Sun N1 System Manager 1.3 Troubleshooting Guide

Chapter 2 Error Messages

This section lists Sun N1 System Manager error messages and resolutions for each error.

Installation and Configuration Error Messages

This section provides error messages that might be displayed during installation and configuration of the N1 System Manager.


[alert] httpd: Could not determine the server's fully
 qualified domain name, using 129.123.111.12 for ServerName 
 scs-httpd: Fri Nov 19 12:47:34 PST 2004 : Daemon started (pid=1473 1485 1486..
Cause:

The system cannot determine the server's fully qualified domain name because the system file /etc/resolv.conf is not configured correctly.

Solution:

Update the /etc/resolv.conf file as directed by To Update the /etc/resolv.conf File.


Error waiting for SPS to start.
Cause:

Incorrect entry in the /etc/hosts file.

Solution:

Update the /etc/hosts as directed by To Update the /etc/hosts File.


Fatal error: Command failed for target `Makefile'

Example:

Writing Makefile for Locale::gettextMakefile out-of-date with respect to/usr/perl5/5.8.4/lib/i86pc-solaris-64int/Config.pm/usr/perl5/5.8.4/lib/i86pc-solaris-64int/CORE/config.hCleaning current config before rebuilding Makefile... make -f Makefile.old clean > /dev/null 2>&1 || /bin/sh -c true/usr/bin/perl Makefile.PLWriting Makefile for Locale::gettext ==> Your Makefile has been rebuilt. <== ==> Please rerun the make command. <==false *** Error code 255make: Fatal error: Command failed for target `Makefile'

Cause:

The system date is incorrect.

Solution:

Set the system date.

Run Time Error Messages

This section provides error messages that might be displayed when starting N1 System Manager or trying to connect to N1 System Manager.


An exception occurred trying to update SP-IPaddress. 
Please refer to the log file for more information.
Cause:

Firmware versions 2.2 and above for the Sun Fire V20z servers do not support the PIC firmware upgrade. The upgrade of PIC firmware will fail, and the job step will show the above error message.

Solution:

Do not load PIC firmware to the Sun Fire V20z servers.


Connect to management server url:443 failed (Connection refused)
Description:

When entering the Sun N1 System Manager server URL using the format https://servername, where servername is the name of the management server, the above error message is displayed.

Cause:

The system file /etc/resolv.conf is not configured correctly.

Solution:

Update the /etc/resolv.conf as directed by To Update the /etc/resolv.conf File.


Starting dhcpd: [Failed]

Description:

dhcpd fails to start during system boot. This message is normal if Sun N1 System Manager configuration has not been performed.

Solution:

Configure the N1 System Manager system as described in Configuring the N1 System Manager in Sun N1 System Manager 1.3 Installation and Configuration Guide.