Sun Gathering Debug Data for Sun Java System Web Server

1.2 About This Technical Note

This document covers the following versions of Sun Java System Web Server on the SolarisTM, HP-UX, Linux, and Microsoft Windows platforms:

Note –

The versions mentioned above include all update release or service packs for the products.

You can use this document in all types of environments, including test, pre-production, and production. Verbose debugging is not used (to reduce performance impact), except when it is deemed necessary. At the same time, it is possible that the problem could disappear when you configure logging for debug mode. However, this is the minimum requirement to understand the problem. In the majority of cases, the debug data described in this document is sufficient to analyze the problem.

This document does not provide workarounds, techniques or tools to analyze debug data.

Note –

If your problem does not fit into any of the specific categories, provide the general information described in 1.5 Types of Web Server Debug Data and clearly explain your problem.

If the information you initially provide is not sufficient to find the root cause of the problem, Sun Support Center will ask for more details, as needed.

1.2.1 Prerequisites for Gathering Web Server Debug Data

The prerequisites for Sun GDD for Web Server are as follows:

1.2.2 Variables Used in This Technical Note

This section describes the variables used in the procedures in this document. Gather the values of the variables before you try to do the procedures.