    nodedefaultl link
    nodevalidation link
    reference in commands link
    sample vs. custom link
    scriptutil link
  support link

D

database query link
  panel answer
    lookup values link
  panel text link
  scripting cursor link
    APIs link

defining commands
  action types link
  graphical scripts link
  wizards link

E

embedded value syntax link
export panel content link

F

forms commands link
  browser link
  get value link
  integrated applications link
  Oracle Collections link
  Oracle TeleSales link
  Oracle TeleService link
  script action
    url link
  scripting APIs link
  set value link
  shortcut
    launch form link
    open form link
  shortcut button link
  url link
  value
    get link
    set link
  web browser link

G

graphical scripts
  define link

H

html restrictions link
  agent interface link
  web interface link

html syntax
  custom link
   See custom html syntax

I

interest
  contact link
   See also seeded command detail
  organization link

interface
  restrictions link

interface restrictions
  agent link
  web link

iterating parameters link

J

java
  commands link
   See also java commands

Java beans
  panel replacement link

Java commands
  best practice methods link
  import statements link
  naming conventions link
  path link
  proxy bean link
  reference to link
  sample Java methods link
  source files
    import statements link
  standards link

Java methods
  samples link

Java source
  import statements link

jumping
  indeterminate branch
    sibling object link

L

lookups
  answer UI link

O

Oracle Support Services
  customizing scripts link

organization
  contact link
  contact person link
   See also contact
  interest link
   See also seeded command detail
  type link

P

panel answer
  lookup values
    database query results link

panel content
  export link
  minimum requirements link link

panel customizing procedures
  answer definition link link
  answer lookups link
  distinct branching link link
  export panel text link
  minimum requirements link link

panel layout link
   See also panel layout editor
  html restrictions link
  html syntax link
  procedures for customizing link

panel layout editor
  limitations link
  purpose link

panel replacement
  Java beans link

panel text
  database query results link

parameters
  iterating link

party link
   See organization
  contact link
  person link
   See also contact
  site link
    update link
  type link

pl/sql commands link

Q

query link
   See database query

R

radio button syntax link
restrictions link
   See also interface restrictions

runtime routing
  sibling object link

S

sample Java methods link
  nodedefaultl link
  nodevalidation link
  overview link
  reference
    in commands link
  scriptutil link
  vs.custom link

sample scripts link
   See using survey scripts

sample survey scripts
  location link

sample survey scripts
  description link

script
  building blocks
    overview link
  customization link
  panel layout link
   See panel layout editor
    overview link
  survey link
   See using survey scripts
  survey sample
    description link
  survey samples
    location link

script author
  commands link link
   See seeded commands
  customizing scripts link
  panel layout link
   See panel layout editor

script author
  action types link
  commands link
    define link

scripting cursor link
   See also database query
  database query results link

scripting cursor APIs
  database query results link

seeded command detail
  collateral request link
  create lead link
    opportunity link
  event registration link
  fulfillment request link
  lead link
  marketing event link
  organization link
   See interest
  party link
   See interest

seeded commands
  detail link
   See seeded command detail
  overview link
  support link

shortcut button
  disable link
  enable link

shortcut buttons
  for commands link
  for groups link

shortcuts link
static panel link
survey link
   See using survey scripts
  script
    description link
  script samples
    location link

survey script
  description link

survey script samples
  description link
  location link

U

UI button syntax link
user interface
  restrictions link

using script author
  advanced tasks link
   See advanced customization
  APIs link
  best practice scripts link
  building blocks link
  campaigns link
  custom code link
  defining commands link
  external source parameters link
  HTML link
  Java code link
  Java methods link
    nodedefaultl link
    nodevalidation link
    reference link
    sample vs. custom link
    scriptutil link
  JSP link
  script wizard link
  skill required link
  survey campaigns link
  training required link

using survey scripts
  considerations link

W

wizards
  define link