Uninstallation Issues

This section describes known issues with uninstallation.

Side-by-Side Upgrade of a Windows Master Server Uninstall Fails (6188943)

When you are performing a side-by-side upgrade of a Windows Master Server, immediate uninstallation fails. Uninstallation might require manual intervention and reboot to complete.

Workaround: Stop the Master Server service from the Services application in the Windows Control Panel before running the Master Server uninstallation. After the uninstallation completes, the Master Server services are still present. Reboot the machine to remove the Master Server services entries in the Services application in the Windows Control Panel.

Uninstallation Window Displays N1 Service Provisioning System 4.1 (6189043)

After upgrading an N1 Grid Service Provisioning System 4.1 Windows version of the Local Distributor or Remote Agent to the N1 Grid Service Provisioning System 5.0 version, if you uninstall that Local Distributor or Remote Agent, the title of the uninstallation window displays N1 Service Provisioning System 4.1.

Workaround: The uninstallation program proceeds properly. Ignore the erroneous title.

CLI Client Uninstallation Fails on Solaris 10 Server With Local Zone (6194834)

On a Solaris 10 server that contains one local Solaris 10 zone, if you use the cr_uninstall.sh script to uninstall the CLI Client, the uninstallation fails. The following error messages display in the log file:

N1 Grid SPS Uninstaller Log.
Uninstall started on Fri Nov 12 10:51:36 PST 2004
    Attempting to remove:  SUNWspscl SUNWspsc1
pkgrm: ERROR: cannot use -A option when non-global zones exist
pkgrm: ERROR: cannot use -A option when non-global zones exist

Workaround: To uninstall the CLI Client, complete the following steps:

1. Change to the root user.

   % su root

2. Use the pkgrm command without the -A option to manually remove the SUNWspscl, SUNWspsc1, and SUNWspsj1 packages.

   # pkgrm SUNWspscl SUNWspsc1 SUNWspsj1