Accessing the Sun Update Connection System (Task Map)

The following table identifies the tasks that you might perform when you access the Sun Update Connection Hosted web application.

How to Log In to the Sun Update Connection System Web Site (Browser Interface)

1. Open your browser.

   Supported browsers include the following:

   • At least Mozilla 1.3

   • At least Internet Explorer 5.0

   • At least Firefox 1.0

2. Go to http://updates.sun.com.

   Consult your network administrator for network proxy and port settings if you have difficulty connecting.

3. Enter your Sun Online Account user name and password, and click Log In.

   If you have forgotten your user name, see How to Retrieve Your Forgotten User Name (Browser Interface).

   If you have forgotten your password, see How to Retrieve Your Forgotten Password (Browser Interface).

How to Retrieve Your Forgotten User Name (Browser Interface)

Sun stores the email address for each Sun Online Account and the associated user names. One email address can have one or more associated user names. Sun can email the user names linked to an email address.

If you remember your user name and have forgotten your password, see How to Retrieve Your Forgotten Password (Browser Interface).

1. From the Sun Update Connection System login screen, click Forgot User name or Password.

   The Already a Sun Update Connection System User window opens.

2. Click the Forgot your User Name or Password? link.

   The Forgot Your User Name or Password? window opens.

3. Enter your email address.

   This is the email address you provided to Sun when you registered for your Sun Online Account.

4. Click Submit.

   Sun verifies that the email address is associated with a valid Sun Online Account.

   • If the email address is validated, Sun sends you an email with the user names associated with the email address.

   • If the email address is not found or is not valid, you receive one of the following error messages:

     • Email does not correspond to a Sun Online Account

     • Email and user name do not correspond to a Sun Online Account

     • Email and user name do not correspond to the same Sun Online Account

       A confirmation screen directs you to a sent email.

5. Return to the Sun Update Connection System login screen.

6. Enter your Sun Online Account user name and password, and click Log In.

How to Retrieve Your Forgotten Password (Browser Interface)

1. From the Sun Update Connection System login screen, click Forgot User name or Password.

   The Already a Sun Update Connection System User window opens.

2. Click the Forgot your User Name or Password? link.

   The Forgot Your User Name or Password? window opens.

3. Enter your email address.

   This is the email address you provided to Sun when you registered for your Sun Online Account.

4. Enter your User Name.

5. Click Submit.

   Sun verifies that the email address is associated with a valid Sun Online Account.

   • If the email address is validated, your password is reset to a system-generated password, and your generated password is emailed to you.

   • If the email address is not found or is not valid, you receive one of the following error messages:

     • Email does not correspond to a Sun Online Account

     • Email and user name do not correspond to a Sun Online Account

       Enter your correct email address and click Submit.

       A confirmation screen directs you to a sent email.

6. Return to the Sun Update Connection System login screen.

7. Enter your Sun Online Account user name and password, and click Log In.

How to Change Your Password (Browser Interface)

1. Click Account.

2. Click Change Your Password.

   Your Sun Online Account user name appears.

3. Type your current password.

4. Type your new password.

   The new case-sensitive password must be 6-8 characters in length.

5. Retype your new password.

6. Click Submit.

   • If the password change succeeds, click Continue.

   • If the password change fails, reenter the password and click Submit.

How to Create a Sun Online Account (Browser Interface)

If you have not previously created a Sun Online Account, you can create one from the Log In screen.

A Sun Online Account is required for you to register each client system. If you are creating your Sun Online Account here, you have not registered your Sun systems for remote update management in the Update Manager application. You must log into each client system and register each system for Manage at Sun Update Connection System to view and manage your systems using the Sun Update Connection System services.

1. Click the Not Registered: Create Account link in the Existing Users Log in panel.

   The Registration window appears.

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   Note –

   The system where you are logged in must be connected to the Internet to create the Sun Online Account. The information you enter into the fields is saved locally and sent to Sun. Sun requests that you use English characters for the information you supply.

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2. Complete the fields.

   Some fields are required. Your account creation will fail if any of these fields are blank.

3. Click Next to connect to Sun and validation of the entered data.

   If a required field is blank, or an invalid entry is detected, a message displays, the screen is displayed again, and you are prompted to correct the error or fill in the blank field.

   Data is validated to make sure of the following:

   • User name is not already taken (at Sun).

   • Required fields are completed.

   • All entered data matches field validation logic.

4. Click Continue.

   The Terms of Use window displays.

5. Review the Sun Terms of Use.

   • If the terms are acceptable, click I Accept and click Submit.

     Your registration is completed, and the Home page appears.

   • If you have questions or concerns about the Terms of Use, click Cancel to discard your account changes.

     Contact your Sun representative to discuss your questions or concerns.

     The Summary screen appears, but no system information is displayed as no systems are registered.

6. Launch the Update Manager application and register your system.

How to Modify Your Sun Online Account Information (Browser Interface)

You can manage your Sun Online Account from the Sun Update Connection System web site. You can modify your registration information and change your password.

1. Click Account.

   The button is at the top of your screen.

2. Click Update Registration Information.

   The Sun Online Account registration form appears, which shows the current values.

3. Modify the values in the appropriate fields.

4. Enter your password.

5. Click Continue.

   Your account information is modified, and a confirmation of success displays.