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Sun Fire X4800 Server Product Documentation     Sun Fire X4800 Server Documentation
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Document Information

Using This Documentation

Product Information Web Site

Documentation and Feedback

About This Documentation (PDF and HTML)

Contributors

Change History

Hardware Installation and Product Notes

Hardware Installation

Installation Overview

Front and Back Features and Components

Unpacking the Server and Identifying the Rack Mounting Hardware

Installing the Server In the Rack Using the Standard Rack Mounting Kit

Installing the Server In the Rack Using the Universal Rack Mounting Kit

Removing the Server From the Rack

Cabling and Power

Getting Service for Your Server

Managing Your Server

Setting Up the Preinstalled Solaris Operating System

Communicating With the ILOM and the System Console

I/O and Interrupt Resource Allocation

Sun Fire X4800 Server Specifications

Product Notes

Overview of the Sun Fire X4800 Server Product Notes

Supported Software and Firmware

Firmware Upgrade Required for SG(X)-SAS6-R-REM-Z REM

NEM Expander Firmware Upgrade Required

Supported Operating Systems

Tools and Drivers CD

Additional Software

Sun Java Enterprise System

Oracle Enterprise Manager Ops Center

MegaRAID Storage Manager (MSM)

SunVTS Bootable Diagnostics CD-ROM

Oracle Integrated Lights Out Manager (Oracle ILOM)

Documentation Errata

Hardware Issues

MegaCLI CfgEachDskRaid0 Command Does Not Work Correctly (CR 7121867)

Workaround

DIMM Mismatch on Odd Numbered Pairs Results in DDR Training Failed on Entire Branch (CR7101624 and CR7111545)

If DIMM Failure Causes Branch Failure, Oracle ILOM Might Not Identify Them as Faulty (CR7099038 and CR7111543)

When Inserting a CMOD, Simultaneously Rotate Handles Until They Touch the Chassis

Video Output of CMM Is Distorted or Missing

Workaround

SATA Drives Not Accessible Through NEM1 (CR 7003993)

Supported Rack Mounting Configuration

DIMM Population Rules

Locking Screws Secure Shelf Rails to Rear Mounting Brackets

How to Install the Locking Screws

Message About Missing Disks After Failed Boot (CR 6939507)

Workaround

System Does Not Power Up After Power Cycling (CR 6950414)

Workaround

System Does Not Recognize DIMM Due to SPD Corruption (CR 6946921)

How to Identify a Corrupted DIMM

Oracle Solaris 10 Operating System Issues

Solaris 10 Operating System Overview

System Panics During Solaris 10 10/09 OS Installation When Solaris Attempts to Boot (CR 6880963)

Workaround 1 (Recommended)

Workaround 2

System Panics or Hangs During Solaris OS Installation (CR 6920274)

Messages Complain of Failure to Allocate I/O Resources (CR 6984329)

Workaround

Patch Required for Solaris FMA

Workaround 1

Workaround 2

Solaris MSI Interrupts Are Depleted (CR 6669984 )

Workaround 1

Workaround 2

System Might Panic With "unowned mutex" Message (CR 6893274)

Hotplugging PCIe Express Modules in Slots 2.0 or 2.1 Might Not Work (CR 6954869)

Workaround

A System With a Combo GbE/8Gb FC Express Module HBA Might Get a BAD TRAP Panic (CR 6942158)

Workaround

Linux Issues

False MCE Errors Appear in /var/log/mcelog (CR 7104293)

I/O Does Not Work On SLES11 SP1 with XEN (CR 6965290 and CR7110443)

Workaround

RHEL6 Kdump Runs Out of Memory (CR 7000993 and CR 7000942)

Workaround

SLES11 SP1 Does Not Produce A Kdump File After A Crash (CR7001706)

Workaround

SLES11 Fails to Install On Systems Equipped with 6-Core CMODs (CR 7024769)

Workaround

Messages Complain of Failure to Allocate I/O Resources (CR 6984329)

Workaround

Xen Profiler Not Supported in Oracle Linux 5.5 (CR 6839366)

Oracle Linux 5.5 Does Not Support CPU Throttling (CR 6847286)

InfiniBand PCIe Module Does Not Function Correctly With SLES 11 (CR 6909512, CR 6921163)

Workaround

Bug in Kernel Causes Incorrect MSI Processing (CR 6921163)

Workaround

LEDs on PCIe ExpressModule Work Incorrectly with Oracle Linux 5.5 (CR 6894954)

Oracle Linux 5.5 Xen Kernel Hangs Due to Long Timeout (CR 6899040)

Workaround

Oracle Linux 5.5 Issues Xen Warning: Domain attempted WRMSR 0000000000000277 (CR 6902715)

10GbE PCIe Card in 8-Socket System with SLES11 Can Cause Kernel to Crash (CR 6912821)

Workaround 1

Workaround 2

SLES11 with Xen Hangs When Many PCIe ExpressModule Cards Are Installed (CR 6917397)

Workaround

Oracle VM Issues

Messages Complain of Failure to Allocate I/O Resources (CR 6984329)

Workaround

Oracle VM 2.2.1 Might Panic Due To Hotplug Removal (CR 6949344)

Workaround

Oracle VM Only Supports 64 Logical CPUs (CR 6915014)

Workaround

Oracle VM Server Installation Parameters Required on Sun Fire X4800 (CR 7094126)

Windows Operating System Issues

Unspecified CPU Fault After Warm Reset (CR 7054657)

Workaround

Hot Plugging of Some PCIe ExpressModules Not Supported by Windows Server 2008 R2 (CR 6914898, CR 6793369, CR 6923132)

Workaround

PXE Installation of Windows Server 2008 R2 Fails at Authentication (CR 6899582)

Workaround

Messages Complain of Failure to Allocate I/O Resources (CR 6984329)

Workaround

Windows 2008 Can Not Be Installed to Combo GbE/8Gb FC ExpressModule HBA Disks (CR 6984746)

Workaround

Hot Insert of PCIe ExpressModules Is Not Supported by Windows 2008

ESX Issues

Messages Complain of Failure to Allocate I/O Resources (CR 6984329)

Workaround

Option Cards Can Fail to Load Device Drivers in Some Configurations (CR 6933436)

Workaround

Warning Messages Appear During Bootup and in Log Files (CRs 6862766, 6861903, and 6890263)

Oracle ILOM Issues

New Procedures for Updating CPLD (CR 7043418)

Update Oracle ILOM and BIOS Firmware Before Updating Other Device Firmware (CR 6537282)

Use the Locate Button to Prove Physical Presence (CR 6881237)

NEM Expander Firmware Update Procedure (CR 6979140)

Workaround 1 Using Oracle ILOM Web GUI

Workaround 2 Using Oracle ILOM CLI

Network Management Port 1 Does Not Work (CR 6935471 and 6854694)

start /SYS and stop /SYS Commands Cause Power Button Pressed Event In Log (CR 6906176)

Event Log Messages Might Be Out of Sequence and Duplicated (CR 6915976)

Incorrect Error Message in Event Log After Restore When Serial Console or javaRconsole Session Are Open (CR 6917474)

Workaround

Allocated Power Figures are Incomplete (CR 6931837)

(Fixed in SW1.1) LDAP Account Cannot Be Used to Start Console (CR 6969473)

Workaround

(Fixed in SW1.1) Power Cycling the Host Using the Web Interface Generates an Error (CR 6909374)

(Fixed in SW1.1) DIMM Mismatch Fault Not Cleared After DIMM Replacement and Host Power Cycle (CR 6972285)

Workaround

(Fixed in SW1.0.1) Console Redirect with from CLI Fails (CR 6939479)

Workaround

(Fixed in SW1.0.1) Oracle ILOM Only Allows One Console Session (CR 6895423)

(Fixed in SW1.0.1) Faults Disappear after SP Reset (CR 6928998)

Workaround

(Fixed in SW1.0.1) Clearing a PSU Fault Erases Other Fault Information (CR 6933348 and CR 6939306)

Workaround

(Fixed in SW1.0.1) pciflash Is Not Available (CR 6867060 and CR 6904922)

Workaround

Oracle Hardware Installation Assistant Issues

Oracle Hardware Installation Assistant Issues

Oracle Hardware Installation Assistant Image Does Not Boot On a System With More Than 512Gb of Memory (CR 6972927)

BIOS Issues

Update Oracle ILOM and BIOS Firmware Before Updating Other Devices' Firmware (CR 6537282)

Hotplugging PCIe EM Card Fails When Replacing the Original Card With One of a Different Type (CR 7003634)

Workaround 1

Workaround 2

Messages Complain of Failure to Allocate I/O Resources (CR 6984329)

DIMM Failure Causes Other DIMMs To Be Disabled (CR 6929978)

Workaround

Operating System Installation

Oracle Solaris Operating System

Introduction to Oracle Solaris OS Installation

Preliminary Tasks Before Installing An OS

Creating a Virtual Disk

Solaris OS Installation Tasks

Linux

Introduction to Linux Installation

Oracle Hardware Installation Assistant

Preliminary Tasks Before Installing An OS

Selecting a Media Delivery Method

Installing Oracle Linux

Installing Red Hat Enterprise Linux

Installing SUSE Linux Enterprise Server

Configuring a Linux Server to Support PXE Installation

Identifying Logical and Physical Network Interface Names for Linux OS Configuration

Windows

Introduction to Windows Installation

Windows Installation Task Overview

Getting Started With the Windows Server 2008 Installation

Selecting a Media Delivery Method

Oracle Hardware Installation Assistant

Downloading Server Software

Configuring a Remote Console

Creating a Virtual Disk

Installing Windows Server 2008

Updating Critical Drivers and Installing Supplemental Software

Incorporating Device Drivers into WIM Images for WDS

Identifying Network Interfaces in Windows

Oracle VM

Introduction to Oracle VM Installation

Preliminary Tasks Before Installing an OS

Installing Oracle VM

ESX

Installing VMware ESX 4

Installing VMware ESXi 4.0 Installable

Booting From OS Distribution Media

Administration, Diagnostics, and Service

ILOM Supplement

Overview of the ILOM Supplement

Introduction to Oracle ILOM Software

How to Access the Console

Updating Firmware

Indicators, Sensors, and Traps

Diagnostics Guide

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting the Server

Troubleshooting DIMM Problems

BIOS POST

Using the ILOM to Monitor the Host

Creating a Data Collector Snapshot

Using SunVTS Diagnostics Software

Performing Pc-Check Diagnostic Tests

Service Manual

Sun Fire X4800 Server Service Manual Overview

Server and Component Overview

Power and Reset

Removing and Installing Components

Sun Fire X4800 Server Service Procedures, and Information

Sun Fire X4800 Server Specifications

Index

DIMM Mismatch on Odd Numbered Pairs Results in DDR Training Failed on Entire Branch (CR7101624 and CR7111545)

If a DIMM mismatch error (size, rank, or speed) occurs on odd-numbered DIMM pairs, it might cause a ddr-training-failed error on the entire branch, thus disabling all DIMMs on that branch.

Furthermore, Oracle ILOM might not mark them as faulty or send a diagnostic message, but only send one ereport on boot:

ereport.memory.mrc.init-no-memory@/sys/blX/pX/mrX

Workaround

Use the Oracle ILOM Fault Manager to view information about active faults (fmadm faulty) to identify the mismatched DIMM pair.

Then replace the pair with a matched pair. If the fault isn't cleared automatically, you must manually clear it using the appropriate Oracle ILOM fmadm repair command as described in the Oracle ILOM documentation.