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Oracle E-Business Suite Documentation Web Library

Service Library

Communications

  • Oracle Number Portability
    Concepts and Procedures HTML PDF
  • Oracle Service Fulfillment Manager
    Concepts and Procedures HTML PDF
  • Oracle Service Fulfillment Manager
    Implementation Guide HTML PDF
  • Oracle Telecommunications Billing Integrator
    Implementation Guide HTML PDF
  • Oracle Telecommunications Service Ordering
    Process Guide HTML PDF

Interaction Center Technology

  • Oracle Advanced Inbound Telephony
    Implementation Guide HTML PDF
  • Oracle Advanced Outbound Telephony
    Implementation Guide HTML PDF
  • Oracle Email Center Implementation GuideHTML PDF
  • Oracle Email Center User GuideHTML PDF
  • Oracle Interaction Blending
    Implementation Guide HTML PDF
  • Oracle Interaction Center Server Manager
    Implementation Guide HTML PDF
  • Oracle Scripting Developer's GuideHTML PDF
  • Oracle Scripting Implementation GuideHTML PDF
  • Oracle Scripting User GuideHTML PDF
  • Oracle Telephony Adapter SDK Developers
    Reference Guide HTML PDF

Common Applications

  • Oracle Customer Interaction History
    Implementation Guide HTML PDF
  • Oracle Universal Work Queue
    Implementation Guide HTML PDF
  • Oracle Universal Work Queue User GuideHTML PDF

Maintenance, Repair, and Overhaul

  • Oracle Complex Maintenance, Repair, and Overhaul
    User's Guide HTML PDF
  • Oracle Complex Maintenance, Repair, and Overhaul
    Implementation Guide HTML PDF
  • Depot Repair User's GuideHTML PDF
  • Depot Repair Implementation GuideHTML PDF

Service

  • Oracle Advanced Scheduler User GuideHTML PDF
  • Oracle Field Service Implementation GuideHTML PDF
  • Oracle Field Service User GuideHTML PDF
  • Oracle iSupport
    Implementation and Administration Guide HTML PDF
  • Oracle Knowledge Management
    Implementation and Administration Guide HTML PDF
  • Oracle Knowledge Management User's GuideHTML PDF
  • Oracle Mobile Field Service Implementation GuideHTML PDF
  • Oracle Mobile Field Service User GuideHTML PDF
  • Oracle Spares Management User GuideHTML PDF
  • Oracle TeleService
    Implementation and User Guide HTML PDF

Service Contracts

  • Oracle Contracts Implementation and Administration GuideHTML PDF
  • Oracle Service Contracts Implementation GuideHTML PDF
  • Oracle Service Contracts User GuideHTML PDF