| C H A P T E R 2 |
The following table lists the end-of-support dates for SGD products.
| Software and Version | End of Full Support | End of Limited Support | End of Service Life |
|---|---|---|---|
| Sun Secure Global Desktop Software 4.41 | November 12, 2010 | November 12, 2014 | November 12, 2014 |
| Sun Secure Global Desktop Software 4.40 | February 3, 2010 | February 3, 2014 | February 3, 2014 |
| Sun Secure Global Desktop Software 4.31 | May 19, 2009 | May 19, 2013 | May 19, 2013 |
| Sun Secure Global Desktop Software 4.3 | April 29, 2009 | April 29, 2013 | April 29, 2013 |
| Sun Secure Global Desktop Software 4.2 | November 8, 2008 | November 8, 2012 | November 8, 2012 |
For details of the Sun End of Service Life (EOSL) Policy, see http://www.sun.com/service/eosl/.
Customers with a valid support agreement can upgrade to the latest version of SGD free of charge.
Changes to the supported platforms for the release following SGD version 4.50 are as follows:
SGD servers. The following table lists the supported installation platforms for the next release.
| Operating System | Supported Versions |
|---|---|
Solaris Operating
System (Solaris OS) on SPARC® platforms |
10, 10 Trusted Extensions |
| Solaris OS on x86 platforms | 10, 10 Trusted Extensions |
OpenSolaris on
x86 platforms |
2008.11 |
| Red Hat Enterprise Linux (Intel® x86 32-bit and Intel x86 64-bit) | 5 |
| SUSE Linux Enterprise Server (Intel x86 32‐bit and Intel x86 64-bit) | 10 |
SGD Enhancement Module. The following table lists the supported installation platforms for the SGD Enhancement Module in the next release.
Client platforms. The Mozilla Firefox 2 and Safari 2 browsers are not supported for this release.
Java
Plugin tool version
1.5.0 is not supported for this release.
The following table lists the supported client platforms for the SGD Client in the next release. Also included are the supported browsers.
| Supported Client Platform | Supported Browsers |
|---|---|
| Microsoft Windows Vista | Internet Explorer 8 |
| Microsoft Windows XP Professional | Internet Explorer 8 |
| OpenSolaris on x86 platforms (latest version) | Mozilla Firefox 3 |
| Solaris 10 OS on SPARC platforms | Mozilla Firefox 3 |
| Solaris 10 OS on x86 platforms | Mozilla Firefox 3 |
| Solaris 10 OS Trusted Extensions on x86 platforms | Mozilla Firefox 3 |
| Mac OS X 10.5 (latest version) | Safari 3 |
| Red Hat Desktop (latest version) | Mozilla Firefox 3 |
| Ubuntu (latest version) | Mozilla Firefox 3 |
This section lists the known bugs and issues with SGD version 4.50.
Problem: SGD X and character emulators cannot distinguish between the Return key and the keypad Enter key on the user’s client keyboard.
Solution: By default, the SGD Client maps the keypad Enter key to Return in both X and character application sessions. With additional configuration, this behavior can be changed.
To change the behavior of the keypad Enter key in a character application session, you need to set up a keymap for your character application object (--keymap) and add a mapping for KPENTER, for example:
To change the behavior of the keypad Enter key in a Windows or X application session, you need to modify your X keymap, for example xuniversal.txt, and add a mapping for the KP_Enter key, for example:
92 KP_Enter KP_Enter NoSymbol NoSymbol 0x801c
Problem: Proxy server automatic configuration scripts can specify a list of proxy servers to try. If the first proxy server in the list is unavailable, the browser tries the other proxy servers in turn until it finds one that is available.
If you are using Microsoft Internet Explorer with Java Plugin tool version 1.5.0, only the first proxy server in the list is used. If that proxy server is not available, the connection fails.
Problem: On Solaris 10 x86 platforms, enabling Integrated mode when you are logged in as the root user does not add applications to the Solaris 10 Launch menu. You might also see the following warning:
gnome-vfs-modules-WARNING **: Error writing vfolder configuration file "//.gnome2/vfolders/applications.vfolder-info": File not found.
Cause: A known issue with the Gnome Virtual File System (VFS).
Problem: On client devices running SUSE Linux Enterprise Server 10, the Gnome Main Menu crashes when using the SGD Client in Integrated mode. The crash usually occurs on login or logout.
Cause: A known problem with the Gnome Main Menu applet on SUSE Linux Enterprise Server 10 (Novell bug reference 186555).
Solution: Install the latest version of the gnome-main-menu.rpm package for SUSE Linux Enterprise Server 10.
Alternatively, disabling the Recently Used Applications functionality improves the stability of the Gnome Main Menu. Run the following commands on the client device:
$ gconftool-2 --set --type=list --list-type=int \ /desktop/gnome/applications/main-menu/lock‐down/showable_file_types [0,2] $ pkill main-menu $ pkill application-browser |
Problem: After enabling Automatic Client Login or Integrated mode, the SGD Client does not start automatically when you log in to the Gnome Desktop and the Start menu is not updated with webtop content when you log in to SGD. This problem affects SUSE Linux Enterprise Server 9 and Red Hat Enterprise Linux 4.
Cause: The directories containing the .menu files are not monitored and so changes to the Start menu are not detected.
Solution: The workaround is run the pkill gnome-panel command to restart the gnome-panel and pick up new menu information.
Note - You must run the pkill gnome-panel command to update the menu each time the menu changes. |
Problem: Shortcuts for the SGD Client do not display on the KDE Desktop Menu on SUSE Linux Enterprise Server 10.
Cause: SUSE-specific configuration of the KDE menu system means that if a menu contains only one application entry, then that single application is used in the main menu instead of the menu. If menu entry is a sub-menu, the sub-menu does not display at all. This causes the Login menu for the SGD Client in Integrated mode not to display.
Solution: The workaround is to add the following line to the [menus] section of the $HOME/.kde/share/config/kickerrc file:
ReduceMenuDepth=false
Then run the following command for the KDE panel to immediately pick up the changes:
# dcop kicker kicker restart |
Problem: After upgrading to version 4.40, a server that was configured to accept only secure connections now accepts standard and secure connections.
Solution: Reconfigure the server to accept only secure connections. In the Administration Console, display the Secure Global Desktop Servers -> Security tab for the SGD server and deselect the Standard check box in the Connection Types field. Alternatively, run the following command:
$ tarantella config edit --security-connectiontypes ssl |
Problem: Using Internet Explorer 7 on Microsoft Windows Vista platforms, the SGD Client cannot be downloaded and installed automatically. The SGD Client can be installed manually and can be installed automatically using another browser, such as Firefox.
Cause: Internet Explorer has a Protected Mode that prevents the SGD Client from downloading and installing automatically.
Solution: Add the SGD server to the list of Trusted Sites in Internet Explorer's Security Settings.
Problem: Users in Simplified Chinese and Traditional Chinese locales cannot display non-ASCII characters in the candidate and status windows of the input method when running applications on a Solaris OS application server. This affects Solaris 8 OS, 9 OS, 10 OS, and 10 OS update 1 platforms.
Cause: Missing font path configuration on the SGD server.
Solution: If the application server is running on Solaris 10 OS or Solaris 10 OS update 1, do one of the following:
For SPARC platforms, install patches 120410, 120412, and 120414.
For x86 platforms, install patches 120411, 120413, and 12041.
If the application server is running on Solaris 8 OS or Solaris 9 OS, do one of the following:
Desktop
SystemProblem: On Sun Java Desktop System (Java Desktop System), users might find that Launch menu entries are not created for SGD when they enable Integrated mode. The Launch menu entries are added when they log out of their desktop and log in again.
Cause: A known issue with the Gnome panel.
Solution: The solution is to install the following patches:
These patches are included in the Solaris 10 OS update 5 release.
The workaround is to log out of the desktop and log in again.
Technology is Enabled For Browser
But Is Not Installed On Client DeviceProblem: If Java technology is enabled in your browser settings, but a Java Plugin tool is not installed on the client device, the SGD webtop does not display. The login process halts at the splash screen.
Cause: SGD uses the browser settings to determine whether to use Java technology.
Solution: Install the
Java Plugin tool and create a symbolic link from the browser plug-ins
directory to the location of the Java
Virtual
Machine (JVM
) software. Refer
to your browser documentation for more information.
Problem: The online help for the Administration Console is disabled when Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS) connections to the SGD web server are enabled.
Cause: The Administration
Console uses the JavaHelp
software
to display the online help. Additional configuration is required
to run JavaHelp over an HTTPS connection.
Solution: Import the
CA certificate used to sign the certificate for the SGD web server
into the JDK
software keystore.
Use the Java software keytool application as
follows:
$ keytool -import \ -keystore /opt/tarantella/bin/jdk‐version/jre/lib/security/cacerts \ -storepass changeit -file /opt/tarantella/var/tsp/ca.pem |
Where changeit is the password for the keystore and jdk-version is the version of the JDK installed on the SGD server.
If you have more than one certificate in your ca.pem file, separate each certificate and add them individually.
Problem: When using a Canadian French (legacy) keyboard layout with Windows applications, some French characters are printed incorrectly.
Cause: A known issue with Canadian French (legacy) keyboard layouts.
Solution: No known solution. A compatible keymap file is not supplied with SGD at present.
Problem: Creating or modifying objects when running the Administration Console on a secondary SGD server returns the following error message: “Object could not be created”.
Cause: The creation or modification of the object is successful, but the Administration Console proceeds before the replicated data has come back from the primary server.
Solution: Wait for a couple of seconds and then repeat the operation.
Technology
PageProblem: Integrated mode
does not work correctly for arrays where the SGD load-balancing JavaServer Pages
(JSP) technology
page is being used. The SGD load-balancing JSP, swcd.jsp,
is used for load balancing of user sessions.
Solution: No known solution at present. Do not run the SGD Client in Integrated mode when using the load-balancing JSP technology page.
Problem: High Central Processing Unit (CPU) usage can be reported when using the SGD Enhancement Module on a Microsoft Windows application server. Processes with high CPU usage can include ttaswm.exe and ttatdm.exe.
Problem: For full-screen Microsoft Windows Vista desktop sessions, the display color depth on the client device is limited to 16-bit.
Cause: A known issue when using SGD to display Microsoft Windows Vista desktop sessions.
Problem: Log in to SGD can be slow when using the Active Directory authentication mechanism in large Active Directory domains.
Cause: A known issue. The SGD Active Directory authentication mechanism does not always use the nearest domain controller when looking up users.
Software From a Java
Desktop System Session Displayed Using MyDesktopProblem: On Solaris 10 OS, font errors are reported and there are display problems when starting the VirtualBox software from a Java Desktop System desktop session that is displayed using MyDesktop. The problem is seen when using Xsession.jds as the Application Command for the MyDesktop application object.
Cause: Unavailable fonts on the SGD X server.
Solution: When starting the VirtualBox software from the Java Desktop System desktop session, use the -fn option to specify valid fonts. Alternatively, install the missing fonts on the SGD server. See the Sun Secure Global Desktop 4.5 Administration Guide for more details about using fonts with SGD.
Problem: If an SGD server is stopped, error messages are returned when starting security services using the tarantella security start command.
Cause: The tarantella security start command is unavailable if the SGD server is not running.
Solution: Start the SGD server first, before using the tarantella security start command.
Problem: SGD server will not start.
Cause: No available disk space on the SGD server.
Solution: Before starting the SGD server, ensure that sufficient disk space is available. The minimum disk space requirements are listed in the Sun Secure Global Desktop 4.5 Installation Guide.
Problem: SGD audio is not available when using a Linux platform client device.
Cause: The Enlightened Sound Daemon (ESD) is not running on the client device. ESD is usually started when the client device desktop session is started. Otherwise, the daemon must be autospawned by the ESD library on request.
Solution: Ensure that autospawning is enabled in the ESD configuration file. On most Linux platform client devices, this file is at /etc/esd.conf. For Ubuntu client devices, this file is at /etc/esound/esd.conf. The correct setting to make is auto_spawn=1.
Problem: When using Active Directory authentication, users cannot log in to SGD if SGD is configured to use SSL (Secure Sockets Layer) connections without client certificates to Microsoft Windows Server 2008.
Solution: The workaround is either to use client certificates with SSL connections, or to use the Kerberos protocol, to secure the connection to Microsoft Windows Server 2008.
Problem: Some user sessions end suddenly, about 12 minutes after logging in.
Cause: A known issue if the SGD user name contains extended characters, such as the Portuguese character ç or the German character ü, and the LANG locale environment variable on the SGD server is either set to C or is unset.
Solution: The workaround is to set the LANG environment variable for the SGD server to use UTF-8 encoding. Then restart services on the SGD server. For example:
# set LANG=pt_BR.UTF-8 # /opt/tarantella/bin/tarantella restart |
Problem: Users cannot start applications when using a secure SSL connection to SGD.
Cause: The SGD server is not forwarding connections from the external network interface of the SGD server to the localhost loopback network interface on the SGD server.
Solution: Ensure that the external bind address entry in the /opt/tarantella/var/serverconfig/local/nic.properties file on the SGD server contains a *. For example:
tarantella.config.edit.bindaddresses.external=*,www.example.com
where www.example.com is the external DNS name of the SGD server.
By default, the external bind address entry for an SGD server contains a *.
Problem: On OpenSolaris client platforms, users cannot log in to SGD or start the SGD Client.
Cause: The SGD Client requires the libXm.so.4 library. This library is not included in the OpenSolaris distribution.
Solution: A copy of the libXm.so.4 library is included in the /opt/tarantella/lib directory on the SGD host. Install this library in the /usr/lib directory on the client device.
Problem: On Microsoft Windows client devices with Japanese locales, Kana mode is not available for Solaris applications.
Cause: On Microsoft Windows client devices, the SGD Client uses ASCII for Kana mode. Solaris applications use Unicode for Kana mode.
Solution: On the Microsoft Windows client device, add a new system variable TARANTELLA_KEYBOARD_KANA_SOLARIS. Set the value of this system variable to 1.
Problem: When using LDAP to authenticate users, Windows applications can fail to start if the distinguished name (DN) of the user contains more than one single straight quotation mark(').
Solution: The workaround is to edit the wcpwts.exp login script. This script is in the /opt/tarantella/var/serverresources/expect directory on the SGD server.
Locate the following entry in the wcpwts.exp script:
regsub {'} $value {'"'"'} value
Edit the entry to read as follows:
regsub -all {'} $value {'"'"'} valueProblem: LDAP users are prompted to change their password each time that they log in to SGD. The issue is seen when using a Sun Java System Directory Server Enterprise Edition 6 server to authenticate users.
Cause: A known issue when using the Require Password Change at First Login Attempt and After Reset setting for Sun Java System Directory Server Enterprise Edition servers.
Solution: Disable the pwd-must-change-enabled setting on the LDAP directory server. This enables SGD users to change passwords on initial login, or following a password reset.
Problem: Installation of the SGD Enhancement Module on Microsoft Windows Vista platforms completes with no errors, but client drive mapping (CDM) and seamless windows services are not available following installation.
Cause: If installation is done using an account other than the Windows system administrator, registry keys for the CDM and seamless windows services are not installed correctly.
Solution: Log in as the Windows system administrator and install the Enhancement Module. Installing as a user with administrator privileges does not install the Enhancement Module correctly.
Problem: Users have to enter their user name and password every time that they start an application. The issue might be seen when SGD is being used with a Lightweight Directory Access Protocol (LDAP) or Active Directory server.
Cause: Entries in the SGD application server password cache are limited to 256 characters in length. When using SGD with LDAP or Active Directory servers, the fully qualified user name can exceed this limit. This means that an entry in the application server password cache is not created for the user.
The issue is not restricted to entries in the application server password cache. The 256 character user name limit also applies to the following SGD components:
Solution: No known solution. If possible, SGD Administrators should attempt to restrict fully qualified user names to be less than 256 characters in length.
Problem: All applications fail to start when running SGD on OpenSolaris platforms.
Cause: An issue with ksh for some versions of OpenSolaris.
Solution: A workaround is to remove the HISTFILE=/dev/null assignment in the procs.exp login script. This script is in the /opt/tarantella/var/serverresources/expect directory on the SGD server.
An alternative workaround is to insert an unset HISTFILE line before the HISTFILE=/dev/null assignment in procs.exp.
Problem: Using the tarantella array list_backup_primaries command on an SGD server that has been stopped and then detached from an array returns a “Failed to connect” error.
Solution: Restart the detached SGD server before using the tarantella array list_backup_primaries command.
Problem: Users can experience a delay of about 1 minute when starting Windows applications. On other occasions, Windows applications might not start at all. The issues are seen when a firewall is deployed between the Microsoft Windows terminal server and the SGD server and CDM is enabled.
Cause: For drive mapping, the Microsoft Windows terminal server can use Transmission Control Protocol (TCP) port 445 or port 137. The SGD server only uses port 137. In most situations, the terminal server initially makes a connection to the SGD server on TCP port 445. When this is unsuccessful, the terminal server then connects to the SGD server using port 137.
Problems can occur for certain firewall configurations, if the unsuccessful connection on port 445 is not handled correctly by the firewall.
Solution: Configure the firewall between the Microsoft Windows terminal server and the SGD server to either allow connections on port 445 or to deny connections on port 445.
Problem: When running SGD on 64-bit Red Hat Enterprise Linux 5.2 platforms, all 3270 and 5250 applications fail to start.
Cause: A known issue. The tta3270 and tta5250 terminal emulator binaries fail to run on 64-bit Red Hat Enterprise Linux 5.2.
Problem: Users logging in to an upgraded SGD server through an SGD Gateway see a “Cannot connect to server” message.
Cause: The private key file, PeerCAkey.der, is not present on the SGD server. This file is present in a fresh install of SGD version 4.50, but is not created when upgrading from earlier versions of SGD.
Solution: On each SGD server in the array create a PeerCAkey.der file, as follows:
# cd /opt/tarantella/var/info/certs/ # /opt/tarantella/bin/bin/openssl pkcs8 -topk8 -nocrypt \ -inform PEM -in PeerCAkey.pem -outform DER -out PeerCAkey.der # chmod 600 PeerCAkey.der # chown ttasys:ttaserv PeerCAkey.der |
After making these changes, restart the SGD server.
After you have created the PeerCAkey.der file on each SGD server in the array, restart the SGD Gateway.
Problem: For client devices that do not have Java technology installed, or do not have a supported version of Java technology, the SGD Client might not start.
Cause: On client devices where Java technology is not available, the SGD Client must always be started manually. Users should not attempt to log in to SGD using their browser.
Solution: Start the SGD Client manually, either from the command line or using the Start Menu option, as described in “Accessing SGD Without Using Java Technology” in Chapter 6 of the Sun Secure Global Desktop 4.5 Administration Guide.
Problem: Active Directory authentication fails for user names that include umlaut characters, such as the German character ü.
Cause: Active Directory authentication uses the Kerberos authentication protocol. The Kerberos authentication protocol does not support extended characters, such as umlauts.
Solution: The workaround is to use the LDAP authentication mechanism, with a secure SSL connection to the Active Directory server.
Problem: Building and installation of Apache dynamic shared object (DSO) modules using the Apache apxs tool might fail on some SGD hosts.
Cause: A known issue with the libtool script included with SGD version 4.50.933.
Solution: The workaround is to edit the libtool script, as follows:
Problem: Upgrading the SGD Enhancement Module on Windows platforms to version 4.50.933 from earlier 4.50 versions fails. An error message prompting the user to remove the existing version of the product is shown.
Cause: A known issue when upgrading between these versions of the SGD Enhancement Module on Windows platforms.
Solution: The workaround is to uninstall the existing version of the SGD Enhancement Module before installing version 4.50.933. Alternatively, as version 4.50.933 does not include any new features, do not upgrade the existing 4.50 version.
Problem: Users with Sun Type 7 Japanese keyboards cannot input characters correctly using SGD.
Cause: Missing Solaris OS keytable on the client device.
Solution: Install the appropriate patch to install the keytable on the client device.
| Platform | Patch |
|---|---|
| Solaris 10 OS on SPARC platforms | 121868 |
| Solaris 9 OS on SPARC platforms | 113764 |
| Solaris 8 OS on SPARC platforms | 111075 |
| Solaris 10 OS on x86 platforms | 121869 |
| Solaris 9 OS on x86 platforms | 113765 |
| Solaris 8 OS on x86 platforms | 114539 |
Problem: When using the SGD Client in Integrated mode on Microsoft Windows client devices, users might notice that the Start menu entries are not sorted alphabetically.
Cause: This is caused by a Windows feature that adds new items to end of a menu rather than preserving the alphabetical sorting.
Solution: See Microsoft Knowledge Base article 177482 for details.
Problem: For Microsoft Windows Server 2003 applications, the display color depth on the client device is limited to 8-bit for large screen resolutions. The issue is seen when screen resolutions are higher than 1600 x 1200 pixels.
Cause: A known issue with Windows Server 2003 terminal services sessions.
Solution: See Microsoft Hotfix 942610 for details of how to increase the color depth to 16-bit.
The following table lists the additional bugs that are fixed in the 4.50.933 release.
| Reference | Description |
|---|---|
| 6690758 | Mac client keyboard combinations not sent to Windows 2003 application. |
| 6806240 | Active Directory authentication, issues when configuring using the Administration Console. |
| 6842496 | Keyboard input issues in kiosk mode for Max OS X 10.5.7. |
| 6842532 | Kiosk mode issues for Mac OS X. |
| 6849891 | Upgrade causes tarantella start to fail. |
| 6870510 | Empty LDAP groups not found for searches using Administration Console. |
| 6872934 | SGD Client does not start on non-Java clients running Japanese versions of Windows. |
| 6874184 | Active Directory authentication fails when user name includes umlaut characters. |
| 6879788 | Invalid credentials errors when using Active Directory authentication. |
| 6890490 | Seamless windows applications fail on KDE. |
| 6890996 | Intermittent array stability issues. |
| 6893011 | Apache web server security vulnerabilities. |
| 6893767 | Audio issues for Remote Desktop Connection applications. |
| 6898102 | Password cache issue with JDK 6u16. |
The following table lists the significant bugs that are fixed in the 4.50.907 release.
| Reference | Description |
|---|---|
| 6357003 | Native client cannot launch browser on Solaris. |
| 6574482 | Update Kerberos to version 1.6.1. |
| 6598774 | TEM download page only refers to Windows 2003 and Windows 2000 servers. |
| 6600671 | Audit logging does not show who made changes to SGD configuration. |
| 6616090 | SGD servers show fatal errors. |
| 6616750 | Preferred language is ignored when using load-balancing JSP technology page. |
| 6620262 | Login theme attribute is still available on the command line. |
| 6621444 | Issues with Portuguese Brazilian ABNT2 X keymap. |
| 6623676 | Changing the primary server takes longer than expected using the Administration Console. |
| 6629773 | Administration Console reports error and exits when browsing LDAP. |
| 6630326 | ldapconn and ldapconn-lookup cache threads are not shut down correctly after use. |
| 6631617 | Array operations need to be faster and more resilient. |
| 6634621 | Certificate validation mechanism does not explore all possible certificate paths. |
| 6655169 | Expired password cannot be changed for some application servers using authentication dialog. |
| 6664607 | Detached offline secondary does not update to standalone when brought back to the array. |
| 6664789 | Some array members have an incorrect license count after a remaster. |
| 6665303 | tarantella status command reports incorrect session count. |
| 6667697 | Double-byte group name causes HTTP 500 error. |
| 6670924 | Offline secondary server is detached when brought back to the array after a make_primary operation. |
| 6677639 | Welcome page modules link issues when Japanese language selected. |
| 6682124 | Flushing cached LDAP configuration using tarantella cache --flush command does not work. |
| 6684256 | Session refresh issue for objects with Japanese names. |
| 6690579 | Load balancing issues mean applications will not start and SGD cannot create new user sessions. |
| 6695309 | Remove internal DNS names for cookies and tokens passed to client from SGD Gateway. |
| 6696945 | Administration Console labels not updated when changing browser language. |
| 6700455 | Load Management column is present in Licenses table. |
| 6706081 | SGD server warningerror logs are sent to standard error output. |
| 6707889 | Administration Console fails during array join for an SGD server that is disconnected from the network |
| 6707912 | Administration Console issues after detaching secondary from an array. |
| 6708340 | Ghostscript test file sample.pdf in var/log directory instead of var/info. |
| 6708972 | Warning message for silent shadowing is truncated. |
| 6709596 | SGD server object should be created using server name provided during install. |
| 6710929 | xfrenchcanadian.txt keymap is not loaded while starting SGD applications. |
| 6711024 | No audio output from Windows 2003 server application for SLES 9 Sun Ray client. |
| 6712191 | Missing default realm in krb5.conf file causes Active Directory integration problems. |
| 6712756 | Connections to a down server on Solaris cause long delays in array operations. |
| 6712821 | Czech QWERTY keyboards: Issues with S caron in Windows applications. |
| 6713230 | Auto-switching keyboards for Sun Ray client devices. |
| 6713241 | F11 key presses are ignored on Japanese installation. |
| 6713366 | Some translations missing from localized SOAPResources.properties files. |
| 6714419 | Poor usability when shadowing a low bandwidth connection. |
| 6714906 | SGD Gateway web server incorrectly determines HTTP protocol for client entry point. |
| 6715694 | Active Directory authentication takes a long time or times out. |
| 6716562 | tarantella cache --flush krb5config command fails if using Active Directory client certificates with no LDAP credentials in password cache. |
| 6716771 | Client printers not created on Windows 2008 server when connecting from UNIX clients. |
| 6717020 | Spool file is not deleted immediately after using PDF printing. |
| 6718248 | Issues with user-renamed PDF printers. |
| 6720092 | Timezone redirection issues with Windows applications. |
| 6720778 | ttaexecpe process generates core files during array scalability testing. |
| 6721163 | Enhancement Module download page only refers to Windows 2000/2003 server. |
| 6721683 | Localized help links remain on webtop after an upgrade, but point to invalid targets. |
| 6723117 | Active Directory integration does not recognise a Global Catalog host as being the same as a Domain Controller host. |
| 6724489 | My Desktop connection status message is not localized. |
| 6724911 | Issues when creating new applications with Kanji names using the Administration Console. |
| 6725323 | Unable to launch multi-byte named application from Start menu when using Integrated mode. |
| 6725479 | SGD Client does not dock in the icon tray. |
| 6725495 | Mac OS X clients: Caps Lock key not synchronized correctly. |
| 6725847 | Unable to run Windows applications using Fedora Core 8 SGD server. |
| 6725890 | Array join failure using Administration Console on secondary server. |
| 6727951 | Hangul/English toggle key on Korean keyboard fails to toggle input correctly. |
| 6728903 | Application sessions for anonymous and shared users are orphaned on SGD server restart. |
| 6729370 | Querying Domain Controllers for user information should be disabled by default. |
| 6729727 | CWM windows on CDE desktop client minimize and move off screen. |
| 6729916 | Delivering server-side events via an SGD web server-JServer connection. |
| 6730044 | Administration Console fails for Active Directory LDAP searches with Chinese characters. |
| 6730384 | Primary SGD server failed on repeated login-logout tests. |
| 6731391 | If LDAP server fails, all SGD user sessions are terminated. |
| 6732007 | SecurID server list cache thread on the SGD server is not killed. |
| 6732158 | SGD Client exits after a window is closed from Quick Test Pro. |
| 6734004 | Users with Portuguese characters in Active Directory common name lose sessions periodically. |
| 6734801 | Client’s Maximum Size is not calculated correctly on Linux desktops. |
| 6734852 | LDAP call always result in cache miss when missing attributes are requested. |
| 6734906 | Apache error_log file contains lots of “Network is unreachable” messages. |
| 6736670 | Windows application becomes unresponsive whilst scrolling. |
| 6737141 | Null pointer exception on login for users with 8-bit character in ENS name. |
| 6738055 | LDAP error logging can be uninformative and misleading. |
| 6738069 | Caught exception from adminSearchSession SOAP method. |
| 6741559 | Copy and paste problems with some Solaris 8 based OpenWindows binaries. |
| 6741912 | Administration Console fails to find non top-level LDAP objects without a base DN and a namingContexts attribute. |
| 6742027 | Installation of SGD appears to hang. |
| 6742916 | Issues with routing token redirection for Session Directory. |
| 6744667 | Web services client applications need to specify an IP address when using the SGD Gateway. |
| 6744683 | Window minimize issues for Borland applications displayed in seamless mode. |
| 6745306 | Windows + Tab key combination not working correctly in kiosk mode. |
| 6746165 | SGD Gateway RPM install on SUSE fails with dependency errors. |
| 6747873 | Intermittent Active Directory LDAP authentication failures. |
| 6748390 | Expired CA’s cause security warnings even when another valid CA exists. |
| 6748744 | Active Directory site discovery creates alarms that are dereferenced and never cancelled. |
| 6749795 | Null pointer exception in SGD log after logging out. |
| 6750824 | Web service optimizations and bug fixes. |
| 6751874 | Support multiple SKID keys for ASAD and SOAP connections to and from the SGD server. |
| 6752431 | Zombie process will not go away until SGD is restarted. |
| 6754059 | All other SGD applications are terminated when an application generates an event. |
| 6754667 | Adding an array member and removing another results in blocked threads. |
| 6755152 | Multiple Java null pointer exceptions in log files. |
| 6755153 | Webtop shows incorrect state for applications that are not resumable. |
| 6755238 | SOAP fault shown when logging out of My Desktop. |
| 6755548 | Option to resume printer state in My Desktop. |
| 6756523 | Client Window Management application issues after upgrading to JDK 1.6. |
| 6756705 | SGD Client does not run on OpenSolaris 2008.05. |
| 6756755 | ttarandom error messages shown in terminal window. |
| 6757351 | tarantella security enable command fails and deletes the private key. |
| 6757757 | Client Window Management dialogs do not stay above parent windows. |
| 6757813 | Active Directory password expiry only works if the system krb5.conf file is configured. |
| 6761804 | Login button on the log out splash screen is disabled. |
| 6763485 | Default window coordinates are inconsistent when using Client’s Maximum Size attribute for Independent Window window type. |
| 6763877 | Mac OS 10.5.5 users unable to start SGD Client due to X11 changes in OS updates. |
| 6765600 | Proxy provider errors when logging in to SGD. |
| 6765940 | Unable to print when Active Directory user name includes German umlaut character. |
| 6766896 | Array members detached from array. |
| 6767773 | Secure Apache httpd.conf configuration file needed for SGD. |
| 6767845 | Multiple LDAP servers do not work as expected on LDAP server failover. |
| 6767846 | Exception thrown when using invalid search string in LDAP Directory Service Integration assignments. |
| 6767847 | Error messages seen in log files when using eDirectory with SGD. |
| 6767848 | LDAP groups not searchable when using eDirectory with SGD. |
| 6767849 | SGD does not prompt for password change after LDAP password expiry. |
| 6769028 | SGD Client does not autostart on desktop login to Solaris 10 x86. |
| 6769538 | Shadowing fails on Red Hat Enterprise Linux 5.1. |
| 6770071 | Issues when changing peer DNS name of an SGD server. |
| 6771177 | Power failure on Windows application server causes SGD Windows applications to freeze. |
| 6774869 | tarantella security enable command throws retcode error. |
| 6776988 | Administration Console fails if LDAP structure is changed from that used in an SGD LDAP search. |
| 6777016 | Active Directory and LDAP configuration settings are not replicated correctly. |
| 6780540 | LDAP operations result in unnecessary InterruptedNamingException messages. |
| 6780772 | SGD server hangs when not using FQDN and trying to login with Integrated Client. |
| 6783263 | Input language switching issues for Windows applications when 3-letter code is used. |
| 6784049 | Aged password handler issues with SLES 10 application server. |
| 6785563 | SGD Client starts the wrong browser for logging in using Integrated mode. |
| 6786285 | Slow application launch due to port conflicts. |
| 6786834 | MyDesktop object not created for a Gnome desktop on SUSE 10.0. |
| 6789743 | Resuming printing for My Desktop application. |
| 6790513 | More detailed information when an array is in an inconsistent state. |
| 6790936 | Terminal type not being set when starting character applications. |
| 6791016 | Improvements for audit logging. |
| 6791507 | Killing browser generates an invalid session cookie error. |
| 6792195 | Users unable to launch applications in an array after sudden loss of a node. |
| 6793043 | Unable to lock XPE reliably using ttatsc on SGD 4.41. |
| 6793493 | Korean/English and Hanja keys of Korean PC keyboard do not work on Solaris client. |
| 6793569 | Array join using host short name fails and does not replicate licenses correctly. |
| 6793749 | VT420 emulator does not render some graphics characters correctly on OpenSolaris. |
| 6794082 | Korean/English and Hanja keys do not work on Solaris client. |
| 6794618 | Cross frame scripting vulnerability. |
| 6794839 | Accent characters not reproduced correctly for German locale. |
| 6795598 | ttatdm.exe process causes high CPU usage on the application server. |
| 6796137 | Corruption when resizing CWM windows on Ubuntu 8.10. |
| 6796636 | Extra space added after typing "^" and "~" in a Japanese environment. |
| 6797226 | Administration Console result tables do not render correctly on Internet Explorer 7. |
| 6797638 | Cannot log into Active Directory server after a period of time |
| 6798637 | SGD Terminal Services Client on UNIX platforms fails to get a licence from Windows 2008 servers, but still connects. |
| 6798689 | tarantella security disable command removes CA certificate file. |
| 6800499 | Japanese Kana mode does not work with Xsun. |
| 6800609 | SGD Client dialog box font issue. |
| 6801579 | Windows SGD Client cannot enable Kana mode for Solaris applications. |
| 6801662 | Connecting via the SGD Gateway displays an Error Page message. |
| 6802223 | Message dialog for the SGD Client Helper does not have Sun branding or localization. |
| 6802466 | ttaxpe repeatedly maps and unmaps client devices. |
| 6802468 | Horizontal mouse scrolling hangs emulator session on Mac OS X. |
| 6802869 | SWM applications lock up OpenSolaris desktop. |
| 6802907 | ttaxpe crashes when running Administration Console on Sparc Solaris. |
| 6804663 | Alternative PDF viewer setting is not saved when using the SGD Gateway. |
| 6804665 | Add Evince to default list of PDF viewers for improved out of the box support for Ubuntu. |
| 6805205 | Comma on Numpad on German keyboard does not work in Windows session. |
| 6807562 | CWM windows z-order issue with Solaris clients. |
| 6809756 | Some Chinese and Taiwanese localized strings are not displayed in the Connection Progress dialog. |
| 6810518 | Default My Desktop application does not exit when you log out on Red Hat 5.1. |
| 6811627 | Expect script update for Smart Card Input Method (SCIM) on SUSE 10. |
| 6811796 | egrep syntax error when checking ssh X11 forwarding flag during SGD installation. |
| 6813543 | tarantella array command usage message wraps incorrectly on 80-character terminals. |
The following table lists the significant bugs that are fixed in the 4.41 release.
| Reference | Description |
|---|---|
| 6489154 | Window focus issue when applications run in seamless window mode. |
| 6498460 | Text is not displayed properly after resizing of screen. Characters overlap or are too far apart. |
| 6506571 | SGD Enhancement Module upgrade on Solaris fails to merge client.prf file. |
| 6508202 | Em-size/normal-width change in Japanese. |
| 6524429 | Windows XP Home client takes a built-in license, instead of a Windows 2000 client access license (CAL). |
| 6531922 | Seamless windows are not launched after clicking the Close button on the remote application. |
| 6532001 | Active Directory: PKI expired password fails to prompt for new password. |
| 6536434 | Korean keyboard does not work correctly with SGD. |
| 6557536 | Initial post-launch focus misleading in SGD application window. |
| 6557568 | Unexpected focus change with loss of input focus. |
| 6568484 | Name of application using seamless windows is not displayed in Japanese, but displays correctly using a full screen. |
| 6570049 | Blank webtop when user DN contains “/”. |
| 6572217 | Webtop hints attribute is missing from Administration Console. |
| 6589194 | CPU load based load balancing algorithm providing skewed results. |
| 6591022 | Num Lock state unstable with SGD 4.31.905 patch for Num Lock and Caps Lock state issues. |
| 6591516 | Page transitions not working in Internet Explorer. |
| 6592699 | Accent characters, tonos and dialytika, do not work correctly using Greek keyboard. |
| 6594537 | Improved user experience and warning messages for firewall traversal mode. |
| 6600335 | “Hangul” and “Hanja” keys fail on WinXP client with Korean USB keyboard when running Windows terminal services applications. |
| 6609001 | Cannot detach a stopped secondary server using the Administration Console. |
| 6612935 | SGD Client shows blank logout menu items on Gnome panel. |
| 6615864 | Secure and non-secure content on Add Assignment page. |
| 6615864 | Internet Explorer Warning Messages When Accessing the Administration Console Over HTTPS. |
| 6616296 | Copy and paste from X-based 5250 or 3270 application to local Windows Notepad does not work. |
| 6617987 | Erratic behavior seen on creating a user object with inverted commas. |
| 6618516 | ttaauxserv reports fatal error and exits when file descriptor limit is reached. |
| 6620254 | Num Lock and accent acute characters on Portuguese keyboard do not work as expected. |
| 6620268 | Classic webtop attributes still available. |
| 6621456 | Enabling “Establish proxy settings on session start” in profile does not work. |
| 6621911 | Accented characters not properly emulated
on Sun Ray , from es_MX ISO8859-1. |
| 6623775 | Need to secure Active Directory queries without using client certificates from the Active Directory server. |
| 6624044 | The server/webtop/* logging filter is incorrect. |
| 6624122 | Copy and paste does not work with Windows application as non-root user in Trusted Extensions environment. |
| 6624795 | Title on minimized Internet Explorer incorrect when using seamless windows. |
| 6625786 | Session is cut off when accessing specific URL through a Windows desktop. |
| 6629782 | Ambiguous login and SecurID dialogs are not localized. |
| 6630832 | PDF printing fails on Solaris OS 8. |
| 6632864 | Errors in 4.40 datastore reorganization on upgrade. |
| 6633342 | Access Denied errors when accessing mapped drive with SWIFT application. |
| 6633363 | Third tier authorization dialog does not accept keyboard input in Mac OS X 10.5.1. |
| 6633389 | Cyclic links for application groups not upgraded correctly. |
| 6634373 | Log Active Directory errors more concisely. |
| 6634689 | 4.40 datastore reorganization does not handle dc trees very well. |
| 6635919 | -no-browser option required for ttatcc command. |
| 6636787 | Documentation for securing SOAP is unclear. |
| 6638874 | SGD Client crashes due to partial packet receipt. |
| 6639470 | Creation of new object not possible when Security Warning alert notifications enabled. |
| 6639655 | X server security vulnerabilities. |
| 6640141 | Exception caused by LDAP search on Assigned User Profiles tab for an OU in the Applications organization. |
| 6641356 | Extensible LDAP search filters are not validated correctly. |
| 6641475 | LDAP user attribute isMemberOf should be in the reverseAttributes list by default. |
| 6641538 | Documentation on cache --flush krb5config should include information about what it affects. |
| 6643772 | Unable to resume My Desktop session. |
| 6646817 | The printertypes.txt file needs to be updated. |
| 6649163 | SGD leaves “white screen” when Windows session is grabbed by Sun Ray client. |
| 6650200 | “Potentially unsafe connection” warning dialog presented repeatedly to users in an unsecure environment. |
| 6650334 | Difficulties in “mirroring” LDAP in ENS, based on groups, with LDAP profiles on OU. |
| 6651582 | -n option displayed on output during certificate request. |
| 6653001 | SGD Client crash when cancelling paste action in Trusted Extensions Sun Ray client. |
| 6653019 | Suspended Windows session causes ttatsc to consume 100% of CPU resources. |
| 6653024 | Authentication token information does not get updated in profile when changed a second time. |
| 6654565 | JDK change has changed keytool commands. |
| 6655852 | SGD Client fails on Ubuntu when Extra Visual Effects are enabled. |
| 6658738 | Application session load balancing is not firewall friendly. |
| 6659812 | Escape key and window close button are not working in View Certificate Details message box. |
| 6661505 | Active Directory Global Catalog and Domain Controller hostname sorting is incorrect. |
| 6661507 | “Failed to Find Site Objects” Active Directory error should be downgraded. |
| 6663148 | SGD server stability issues. |
| 6663754 | My Desktop feature fails if second webtop entry My Desktop2 exists. |
| 6664301 | New primary server detached unexpectedly when old primary server becomes available. |
| 6667259 | SGD Client by default is paused when printing. |
| 6668963 | Array join issues for two servers with different configurations for secure intra-array communications. |
| 6670774 | Array join on secure intra-array communications-enabled servers fails in certain scenarios. |
| 6670843 | Array make_primary option is not working in the Administration Console. |
| 6671528 | Absence of Java not detected on Windows client using Internet Explorer 6. |
| 6673906 | Licenses replication issues after array remaster. |
| 6678939 | Network printers are not appearing in Windows sessions. |
| 6679810 | Documentation for CommandExecutionFailed or Error 7 should also mention permissions on the /tmp folder on the application server. |
| 6679845 | Sun Ray DTU ID required for Windows terminal services sessions. |
| 6680413 | ttatsc core dumps with Solaris patch 119060-38. |
| 6682124 | Flushing a cached LDAP configuration using tarantella cache --flush does not work. |
| 6685521 | Login to SGD webtop fails after upgrade from 4.31. |
| 6686727 | Administration Console: New Object pop up needs scroll bars. |
| 6689236 | How to use load balancing JSP for My Desktop functionality. |
| 6689502 | Entering application command line arguments in the Administration Console. |
| 6690301 | SGD Client crashes when using OpenOffice from SGD webtop. |
| 6692376 | SGD Client pegged at 100% CPU, fails on authorization of Windows application running OS X Leopard as a client device. |
| 6692620 | Unable to interrupt Active Directory discovery timeouts when using default Kerberos credentials. |
| 6693487 | Unable to write to CDM drives using Office 2007. |
| 6693489 | Invalid session cookie causes JSP error with French locale. |
| 6693496 | Browsing to Info->Detailed Diagnostics immediately after login fails. |
| 6693498 | SGD Client Motif dialog has large icons on Solaris 10u4. |
| 6693505 | Microsoft Word 2007 does not maximize correctly on Solaris 10u4 desktop. |
| 6693508 | Microsoft Word 2007 claims to start in German locale on Solaris 10u4 desktop. |
| 6693516 | Window close operation not handled correctly in GIMP on Solaris 10u4. |
| 6693972 | Internet Explorer browser hangs on connection with obsolete JRE 1.3. |
| 6694481 | Restricting the LDAP search when the ou= has multibyte characters fails to authenticate user via LDAP authorization to Active Directory. |
| 6695371 | Copy and paste between two protocol engines crashes ttaxpe. |
| 6695876 | Misleading load balancing error message in log. |
| 6697034 | Create button remains inactive for localized characters input. |
| 6698552 | X application launch failure seen in certain scenarios with “Unknown Terminal” error. |
| 6698730 | No errors displayed to user when the SGD application shortcut is no longer valid. |
| 6699329 | tarantella security fingerprint command shows wrong fingerprint. |
| 6699873 | Certain keys do not work with Turkish keyboard in Windows sessions. |
| 6700449 | Protocol argument (-dir) for Windows applications does not work with cmd.exe. |
| 6701438 | 2X load balancer does not work with SGD. |
| 6702069 | Seamless display method does not work correctly for applications on Windows 2008. |
| 6702822 | Solaris Trusted Extensions: kiosk mode area should be below the Trusted Extensions stripe area. |
| 6703066 | Solaris Trusted Extensions: Xerror in call to XSelectInput via copy and paste incremental selections. |
| 6704749 | Print job size does not match in webtop and command line. |
| 6704925 | Problems with portuguesebrazilian_abnt2 keyboard. |
| 6705544 | Terminal services CALs for users with parentheses in their CN are not reused by SGD. |
| 6707001 | Missing apostrophes in French translations. |
| 6709037 | Mouse over tooltips in an seamless windows session causes the SGD Client to crash. |
| 6710067 | Unicode to keysym table maps the Unicode for EuroSign to the keysym for EuroSign. |
| 6710510 | Solaris array operations take a long time to respond when other array members are down. |
| 6710580 | Printing status: potential null pointer exception in opt.jsp. |
| 6710927 | Log in menu item not completely seen on Sun Ray client start menu. |
| 6712258 | Missing information for InvalidSessionCookie error string in localized versions. |
| 6712649 | Integrated client login fails with StringIndexOutOfBounds exception. |
| 6712721 | Garbled characters are displayed in localized authentication error message for all languages. |
| 6714996 | Active Directory authentication does not fail over to the next Global Catalog. |
The following table lists the additional bugs that are fixed in the 4.40.917 release.
| Reference | Description |
|---|---|
| 6499184 | Support for Windows 2003 Session Directory required. |
| 6613733 | SGD printing causes core dumps, for Solaris OS on SPARC platforms. |
| 6624122 | Copy and paste issues with Windows applications for SGD on Solaris 10 OS Trusted Extensions. |
| 6632816 | Mac OS X client platform issues. |
| 6632864, | Datastore issues following upgrade to SGD version 4.40.907. |
| 6638874 | SGD Client exits unexpectedly due to network packet fragmentation. |
| 6639655 | SGD X server security vulnerabilities. |
| 6641522 | Administration Console errors when specifying an application server DNS name that begins with a number. |
| 6642603 | Upgrade of SGD Enhancement Module fails. |
| 6644678, | Upgrade issues when using a nonstandard installation directory. |
The following table lists the significant bugs that are fixed in the 4.40.907 release.
| Reference | Description |
|---|---|
| 2144612 | Active Directory authentication does not failover to the next global catalog. |
| 2147536 | ttaxpe command does not exit if an incorrect password is entered. |
| 2148699 | CDM fails with multiple external DNS names. |
| 2148700 | SGD Client fails when an X application opens a specific window. |
| 2148811 | Printer preferences on Terminal Services not set permanently with Zebra bar code printer. |
| 2149630 | Korean keyboard does not work correctly with SSGD 4.30.915. |
| 2150849 | Intermittent problems with serial COM port redirection. |
| 2151274 | Accented characters fail in French locale windows. |
| 6469935 | SGD Client should be able to match hostname to DNS item in certificate subjectAltName extension. |
| 6478585 | Java virtual machine SSL key and certificate store destroyed on upgrade. |
| 6520742 | The tarantella security peerca --show command fails on primary SGD server. |
| 6525004 | Extend client device access logging in the SGD Client. |
| 6527507 | Better error reporting for web service failures. |
| 6532425 | UNIX CDM fails if tta_tem is installed in non-standard directory. |
| 6532764 | LDAP failover is not seamless when multiple LDAP servers are configured. |
| 6537643 | SGD Client crashes if application exited while dialog displayed. |
| 6541478 | SGD session hangs if audio played from SGD while local audio is playing on Sun Ray Client. |
| 6541914 | CDM does not work in Windows Vista in certain scenarios. |
| 6542533 | Webtop does not update to display launched applications in Safari on MacOS X 10.4.9. |
| 6544350 | Webtop print controls are unstable in an array. |
| 6546840 | Integrated mode is not enabled on SUSE Linux Enterprise Server 9. |
| 6547337 | Using -preferredlanguage option for ttatcc command does not open page in appropriate locale. |
| 6550172 | Launch fails if offline server selected in a load balanced group. |
| 6552038 | Improvements to ttaxpe debug logging. |
| 6553252 | SGD Client exits with segmentation faults and is terminated by Electric Fence application. |
| 6558691 | Secondary licenses are removed when primary stopped or array breaks apart. |
| 6561306 | Check ssh version before updating ssh arguments. |
| 6563481 | Improve error messages in execpe log files. |
| 6571826 | Command line for creating 3270 and 5250 objects does not accept all arguments correctly. |
| 6574469 | Update Java Platform, Standard Edition to 1.6.0_01 or later (third party) for Solaris and Linux platforms. |
| 6583316 | CDM cannot be disabled on a per-client basis for SGD clients. |
| 6583333 | ssh launch failure when sshhelper is setuid, and SGD user has no home directory. |
| 6597576 | SGD Enhancement Module for Linux platforms does not get installed in non‐default path. |
| 6598686 | Application title is garbaged on locales. |
| 6601084 | In Integrated mode, the folder specified in the “Start In” box is invalid. |
This section lists the known documentation issues for the 4.50 release.
This section includes the following topics:
Using the Automatic Procedure for Securing an SGD Array When Deploying the SGD Gateway
Correction to the “Adding and Removing SGD Servers From An Array” Section
Configuration steps for the deployment scenarios on page 9 and page 11 of the Sun Secure Global Desktop 4.5 Gateway Administration Guide refer to the manual procedure for enabling security for an SGD array.
You can also use the automatic procedure for enabling security, provided that you disable firewall forwarding using the --firewalltraversal option of the tarantella security enable command. This command option is described in Changes to the tarantella security enable Command.
SGD version 4.50 uses version 1.2.27 of the mod_jk Apache Tomcat Connector and version 0.9.8k of OpenSSL. The SGD 4.50 documentation contains incorrect version information for these components in the following places:
On page 374 of the Sun Secure Global Desktop 4.5 Administration Guide, the table of web server components contains incorrect component version information.
The table of components should read as follows:
| Component | Version |
|---|---|
| Apache HTTP Server | 2.2.10 |
| OpenSSL | 0.9.8k |
| mod_jk | 1.2.27 |
| Apache Jakarta Tomcat | 6.0.18 |
| Apache Axis | 1.4 |
In the Sun Secure Global Desktop 4.5 Administration Guide and the Sun Secure Global Desktop 4.5 Gateway Administration Guide, Apache web server path names include incorrect component versions.
For example, on page 27 of the Sun Secure Global Desktop 4.5 Gateway Administration Guide, the following paragraph is incorrect:
“Configuration files for the Apache web server configured for use with the SGD Gateway are in the /opt/SUNWsgdg/httpd/2.2.10_openssl‐0.9.8i_jk1.2.25/conf directory. “
This paragraph should read as follows:
“Configuration files for the Apache web server configured for use with the SGD Gateway are in the /opt/SUNWsgdg/httpd/2.2.10_openssl‐0.9.8k_jk1.2.27/conf directory.”
The table of command options for the SGD Terminal Services Client on page 176 of the Sun Secure Global Desktop 4.5 Administration Guide incorrectly states that the default setting for the -windowskey option is on.
The following applications troubleshooting topic is missing from the released documentation.
Application startup can take longer than expected if SGD attempts to use an X display port that is being used by another service. Application startup eventually completes successfully.
The solution is to exclude the port from use by the X Protocol Engine.
In the Administration Console, go to the Protocol Engines -> X tab for each SGD server in the array and type -xport portnum in the Command-Line Arguments field, where portnum is the TCP port number to exclude.
Alternatively, use the following command:
$ tarantella config edit --xpe-args "-xport portnum" |
To exclude several ports, you can specify -xport portnum multiple times, as follows:
$ tarantella config edit \ --xpe-args "-xport portnum_1" "-xport portnum_2" "-xport portnum_3" |
The changes made take effect for new X Protocol Engines only. Existing X Protocol Engines are not affected.
The “Adding and Removing SGD Servers From An Array” section on page 340 of the Sun Secure Global Desktop 4.5 Administration Guide contains an error.
Step 4 of the “How to Add a Server to an Array” procedure should read as follows:
“4. Enter the peer DNS name of an SGD server in the DNS Name field.
The peer DNS name must be a fully-qualified DNS name, for example boston.indigo-insurance.com.”
The table of supported PDF viewers on page 243 of the Sun Secure Global Desktop 4.5 Administration Guide is incorrect. The table does not list Evince as a supported PDF viewer for Linux client platforms.
The table of supported PDF viewers should read as follows:
| Client Platform | Default PDF Viewer |
|---|---|
| Solaris OS on SPARC platforms | Adobe Reader (acroread) |
| Solaris OS on x86 platforms | GNOME PDF Viewer (gpdf) |
| Linux | GNOME PDF Viewer (gpdf) |
| Mac OS X | Preview App (/Applications/Preview.app) |
The documentation contains incorrect test information about the supported browsers for Windows client platforms, as follows:
On page 303 of the Sun Secure Global Desktop 4.5 Administration Guide, the table of supported client platforms contains errors.
On page 7 of the Sun Secure Global Desktop 4.5 Installation Guide, the table of supported client platforms contains errors.
The corrected table entries on these pages should read as follows:
| Supported Client Platform | Supported Browsers | Integrated Mode Support |
|---|---|---|
| Microsoft Windows Vista (Intel x86 32-bit) | Internet Explorer 6 | Microsoft Windows Start Menu |
| Microsoft Windows XP Professional (Intel x86 32-bit) | Internet Explorer 6 | Microsoft Windows Start Menu |
The “Troubleshooting Applications” section in chapter 4 of the Sun Secure Global Desktop 4.5 Administration Guide contains an error.
The registry key mentioned in the “An Application Session Does Not End When the User Exits an Application” troubleshooting topic on page 214 is incorrect. The sentence containing this registry key should read as follows:
“To do this, edit the System processes value for the HKEY_LOCAL_MACHINE\Software\Sun Microsystems, Inc.\Enhancement Module for Windows key in the registry on the application server. “
Copyright © 2009, Sun Microsystems, Inc. All rights reserved.