Oracle Order Management Using Oracle Workflow in Oracle Order Management

Contents

Title and Copyright Information

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Preface

Introduction

Using Oracle Workflow in Oracle Order Management

Setting Up Oracle Workflow in Oracle Order Management

Viewing Processes in Oracle Workflow Builder

Viewing Workflows in Oracle Order Management

Seeded Workflow Definition Files

Seeded Workflow Definition File oexwford.wft

Seeded Workflow Definition File ctochord.wft

Item Types

OM Change Order

OM Order Header

OM Order Line

OM Standard

CTO Change Order

OM Negotiation Header

OM Blanket Header

Processing Orders Using Oracle Workflow

Selecting Workflows

Header Level Processes

Line Level Processes

Negotiation and Sales Agreement Processes

Assigning Workflows to Transaction Types

Line Workflow Assignments

Workflow Background Engine Processing

Workflow Background Engine Performance Guidelines

Scheduling Workflows

Schedule Workflow Activity

High Volume Order Processing (HVOP)

Repricing Order Lines

Pricing Date

Pricing Phases

Calculate Price Flag

Repricing at the Line Ship/Schedule Date

Repricing at the Line Fulfillment Date

Cost of Goods (COGS) Account Generator

EDI/XML

Extending Oracle Order Management Seeded Workflows

Overview

Customizations

Exceptions

Extending Workflow

Dependencies

Guidelines

Examples of Extending Workflow

Seeded Workflow Definitions

CTO Change Order Process

Change Order Process

ISO Cancel Process

ISO Line Cancel Process

ISO Qty update Process

ISO Schedule Date update Process

ISO Quantity and Schedule Date update Process

OM Order Header Processes

Order Flow - Generic

Order Flow - Generic with Header Level Invoice Interface

Order Flow - Return with Approval

Order Flow – Mixed or Return with Approval

OM Order Line Processes

Line Flow - ATO Item

Line Flow - ATO Model

Line Flow - Configuration

Line Flow - Configuration with Authorize to Ship (RLM)

Line Flow - Generic

Line Flow - Generic, Performance

Line Flow - Generic with Authorize to Ship (RLM)

Line Flow - Generic with Header Level Invoice Interface

Line Flow - Generic, With Export Compliance

Line Flow - Generic, Bill Only

Line Flow - Generic, Bill Only with Inventory Interface

Line Flow - Generic, Ship Only

Line Flow - Generic, with Repricing at Fulfillment

Line Flow - Generic with Freeze Included Items at Pick

Line Flow – OTA Item

Line Flow - Return for Credit Only

Line Flow - Return for Credit Only with Header Invoicing

Line Flow - Return for Credit Only with Approval

Line Flow - Return for Credit Only with Approval and Hdr Inv

Line Flow - Return for Credit with Receipt

Line Flow - Return for Credit with Receipt and Hdr Invoicing

Line Flow - Return for Credit with Receipt and Approval

Line Flow - Return for Credit, Receipt, Approval, Header Inv

Line Flow - Return with Receipt and Approval, No Credit

Line Flow - Return with Receipt Only, No Credit

Line Flow – OTA Return for Credit Only

Line Flow - Standard Service

OM Negotiation Header Processes

Negotiation Flow - Generic

Negotiation Flow - Generic with Approval

OM Blanket Header Processes

Blanket Flow - Generic

Order Information Portal Processes

Cost of Goods (COGS) Account Generator Flows

Seeded Subprocess Definitions

OM Order Header Subprocesses

Approve Return - Order

Approve Return – Order with Mixed Lines

Book - Order, Deferred

Book - Order, Manual

Close - Order

Header Level Invoice Interface - Order

OM Order Line Subprocesses

Authorized to Ship - Line

Buy ATO Item Flow

Calculate Lead Time - Line

Close - Line

Create ATO Supply

Create Configuration - Line, Manual

Create Manufacturing Configuration Data - Line, Manual

Create Supply - Line

Create Supply Order - Line, Manual

Create Work Order - Line

Enter - Line

Export Compliance Screening - Line

Header Level Invoice Interface - Line, Deferred

Header Level Invoice Interface for Return Line w/o Receipt

Header Level Invoice Interface for Return Line with Receipt

Inventory Interface Non-Ship - Line

Inventory Interface Non-Ship - Line, Deferred

Invoice Interface - Line

Invoice Interface - Line, Deferred

Purchase Release - Line, Deferred

Purchase Release - Line, Deferred - ATO

Purchase Release - Line, Manual

Reprice - Line

Return Receiving - Line

Schedule - Line

Schedule - Line, Deferred

Ship - Line, Manual

Wait to Firm - Line

Wait to Fulfill Line

Negotiation Subprocesses

Submit Draft - Negotiation

Complete - Negotiation

Internal Approval - Negotiation

Customer Acceptance - Negotiation Process

Offer Expiration - Negotiation Process

Blanket Agreement/Sales Order Generation

Sales Agreement Subprocesses

Notifications for Sales Agreement Processes

Execute - Blanket

Terminate—Blanket

Close—Blanket

Seeded Function Activity Definitions

OM Order Header

OM Order Line

OM Standard

Standard

Negotiation

Quotes

Sales Agreements

Fulfillment

Listing of Seeded COGS Functions

Seeded Shipping Workflows

Using Workflow in Shipping

Seeded Trip and Delivery Workflow Definitions

Seeded Activity and Notification

Extending Shipping Seeded Flows

Shipping Business Events

Purging Workflow Data

Windows and Navigator Paths

Windows and Navigator Paths

Troubleshooting

Expected Errors

Repricing Errors

Errors Viewing Workflow Status From Within Oracle Order Management

Unexpected Errors

Workflow Validation

Exception Management

Glossary

Index