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N1 Grid Service Provisioning System User's Guide and Release Notes for the Oracle Database Plug-In 1.0

Troubleshooting

Problem:

You encounter an error when installing the database software.

Solution:

Check the value of your installerHome variable. The variable automatically appends certain information to the installerHome value. For example, if the Oracle software is in the directory /appsrc/Disk1/runInstaller, set the installerHome variable to just /appsrc. When needed, the plug-in appends Disk1/... to the path defined in the installerHome variable.

Problem:

You encounter a failure when deploying a component.

Solution:

Follow these steps:

  1. Remove any files deployed in the path specified by either the installPath or the ORACLE_BASE variable.

  2. Remove the file oraInst.loc in the /etc directory on Linux systems or in the /var/opt/oracle directory on Solaris systems.

  3. Kill any processes that the oracle user owns.

  4. Try the deployment again.