Preface

Intended Audience

Welcome to Release 12.1 of the Oracle Order Management Using Oracle Workflow in Oracle Order Management.

See Related Information Sources for more information about other Oracle Applications products.

Related Information Sources

You can choose from many sources of information, including online documentation, training, and support services, to increase your knowledge and understanding of Oracle Order Management and Oracle Workflow.

Online Documentation

All Oracle Applications documentation is available online (HTML or PDF).

Related User's and Implementation Guides

Oracle Order Management and Oracle Workflow share business and setup information with other Oracle Applications products. Therefore, you may want to refer to other guides when you set up and use Oracle Order Management or Oracle Workflow.

You can read the guides online by choosing Library from the expandable menu on your HTML help window, by reading from the Oracle Applications Document Library CD included in your media pack, or by using a Web browser with a URL that your system administrator provides.

If you require printed guides, you can purchase them from the Oracle Store at http://oraclestore.oracle.com.

See Related Information Sources for more Oracle E-Business Suite product information.

Deaf/Hard of Hearing Access to Oracle Support Services

To reach Oracle Support Services, use a telecommunications relay service (TRS) to call Oracle Support at 1.800.223.1711. An Oracle Support Services engineer will handle technical issues and provide customer support according to the Oracle service request process. Information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html.

Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible to all users, including users that are disabled. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/.

Accessibility of Code Examples in Documentation

Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.

Accessibility of Links to External Web Sites in Documentation

This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.

Structure

1  Introduction
2  Processing Orders Using Oracle Workflow
3  Extending Oracle Order Management Seeded Workflows
4  Seeded Workflow Definitions
5  Seeded Subprocess Definitions
6  Seeded Function Activity Definitions
7  Seeded Shipping Workflows
A  Windows and Navigator Paths
B  Troubleshooting
Glossary

Related Information Sources

Oracle E-Business Suite User’s Guide

Oracle Advanced Pricing User’s Guide

Oracle Inventory User’s Guide

Oracle Manufacturing Scheduling User’s Guide

Oracle Master Scheduling/MRP and Oracle Advanced Supply Chain Planning User’s Guide

Oracle Order Management User’s Guide

Oracle Receivables User’s Guide

Oracle Release Management User's Guide

Oracle Shipping Execution User’s Guide

Oracle Supplier Scheduling User’s Guide

Oracle Work in Process User’s Guide

Oracle Workflow User’s Guide

Oracle Order Management Implementation Manual

Oracle E-Business Suite Concepts

Oracle E-Business Suite Installation Guide: Using Rapid Install

Oracle E-Business Suite Upgrade Guide: Release 11i to Release 12.1.1

Maintaining Oracle E-Business Suite Documentation Set

Oracle E-Business Suite System Administrator’s Guide Documentation Set

Oracle Alert User’s Guide

Oracle E-Business Suite Developer’s Guide

Oracle E-Business Suite User Interface Standards for Forms-Based Products

Oracle Applications Product Update Notes

Multiple Reporting Currencies in Oracle Applications

Oracle Applications Multiple Organizations Implementation Guide

Oracle E-Business Suite Flexfields Guide

Oracle Configure to Order Implementation Manual

Oracle eTechnical Reference Manuals

Oracle Order Management Open Interfaces, APIs and Electronic Messaging Guide

Integration Repository

The Oracle Integration Repository is a compilation of information about the service endpoints exposed by the Oracle E-Business Suite of applications. It provides a complete catalog of Oracle E-Business Suite's business service interfaces. The tool lets users easily discover and deploy the appropriate business service interface for integration with any system, application, or business partner.

The Oracle Integration Repository is shipped as part of the E-Business Suite. As your instance is patched, the repository is automatically updated with content appropriate for the precise revisions of interfaces in your environment.

Do Not Use Database Tools to Modify Oracle E-Business Suite Data

Oracle STRONGLY RECOMMENDS that you never use SQL*Plus, Oracle Data Browser, database triggers, or any other tool to modify Oracle E-Business Suite data unless otherwise instructed.

Oracle provides powerful tools you can use to create, store, change, retrieve, and maintain information in an Oracle database. But if you use Oracle tools such as SQL*Plus to modify Oracle E-Business Suite data, you risk destroying the integrity of your data and you lose the ability to audit changes to your data.

Because Oracle E-Business Suite tables are interrelated, any change you make using an Oracle E-Business Suite form can update many tables at once. But when you modify Oracle E-Business Suite data using anything other than Oracle E-Business Suite, you may change a row in one table without making corresponding changes in related tables. If your tables get out of synchronization with each other, you risk retrieving erroneous information and you risk unpredictable results throughout Oracle E-Business Suite.

When you use Oracle E-Business Suite to modify your data, Oracle E-Business Suite automatically checks that your changes are valid. Oracle E-Business Suite also keeps track of who changes information. If you enter information into database tables using database tools, you may store invalid information. You also lose the ability to track who has changed your information because SQL*Plus and other database tools do not keep a record of changes.