Sun StorageTek RAID Manager Software Release Notes

This document contains important information about the May 2009 release of the Sun StorageTektrademark RAID Manager software package or information that was not available at the time the product documentation was published. Read this document so that you are aware of issues or requirements that can affect the installation and operation of the Sun StorageTek RAID Manager software.

This document contains the following topics:


Package Components and Versions in This Release

This section contains the following topics:

Release Package Component Versions

TABLE 1 lists the components and the component versions that are included with this software package release.


TABLE 1 Release Package March 2009 Component Versions

Component

Version

Windows Server OS

  • Sun StorageTek RAID Manager GUI

5.50.0

  • Command-Line Interface

5.50.0

  • Background Process

5.50.0

  • Driver

5.50.0

Linux OS

  • Sun StorageTek RAID Manager GUI

5.50.0

  • Command-Line Interface

5.50.0

  • Background Process

5.50.0

  • Driver

1.1.5

Solaris 10 OS

 

  • Sun StorageTek RAID Manager GUI

5.50.0

  • Command-Line Interface

5.50.0

  • Background Process

5.50.0

  • aac Driver

2.2.16

VMware Technology

  • Sun StorageTek RAID Manager GUI

Not supported

  • Command-Line Interface

5.50.0

  • Background Process

5.50.0

  • Driver

1.1.5

RAID HBA Firmware

  • SGXPCIESAS-R-INT-Z

FW build 15872 or later

  • SGXPCIESAS-R-EXT-Z

FW build 15872 or later



procedure icon  To Verify the Driver Version On The System

1. Log into the Sun StorageTek RAID Manager software.

A list of managed systems is displayed.

2. Select the system for which you want to view driver version information.

A list of controllers (HBAs) installed in the system is displayed.

3. Right-click on an HBA and select Properties.

The Properties window is displayed.

4. Click the Versions tab and review the value in the Driver field.


New Feature In This Release

This release of the Sun StorageTek RAID Manager software provides support for the Windows 2008 operating system.


Supported Operating Systems, Servers, and Storage Systems

The operating systems, servers, and storage systems that have been tested and qualified to work with the Sun StorageTek RAID Manager software are described in this section. This section contains the following topics:

Supported Operating Systems

The Sun StorageTek RAID Manager software supports, at minimum, the following operating system versions.

 


TABLE 2 Supported Operating System Versions

Operating System/Technology

Supported Versions

Solaris 10 OS for the x64 and x86 (32-bit and 64-bit) platforms

  • Solaris 10 10/08 (s10u6)
  • Solaris 10 5/08 (s10u5)
  • Solaris 10 8/07 (s10u4)

 

Solaris 10 OS for the SPARC (64-bit) platform

  • Solaris 10 10/08 (s10u6)
  • Solaris 10 5/08 (s10u5)

Linux OS

  • RHEL 5 Server, 32-bit and 64-bit
  • RHEL 5 Advanced Platform, 32-bit and 64-bit
  • Red Hat Enterprise Linux (RHEL) 4 ES, 32-bit and 64-bit
  • RHEL 4 AS Update 5, 32-bit and 64-bit

 

  • SUSE Linux Enterprise Server (SLES) 10, SP1
  • SUSE Linux Enterprise Server (SLES) 9, SP4

Microsoft Windows OS

  • Windows Server 2008 Enterprise Edition 32-bit or 64-bit
  • Windows Server 2008 Standard Edition 32-bit or 64-bit
  • Windows Server 2008 Enterprise Edition 32-bit or 64-bit
  • Windows Server 2003 Standard Edition 32-bit or 64-bit



Note - The Sun StorageTek RAID Manager graphical user interface (GUI) does not support VMware technology. If your operating system is running on top of VMware technology (even if the OS is supported, as described in TABLE 2), use the command-line interface and the BIOS Configuration utility to perform storage management activities. This is due to the VMware technology presenting a generic ISCSI attach point, preventing the use of the GUI. For more information about using the command-line interface, see the Uniform Command-Line Interface User’s Guide at: http://docs.sun.com/app/docs/prod/stortek.raid.hba#hic




Note - For up-to-date operating system version support, visit http://support.intel.com/support/go/sunraid.htm.


Server Support

TABLE 3 lists the servers supported by the Sun StorageTek RAID Manager software.

 


TABLE 3 Supported Servers and Workstations

Server

Supported OS

SPARC Servers

Sun Firetrademark V445

Solaris

Sun Fire V215 and V245

Solaris

Sun Fire T2000

Solaris

Sun SPARC Enterprise M4000/M5000 FF1,FF2

Solaris

Sun SPARC Enterprise M8000/M9000 32-bit, 64-bit

Solaris

Sun SPARC Enterprise T5120 and T5220

Solaris

Sun SPARC Enterprise T5140 and T5240

Solaris

x64 Servers

Sun Fire X4140

Solaris, Linux, and Windows

Sun Fire X4240

Solaris, Linux, and Windows

Sun Fire X2100 M2

Solaris, Linux, and Windows

Sun Fire X2200 M2

Solaris, Linux, and Windows

Sun Fire X4150

Solaris, Linux, and Windows

Sun Fire X4440

Solaris, Linux, and Windows

Sun Fire X4450

Solaris, Linux, and Windows

Sun Fire X4600 and X4600 M2

Solaris, Linux, and Windows

Sun Fire X4100 M2 and X4200 M2

Solaris, Linux, and Windows


Storage System Support

The Sun StorageTek RAID Manager software works with the following storage systems:


Installing Packages and Patches

The software installation procedures are described in the Sun StorageTek RAID Manager Software User Guide (part number 820-1177-nn). Refer to that document for the latest installation procedures except where noted in Known Issues.


Known Issues

This section provides information about known issues and bugs filed against this product release. This section contains the following topics:

GUI Issues

This section contains the known issues related to the Sun StorageTek RAID Manager GUI. This section contains the following topics:

The Sun StorageTek RAID Manager GUI Does Not Work With Red Hat Enterprise Linux 5 (6582144)

The Sun StorageTek RAID Manager GUI will not launch when installed on the Red Hat Enterprise Linux (RHEL) 5 operating system. The Sun StorageTek RAID Manger software requires the Java Runtime Environment (JRE) libraries and Java SE 6.0, which are not a part of the standard RHEL 5 installation at Sun.

Workaround - To run the Sun StorageTek RAID Manager GUI on RHEL 5, do the following:

1. Ensure that libXp.so.6 is in the LD_LIBRARY_PATH variable.

2. Obtain and install the following package from the RHEL5 CD:

   xorg-x11-deprecated-libs-6.8.1-23.i386.rpm

Cannot Log Into the GUI From the Local Host of an HBA Due to Permissions Issues (6825566)

If you install the SPARC version of the Sun StorageTek RAID Manager software package on an x86 system, you will encounter permissions issues when attempting to log into the GUI from the x86 local host on which the HBA resides. However, you will be able to log into the GUI from the x86 local host when managing a remote HBA that resides on another system.

Workaround - Do the following:

1. Uninstall the SPARC version of the Sun StorageTek RAID Manager software package from the x86 system.

2. Do one of the following:

http://support.intel.com/support/go/sunraid.htm

3. Install the Sun StorageTek RAID Manager for x86 software package on the x86 system.

It is Not Obvious How to Uniquely Identify a JBOD in the GUI

If you have multiple JBODs attached to a RAID HBA, you may need to distinguish a specific JBOD in the stack through the GUI.

To physically identify a JBOD that has an indicator light, do the following:

1. Log into the Sun StorageTek RAID Manager software.

2. Right-click on a JBOD controller management device (RAID HBA).

A drop-down menu is displayed.

3. From the drop-down menu, choose Blink Enclosure.

This causes the indicator light on the JBOD to flash.

For Sun JBODs, you can also use the identifier number on the JBOD to physically identify it. Do the following:

1. Determine the identifier number on the JBOD and write the number down for your reference.

TABLE 4 lists the types of identifiers used by the GUI per Sun JBOD, and lists the location of the identifier sticker per JBOD.

 


TABLE 4 Identifier Numbers for Sun JBODs

JBOD Model

Identifier

Physical Location of Sticker

# of Digits in the Identifier

Sun Storage J4200

SysSN

Front-left side of the JBOD

10

Sun Storage J4400

SysSN

Front-left side of the JBOD

10

Sun Storage J4500

BaseWWN

Rear of the JBOD

16


2. Log into the Sun StorageTek RAID Manager software.

3. Do one of the following:

The Number of Temperature Sensors Displayed in the GUI Is Different From the Number Displayed in the CLI (6676918)

When you use the aarconf getconfig command through the CLI, only one enclosure temperature sensor is displayed, while in the GUI, several temperature sensors for that same enclosure are displayed (fans, power supplies, and so on).

Workaround -If you need detailed temperature information about an enclosure, use the GUI.

The Hot-Spare Information For Logical Drives is Inconsistent Between the CLI and the GUI (6716334)

When you use the aarconf getconfig command through the CLI, logical drives that you know are protected by hot-spares are listed with a value indicating they are not being protected by hot-spares. From the Logical Devices view of the GUI, however, those same logical drives are shown with the correct value, indicating they are being protected by hot-spares.

Workaround -The GUI shows the accurate value. To manage and view hot-spares, use the GUI.

The GUI Displays a Logical Drive as Optimal But Reports One or More Bad Stripes on the Drive (6722814)

In the Logical Devices view of the GUI, a logical drive might be displayed as optimal but may have a yellow warning status icon next to it due to one or more bad stripes on the drive. This condition occurs when the GUI encounters either of the following conditions:

A bad stripe entry in the GUI does not mean the logical drive or container in the array is degraded. Instead, it means the logical drive and all members of the array are available, but some of the stripes are bad due to irrecoverable medium errors. This causes less space on the drive and in the array to be readable.

Workaround - None, as you can continue to use the logical drive. To remove the bad stripe entry, you must initialize the array by using the clear command. However, performing this operation erases all data on the drive.

The GUI Displays Logical Drives as Failed When a Blade or JBOD is Powered Off

If a disk subsystem, such as a blade or JBOD, is powered off separately from a host, the operating system (OS) continues to detect the logical drives of that powered-off disk subsystem. This is because the logical drives already existed prior to powering off the blade or JBOD. In this situation, the OS expects the logical drives could return to their operating status at any time. Therefore, the GUI displays the logical drives as failed, assuming no physical drives are present.

Workaround - This is expected behavior in the event that a disk subsystem is powered off separately from a host. To return the logical drives to their operating status, reapply power to the disk subsystem.

After Upgrading the Expander Firmware on a Sun Storage J4500 JBOD, the GUI Continues to Display the Old Firmware Version (6739921)

This occurs only on Solaris systems.

Workaround - Do either of the following:

The Backspace and Delete Keys Might Not Work In the GUI (6618707)

When trying to rename a logical volume through the GUI on the Solaris OS, the Backspace and/or Delete keys might not work.

Workaround - Drag the mouse over the old logical volume name until the name is highlighted, and then type the new name. The new name will replace the old one.

Operating System Compatibility Issues

This section contains the known VMware issue.

When Rescanning or Creating a Logical Volume, the VMware ESX Server Technology Might Time Out (6683619)

If you rescan or create a logical volume in a RAID HBA to which multiple JBODs are connected, the VMWare ESX Server technology might time out.

Workaround - None. This issue is related to a bug in the VMWare drive, tracked in the VMWare bug, PR#267814.

Documentation Issues

This section describes issues releasted to the user documentation. This section contains the following topics:

The Documentation References HBAs But the GUI References Controllers

In the Sun StorageTek RAID Manager Software User’s Guide, several procedures tell you to click an HBA in order to complete certain tasks. When you try to complete those tasks through the GUI, you actually have to click a controller, not an HBA. This causes confusion.

Workaround - Review the “Terminology Used in This Guide” section of the Sun StorageTek RAID Manager Software User’s Guide. This section explains that an HBA is also known as a controller, adapter, board or card. For consistency, the documentation always uses the word HBA but these alternative terms can be substituted.

The Documentation References Arrays But the GUI References Logical Drives

When you create an array using the BIOS Configuration Utility, the Sun StorageTek RAID Manager software displays the array as a logical drive. The documentation describes arrays, not logical drives.

Workaround - There is no workaround.


Release Documentation

The following is a list of documents related to the Sun StorageTek RAID Manager software. For any document number with nn as a version suffix, use the current version.

TABLE 5 Release Documentation

Application

Title

Part Number

Format

Hardware Installation

Sun StorageTek SAS RAID HBA Installation Guide Eight-Port, Internal HBA

820-1847-nn

Documentation CD

PDF

HTML

 

Sun StorageTek SAS RAID HBA Installation Guide Eight-Port, External HBA

820-1260-nn

Documentation CD

PDF

HTML

Command-line utility

Uniform Command-Line Interface User’s Guide

820-2145-nn

Documentation CD

PDF

HTML

RAID Management

Sun StorageTek RAID Manager Software User’s Guide

820-1177-nn

Documentation CD

PDF

HTML


In addition, the Sun StorageTek RAID Manager software includes online help.

For Sun StorageTek SAS RAID HBA hardware information, refer to the Sun StorageTek SAS RAID HBA Installation Guide Eight-Port, Internal HBA or Sun StorageTek SAS RAID HBA Installation Guide Eight-Port, External HBA.

You can search for these documents online at:

http://docs.sun.com/app/docs/prod/stortek.raid.hba#hic


Service Contact Information

If you need help installing or using this product, go to the following website:

http://www.sun.com/service/contacting


Third-Party Web Sites

Sun is not responsible for the availability of third-party Web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.